Lead multiple client implementations of the Force platform from kickoff to first patient live.
Own project plans, timelines, and cross-functional coordination with internal teams.
Deliver engaging training sessions to surgeons, clinicians, and admin staff.
We provide a remote therapeutic care platform that extends clinicians' reach and engages patients from surgery scheduling to recovery. Backed by 70+ leading healthcare centers and 145 studies, we serve 700,000 patients and prioritize team well-being with a remote-friendly, flexible culture.
Lead the implementation process for new customers by gathering requirements, configuring software, and ensuring a smooth onboarding experience.
Conduct comprehensive training sessions to educate customers on using software features effectively and act as a trusted advisor.
Manage an onboarding pipeline of 30-40 customers, resolve technical issues, and collaborate with internal teams for customer satisfaction.
PetDesk provides client communication software for veterinary clinics to communicate with pet owners. It is a leading company with a focus on user-friendly engagement tools and is committed to fair pay and transparent hiring.
Lead technical implementation of Intuitive's digital solutions across hospital systems, acting as a trusted advisor for regional IDNs and hospitals.
Drive digital activation excellence by engaging with technical review boards, delivering clear technical presentations, and ensuring smooth go-live.
Support post-go-live adoption and relay field learnings to leadership to influence the product roadmap.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, creating technologies like the da Vinci surgical system. They are a team of engineers, clinicians, and innovators united to make surgery smarter, safer, and more human, with a challenging but deeply meaningful work culture.
Own the full onboarding lifecycle from requirements gathering to post-launch review.
Manage data imports, integrations, and configurations to align systems with customer needs.
Collaborate with product, engineering, and support teams to troubleshoot and optimize implementation processes.
Cordance accelerates growth of B2B SaaS companies through acquisition and long-term tactical and financial guidance. Its Campus Kaizen unit provides case management software for K-12 and higher education institutions.
Own complex customer onboarding and software implementation projects from kickoff to go-live.
Configure Spare's platform to fit each agency's operations and train their teams to run it.
Manage stakeholders, align launch plans with risks, and travel within Canada and the USA.
Spare partners with transportation providers worldwide to deliver automated, on-demand mobility solutions. It is a fast-growing, mission-driven company that values ownership, growth, and customer obsession.
Guide new members through onboarding, implementation, and software adoption, ensuring they feel confident using the tools.
Deliver engaging training sessions and provide practical solutions to meet organizations' needs.
Build strong member relationships and collaborate across teams to improve the overall member experience.
They provide software designed to support volunteer programs, streamline operations, and strengthen community engagement. Their mission-driven company serves nonprofits and similar organizations, with a fully remote culture.
Ensure seamless client experience for enterprise health system IT teams through successful launch and adoption of clinical workflow tools.
Lead implementations from onboarding to product configuration, conduct kickoff meetings, and develop project timelines.
Track engagement metrics, demonstrate ROI, and coordinate with Support, Product, and Marketing to resolve client needs.
Doximity is a clinical AI company with the largest network of U.S. clinicians, trusted by over 85% of physicians and 300+ health systems. It values curiosity, ownership, inclusion, and making a meaningful impact in healthcare.
Build and own onboarding and ramp programs for every customer/GTM org role, from first day to full productivity.
Define metrics, ramp goals, and reporting to track progress and deliver insights to managers.
Partner with RevOps, Marketing, People, and managers to close skill gaps and improve the program as the team scales.
Scribe's platform captures how teams work and turns it into a living asset for people and AI agents. Over 94% of the Fortune 500 use Scribe; it's a $1B+ LinkedIn Top Startup with 7M users and a high-growth, low-ego culture.
Lead customer implementations end-to-end from kickoff through activation, coordinating internal and customer resources against one plan.
Serve as the primary customer point of contact, tracking milestones, dependencies, risks, and ensuring on-time go-live.
Build repeatable implementation processes and support the automation-first operating model as it scales.
Constructor is an AI-powered ecommerce search and discovery platform built with in-house transformers and LLMs. Since 2019, its large engineering team powers 1B+ daily queries for major retailers and values empathy, openness, and continuous improvement.
Lead end-to-end software implementations from kickoff to launch, owning execution and client-facing calls.
Configure and optimize Brilliant's software, automations, and integrations while testing and troubleshooting setups.
Coordinate with Sales, Account Management, Product, Engineering, and Design for on-time, high-quality launches.
Brilliant is a branded products and corporate gifting company that curates, produces, and distributes custom merchandise for brands. The company blends creativity, technology, and in-house fulfillment to serve clients in 180+ countries.
Own every school's implementation from signed contract to go-live, coordinating with business offices and IT teams.
