Administer and manage comprehensive benefits programs including health, life, disability insurance, and retirement plans.
Ensure compliance with regulations like FMLA, ADA, and ERISA while handling employee inquiries and leave processes.
Coordinate with vendors, perform audits, and support open enrollment to optimize benefit offerings.
Universal Technical Institute provides technical education and training for careers in the transportation industry. It is a large organization with a multi-site, multi-state presence, emphasizing regulatory compliance and employee support.
Manage employee benefits programs including health, retirement, and leave policies.
Serve as primary contact for benefits inquiries and resolve support requests.
Process enrollments, maintain HRIS data, and support open enrollment cycles.
Jobgether uses an AI-powered matching process to connect candidates with job opportunities. It is a platform that processes applications and shares them with hiring companies, focusing on efficient and objective candidate selection.
Answer incoming calls and direct callers to the appropriate team member or document information in claim files.
Provide professional customer service, manage conflict effectively, and communicate with individuals related to claim files.
Complete outbound calls to report claims to insurance carriers and adhere to company policies and procedures.
Enterprise Mobility is a family-owned portfolio of brands and a leading provider of mobility solutions worldwide, operating a global network with 80,000 dedicated team members across nearly 100 countries. The company empowers its team with opportunities for growth and rewards hard work.
Coordinate talent acquisition activities, including interview scheduling, candidate communication, and background check management.
Administer employee benefits programs and serve as the first point of contact for benefits inquiries and open enrollment.
Partner with operations and finance to ensure smooth onboarding logistics, including systems access and equipment setup.
This role is listed on behalf of a partner company that manages applications and next steps. They offer a collaborative, team-oriented culture focused on employee experience and operational excellence in a global, high-growth environment.
Put the employee experience first by designing and administering health, retirement, and wellbeing programs with a focus on clarity and accessibility.
Champion employee understanding and adoption of benefits through thoughtful communication, data-driven insights, and strategic partnerships.
Act as a trusted advisor to HR colleagues and employees, bringing empathy and strong problem-solving skills to complex situations.
Blue Cross & Blue Shield of Rhode Island is a health insurance provider dedicated to serving Rhode Islanders with high-quality, affordable care. The company fosters a culture of belonging with transparent, accountable, and collaborative teams, valuing diverse perspectives.
Collaborate with a multidisciplinary care team to ensure quality, member-centered care and assist members with navigating and applying for entitlement benefits.
Become an expert on available insurance and social service resources within assigned region, and provide cross-state coverage support as needed.
Maintain timely documentation in electronic health records and participate in ongoing continuing education.
Groups provides assistance to members in accessing Medicaid, Marketplace, and Medicare insurance and other entitlement benefits. The company values member-centered care and harm-reduction practices, with a team-oriented and entrepreneurial culture.
Review daily employee and officer reports for completeness and accuracy.
Verify reports against company standards and identify missing information.
Prepare concise daily summary reports for management and support administrative tasks.
20four7VA connects offshore independent contractors with clients worldwide. The company is a growing organization with a vibrant community and offers constant support and guidance.
Manage high-volume inbound communications across phone, email, chat, and SMS as the first point of contact for patients.
Schedule appointments and coordinate with GI Providers, Registered Dietitians, and Behavioral Health Providers.
Respond to billing and insurance questions, triage clinical inquiries, and de-escalate challenging interactions with empathy.
Oshi Health is a virtual digestive health practice transforming GI care by combining compassionate, multidisciplinary care with innovative technology to help people with chronic digestive conditions. It is a remote-first, mission-driven high-growth startup with a focus on patient-centered care and team collaboration.
Provide detailed administrative support to executive leadership using systematic procedures.
Manage scheduling, calendar, travel logistics, and expense reconciliation for the team.
Collaborate cross-functionally with finance and other departments to ensure efficient operations.
Vibrant Emotional Health delivers high-quality mental health services and support through technology-enabled solutions and community wellness programs. The organization has been promoting emotional wellness for over 50 years and is an equal opportunity employer.
Serve as a primary point of contact for clients, managing inbound and outbound communications to resolve inquiries.
Connect with customers via phone, email, chat, or social media to de-escalate issues and track call data.
