Drive customer retention and growth by securing renewals and identifying upsell opportunities.
Build trusted relationships with stakeholders across all levels of higher education institutions.
Act as the customer’s voice internally to inform product and go-to-market strategies.
Turnitin is a recognized innovator in global education, providing learning integrity solutions to over 16,000 institutions worldwide. The company fosters a remote-first culture with a diverse community of team members across 35 countries, prioritizing collaboration and well-being.
Manage a high-volume portfolio of customers through a tech-touch first engagement model to drive product adoption and retention.
Monitor and act on customer health signals to proactively mitigate risk and drive adoption using tools like Planhat.
Partner cross-functionally with Sales, Support, Product, and Marketing to improve the customer experience.
Cision is a global leader in consumer and media intelligence, engagement, and communication solutions. The company serves over 75,000 clients including 84% of the Fortune 500 and has signed the CEO Action for Diversity & Inclusion pledge, fostering an inclusive culture.
Become a subject matter expert on the Outreach platform and partner with Sales to identify customer opportunities and risks.
Participate in product demonstrations highlighting business value and ensure effective communication of customer needs to implementation teams.
Build industry credibility through continuous learning and share knowledge to strengthen team skills.
Outreach, founded in 2014, provides an agentic AI platform for revenue teams, automating workflows and freeing sellers for strategic tasks. The company is a world leader serving enterprise organizations like Databricks and SAP, with a culture focused on innovation and diversity.
Retain revenue from key accounts by handling customer requests and executing targeted outreach campaigns to enhance engagement and ensure high satisfaction.
Achieve renewal budgets, support business development with cross-sells, and execute a calendar of activities to improve customer satisfaction and usage.
Maintain accurate records, analyze usage patterns, collaborate with teams, and lead onboarding or training to ensure client success and retention.
Infobase powers informed decisions for schools, libraries, and institutions by building platforms and content that build information literacy. The company is growing its team and offers a full suite of benefits including health, dental, vision, 401K, and generous PTO.
Lead consultative intro calls with parents and students to understand goals and recommend programs.
Own the relationship from first touch through enrollment, building trust and ensuring a smooth experience.
Close deals across programs, meeting monthly and quarterly sales goals through strategic follow-up.
Inspira Education Group is an edtech startup that democratizes access to high-quality coaching for students worldwide. As one of the fastest-growing edtech firms, they are backed by leading venture capital firms and investors.
Prospecting strategic accounts and booking meetings for the CAS Enterprise team.
Managing smaller-dollar renewals, selling smaller contracts, and handling paperwork questions and revisions.
Driving proactive outreach strategy, cold calling, and building relationships with marketing decision makers.
Bazaarvoice creates smart shopping experiences by connecting thousands of brands and retailers with billions of consumers through user-generated content and enterprise technology. Founded in 2005 and headquartered in Austin, Texas with offices globally, it is recognized as a Great Place to Work in multiple countries and fosters a culture of transparency, innovation, and teamwork.
Ensure customers continue to get exceptional value from brightwheel and remain loyal, long-term customers.
Retain revenue through consultative engagement, digging into each customer’s needs and recommending the right products and solutions.
Understand every customer’s goals and priorities, and translate them into strategic recommendations that drive retention, product adoption, and overall satisfaction.
Brightwheel is the largest, fastest growing, and most loved platform in early education, trusted by millions of educators and families every day. The company is a three-time Cloud 100 company, backed by top investors, and has a distributed team with remote employees across every US time zone.
Drive adoption as a trusted strategic advisor, owning relationships with customer accounts and designing adoption programs.
Own the day-to-day customer experience, including check-ins, reporting, and QBRs.
Build and systematize the CS function using AI tools and no-code platforms to automate workflows.
Pinnacle offers Pascal, an AI-powered coaching platform that sits inside the flow of work. They are an early-stage, rapidly growing company focused on driving behavior change at scale.
Independently manage a portfolio of district and school accounts, ensuring customer delight and driving product adoption.
Collaborate with sales, support, and education teams to mitigate risks, retain customers, and contribute to revenue growth.
Analyze customer feedback and success metrics to provide actionable insights to leadership and improve product experience.
Renaissance is a global leader in pre-K–12 education technology, helping educators personalize learning paths for students. With over one-third of US schools and customers in more than 100 countries, the company fosters a culture of trust, collaboration, and continuous growth.
Drive adoption and engagement through scalable tools, online communities, and AI-driven solutions.
Manage small district accounts to ensure student growth and high renewal rates.
Collaborate with cross-functional teams and use CRM systems to enhance customer success.
This company provides an AI-driven literacy platform for K-12 schools, focusing on student reading growth and educator support. It is a mid-sized education technology organization with a startup culture that values innovation, equity, and collaboration.