Configure Meadow for each school, train their team, and keep projects moving by clearing blockers and managing status.
Land launches that earn strong CSAT scores and hand schools to Customer Success set up for growth.
Meadow is a modern payments platform for higher education that simplifies the entire student financial experience. They are a highly ambitious, talented team transforming the $600 billion higher education payments industry in the United States.
Own end-to-end onboarding for new OnBoard customers, configuring the platform to meet defined requirements.
Deliver admin and end-user training to ensure confidence and product adoption at launch.
Manage onboarding project plans, timelines, and stakeholder coordination across multiple concurrent engagements.
OnBoard provides board management software that helps boards function at a higher level for organizations worldwide. Serving over 5,000 organizations and 12,000 boards across 60 countries, the company fosters a fun, philanthropic, and inclusive 'Pathfinder' culture.
Own tiered post-sales launch support for new graphing accounts, including dedicated onboarding sessions and product guidance.
Lead migration support for customers transitioning from other graphing tools to ensure a smooth switch.
Develop customized onboarding resources by user type, skill level, and product area to scale adoption.
BioRender builds software for scientists to create professional-grade scientific figures, presentations, and data visualizations. Trusted by over 2 million scientists across 200+ countries, the company is mission-driven and remote-first with a collaborative culture.
Lead and develop implementation teams across WFM and Payroll for high-volume SMB and mid-market customers.
Own implementation operations, establishing KPIs, SLAs, and scalable processes to drive quality and efficiency.
Partner with product and engineering to enable AI, automation, and self-service to scale delivery.
Our partner is a fast-growing SaaS company providing workforce management and payroll solutions for SMB and mid-market customers. They operate as a fully remote organization, focusing on scalable operations, AI-driven automation, and cross-functional collaboration.
Manage the onboarding and implementation of Catholic customers, ensuring successful adoption of the Pushpay product suite.
Coordinate with product, service delivery, and customer success teams to execute implementations and build account strategies.
Analyze account metrics, demonstrate ROI, and recommend process changes to optimize customer retention and satisfaction.
Pushpay helps organizations and communities come together and stay connected through a suite of mobile apps, management software, and giving technology. With 550 teammates supporting over 10,000 customers and processing over $15 billion in charitable giving, they are a fast-growing company recognized as a best place to work.
Lead, coach, and develop a team of four onboarding specialists, balancing portfolios and driving performance.
Own onboarding timelines and portfolio health, managing escalations and stepping in on complex implementations.
Build and refine the onboarding playbook, standardize handoffs, and partner cross-functionally to improve the customer journey.
12twenty is an enterprise talent acquisition platform connecting employers with students and alumni from top universities. It is a fast-growing, collaborative company focused on continuous improvement and supporting each other.
Manage enterprise implementations from kickoff through their lifecycle.
Train customers to configure TrustArc and adopt AI-powered Arc Intelligence features.
Act as trusted advisor, drive adoption, flag renewal risks, and connect integrations.
TrustArc is the leader in data privacy, automating end-to-end privacy management for global organizations. The company has a global team across the Americas, Europe, and Asia, and fosters a culture focused on work-life balance, flexibility, and continuous learning.
Craft and execute implementation strategy for Engine's largest new customer rollouts, driving adoption across the full product suite.
Collaborate with Sales and Account Management to deliver seamless contract-to-booking experiences and feed blockers to Product and Engineering.
Lead a team of Implementation Managers through live deployments, workload reviews, and scalable process building.
Engine is the AI-native platform for intelligent travel, providing proprietary technology and supply for modern business travel. It serves over 40,000 customers and nearly 2 million travelers, with a culture that rewards boldness, ownership, and high-caliber collaboration.
Conduct documentation checks with QM and application support before training and go-live for Vivendi PD/NG or MediFox DAN.
Advise customers on configuration to streamline care workflows, translating nursing requirements like SIS and care planning into system settings.
Support implementations remotely and on-site alongside Customer Success, and contribute to playbooks and enablement materials.
voize builds AI companions that automate digital care documentation, giving nurses more time for people. With a $50M Series A, over 2,000 facilities and 200,000 users, it is a fast-growing startup with an open, collaborative culture.
Lead multiple concurrent Smartsheet implementations across client industries, ensuring customers gain maximum value from the platform.
Collaborate with customer stakeholders to manage timelines, scope, and change requests while designing and building Smartsheet solutions.
Serve as an advisor on best practices and platform capabilities, identifying expansion opportunities and meeting KPI targets.
Smartsheet is a platform that helps teams manage work and scale solutions, now combining human teams with AI agents to automate tasks and uncover insights. The company fosters an environment where ideas are heard, contributions have real impact, and diverse perspectives are welcomed.