Upsell when required and escalate interactions as necessary.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through technology and sustainability. With a workforce of 500,000 across 300 languages, they foster a culture of inclusion and diversity.
Schedule, cancel, and reschedule patient appointments in accordance with VA scheduling guidelines.
Answer inbound calls and route patient inquiries to appropriate clinical staff.
Verify and update patient demographic and insurance information and maintain accurate records in electronic health record systems.
Aptive Resources provides healthcare staffing and program support to Veterans Health Administration facilities across the U.S. through the Integrated Critical Staffing Program. It is a certified Service-Disabled, Veteran-Owned Small Business joint venture with a mission-focused, results-driven approach.
Manages essential administrative and clinical-adjacent functions such as medication prior authorizations and scheduling.
Ensures tasks comply with organizational standards and regulatory requirements to promote a seamless care experience.
Supports clinical and operational scheduling and provides flexible administrative support to Care Teams.
This organization provides operational support for healthcare member care. They focus on ensuring accuracy and efficiency in workflows like prior authorizations and toxicology result entry.
Provide member-centered support by answering inbound calls and chats with empathy and clarity.
Resolve core member issues including benefits coverage, cost-sharing concepts, and network provider searches.
Own issues end-to-end using established workflows and document interactions accurately.
Included Health is a healthcare company delivering integrated virtual care and navigation. They are remote-first and focus on raising the standard of healthcare for everyone.
Manage and monitor the shared admissions email inbox, ensuring timely routing and response to inquiries and referrals.
Enter referrals received via email and fax into Salesforce accurately and promptly.
Create Avatar NX (EHR system) charts and distribute notifications to partnering departments for follow-up actions.
The Emily Program provides exceptional, individualized care for individuals with eating disorders. Their teams are comprised of compassionate, dedicated professionals from a variety of backgrounds who collaborate to provide evidence-based care.
Guide employees through voluntary benefits education and enrollment via in-person, phone, and web platforms.
Complete benefit applications with focus on accuracy, compliance, and confidentiality.
Deliver high-quality customer service while managing high-volume enrollment during peak periods.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. As a service provider, it facilitates recruitment by processing applications and sharing shortlists with employers.
Manage the full Authorization process, from initial notification to determination and discharge, with detailed documentation in EMR and payer systems.
Verify patient eligibility and benefits, act as a liaison between hospital staff and health payers, and track pending authorizations for timely responses.
Maintain HIPAA compliance, escalate issues causing delays or denials, and manage workloads through accurate record keeping.
CorroHealth is a partner to healthcare providers, solving revenue cycle challenges through a mix of services, consulting, and technology. The company focuses on scalability and clinical expertise, building long-term careers by investing in employee development.
Serve as a key point of contact for patients, coordinating scheduling, insurance verification, and follow-up activities.
Manage inbound and outbound calls, maintain accurate EMR records, and ensure HIPAA compliance.
Communicate with patients, providers, and insurance companies to deliver high-quality, patient-centered care.
SnappyCX provides customer support and administrative services to various industries. They operate with a remote team and emphasize a fast-paced, healthcare-focused environment.
Lead and develop the Care Coordination team, ensuring SLA targets are met across all patient communication channels.
Oversee the high-volume inbound patient chat queue, establishing coverage models, escalation protocols, and quality standards.
Create and maintain conversation guides and coaching materials that equip Care Coordinators to educate patients on programs, insurance coverage, and care pathways.
Oshi Health is a virtual digestive health practice on a mission to transform GI care by combining compassionate, multidisciplinary care with innovative technology. They are a remote-first, mission-driven team focused on improving patient lives and transforming GI care.
Research, review, and respond to inquiries from members and providers with active listening and empathy.
Manage escalations, handle complaints, and coordinate problem solving with internal teams.
Meet production and quality standards, assist with member portal navigation, and excel in a virtual work environment.
Evry Health is on a mission to bring humanity to health insurance, offering high-technology health plans that expand benefits and provide personalized service. As the major medical division of Globe Life, it has 16.8 million policies in force, over 3,000 corporate employees, and an A (Excellent) rating from A.M. Best for 45+ years.