Own the customer relationship from post-sale through renewal and expansion, serving as the primary point of accountability for customer engagement, health, and value realization.
Lead renewal motions directly, including early conversations, value narrative development, commercial negotiation, and retention discussions.
Identify expansion opportunities tied to real customer needs, including new teams, use cases, and broader platform adoption.
Appcues is building the future of customer lifecycle engagement. As a remote-first company with a global team, they offer transparency, collaboration, and meaningful ownership, with a fast-paced culture and commitment to excellent customer experience.
Own a portfolio of customers end-to-end, from onboarding through renewal and growth, with real accountability for outcomes.
Connect product adoption to meaningful business value, not just usage metrics.
Manage complex relationships with multiple stakeholders across revenue, marketing, and operations.
1mind builds AI Superhumans that transform B2B sales by qualifying leads, running demos, handling objections, and onboarding customers 24/7. Backed by $40M from Battery Ventures, the company is a remote-first team of builders working at the intersection of AI, product, and GTM innovation.
Execute global sales enablement strategies regionally to optimize buyer interactions and maximize sales results.
Drive adoption of AI-augmented technologies to improve field sales efficiency and tool proficiency.
Collaborate with sales managers and global teams to provide insights, coaching, and content dissemination tailored to regional market nuances.
Turnitin is a recognized innovator in the global education space, partnering with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types for more than 25 years. The company has a remote-first culture with team members in over 35 countries, including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines, and values diversity and collaboration.
Build and maintain strong customer relationships, identifying cross-sell and up-sell opportunities to optimize growth.
Deliver a value-based selling experience by leveraging automation and customer behavior insights.
Meet or exceed daily, weekly, and monthly activity targets to achieve KPIs and revenue goals.
Semrush is a leading brand visibility platform that empowers marketers with AI-driven insights across SEO, content marketing, paid media, and social strategy. With over 28 million users and 1,700+ employees globally, the company fosters a culture of collaboration and inclusion, earning recognition as a Great Place to Work.
Own the full sales cycle from qualification and research through deep-dive demos to contract signature.
Collaborate with marketing, data science, and customer success teams to set customers up for long-term success.
Act as a consultant and educator, helping prospects decide if Recast is right for them with high integrity.
Recast helps sophisticated brands understand how their paid media performs using marketing mix modeling, producing defensible estimates from data and expert knowledge. The company is a profitable, fully remote team of top performers across 6+ countries, known for high integrity and no-BS approach.
Own the full renewal cycle for a 100+ account book, driving price increases and minimizing revenue leakage.
Identify upsell and cross-sell opportunities within the OneCX platform, and build account expansion plans.
Maintain deep stakeholder relationships, conduct business reviews, and keep CRM data accurate.
FMSI provides a white-glove SaaS platform for financial institutions to manage appointments, lobby traffic, staff scheduling, and branch analytics. Over 150 community financial institutions rely on them, and they are growing their revenue team to deliver greater value.
Drives customer engagement and growth within the existing installed base through proactive outbound communication and data-driven sales support.
Works closely with customers, channel partners, and internal sales teams to identify opportunities for subscription expansion, renewals, and lifecycle management.
Acts as a key liaison, ensuring smooth information flow between customers and regional sales teams while supporting revenue growth initiatives.
SonicWall is a cybersecurity forerunner with over 30 years of expertise, recognized as a leading partner-first company that provides security solutions against cyberattacks. With its own threat research center, SonicWall serves enterprise, government, and SMBs globally, and is committed to creating a diverse and inclusive environment.
Own inbound leads: handle high volume demo requests and guide prospects from first call to close.
Sell consultatively: run tailored product demos, uncover pain points, and build long-term relationships.
Hit and beat targets: close deals with an average deal size of €1,500 ARR and drive real revenue impact.
Lemlist is a sales engagement platform that gives sales teams the tools to book more meetings and close more deals. Bootstrapped to $35M ARR in 6 years, the company is now profitable and valued at $150M, trusted by 40,000+ sales teams worldwide.
Own the customer's renewal, usage, and adoption of Kenect product features.
Identify, strategize and execute account expansions, feature upsells and cross-sales.
Deliver group and individual user informational and training sessions about Kenect features.
Kenect is a leading AI-powered texting and reputation management platform used by 10,000+ dealerships and service businesses across North America. We are a fast-growing, mission-driven team building technology that strengthens human connection in a digital-first world.
Design and deliver structured onboarding programs and content that quickly ramp new partners on Cresta’s product.
Work closely with Partner Leadership, Sales, Marketing, Product, and Engineering teams to design and deliver enablement programs.
Track and report on partner readiness, certification attainment, and contribution to partner-sourced and partner-influenced pipeline.
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Born from the Stanford AI Lab, Cresta has raised more than $270 million from leading investors and is led by AI experts.