Generate, review, and process accurate customer invoices for complex billing arrangements across contract, usage, subscription, and fulfillment models.
Serve as the escalation point for complex billing queries and disputes, resolving discrepancies to their source and documenting professional resolutions.
Own month-end and year-end billing close activities, mentor and train billing specialists, and drive process improvements for repeatable operations.
NWN is an AI-powered technology solutions provider that helps public and private organizations modernize their technology with Intelligent Workplace, CX, Cybersecurity, Cloud, and other solutions. With over 1,200 employees, NWN is a customer-obsessed, high-integrity team recognized as a 'Best Place to Work' with an 80+ Employee Net Promoter Score.
Manage customer supplier onboarding, purchase orders, and procurement portal setup.
Resolve customer billing inquiries, reconcile accounts, and process corrections.
Support collections, month-end reporting, and maintain documentation.
DNAnexus is the enterprise platform for precision health, providing a cloud platform that centralizes multimodal omics data to accelerate personalized medicine. The company is backed by $200M in financing and is an ambitious, supportive team with diverse backgrounds.
Manage all tasks related to customer billing, accounts receivable, and collections, while improving processes to support growth.
Partner with Sales, Client Success, and Revenue Operations to operationalize billing requirements and resolve exceptions.
Support month-end close, audits, and revenue close while ensuring accuracy and compliance with GAAP.
Included Health is a healthcare company delivering integrated virtual care and navigation, with a mission to raise the standard of healthcare for everyone. It is a fast-growing, remote-first company with a start-up culture.
Manage end-to-end SaaS billing operations including invoicing, subscription administration, and reconciliations.
Collaborate with Finance, Accounting, Sales, and Support teams to resolve discrepancies and maintain financial accuracy.
Drive process standardization, workflow automation, and continuous improvement in a primarily remote environment.
We are a partner company seeking a detail-oriented Billing Specialist to support SaaS billing operations. Our organization is dynamic and evolving, emphasizing collaboration, automation, and continuous improvement.
Prepare, review, and process accurate customer invoices and billing records.
Research billing discrepancies, resolve routine issues, and escalate complex concerns.
Collaborate with Finance, Operations, Support, and Sales to answer billing questions and improve processes.
Roadie is a logistics and delivery platform that helps businesses manage modern retail delivery with unmatched coverage and flexibility. As a UPS company, it operates a network of more than 310,000 independent drivers across the U.S., reaching 97% of households.
Manage an assigned portfolio of multifamily housing properties and complete monthly resident utility billing activities.
Communicate directly with clients and residents regarding billing requirements, inquiries, and issues through email and phone.
Review billing information for accuracy, coordinate with internal teams, and resolve routine billing issues while meeting deadlines.
Entrata is a global leader in AI-driven property management technology, providing intelligent leasing, payment, and communication tools for owners and residents worldwide. With over 2,200 employees, the company fosters a culture of radical transparency, entrepreneurial energy, and inclusivity.
Manage end-to-end billing processes including invoicing, payment application, collections, and reconciliations.
Communicate with clients and internal teams to resolve billing discrepancies and inquiries via email, phone, and Teams.
Monitor accounts receivable, generate aging reports, and follow up on overdue balances to maintain accurate financial records.
Current partners with leading accounting firms across the United States, providing a shared platform that supports growth while preserving local identities. Abacus, one of those partner firms, combines local team connections with national resources for career development and collaboration.
Manage the full accounts receivable cycle, including invoicing, collections, payment application, and reconciliation.
Collaborate with Customer Success, Sales, and Finance to ensure accurate billing, resolve inquiries, and maintain strong cash flow.
Oversee customer billing setup, vendor portals, dunning automation, and monthly reporting with advanced Excel and ERP tools.
SOCi is an AI-powered marketing platform for multi-location businesses, providing a digital workforce to automate local marketing tasks. Founded in 2012 and trusted by nearly 1,000 top brands, SOCi offers a collaborative, fast-paced remote culture with a global team.
Serve as the primary contact for client billing inquiries via phone and email, providing prompt, personalized support.
Manage the billing inbox and phone line, ensuring all inquiries are addressed within service standards.
Take ownership of each inquiry through resolution, collaborating with team members and recommending process improvements.
Paychex provides payroll, benefits, and HR services to businesses, supporting clients with reliable and accurate solutions. It is a large, established organization that values collaboration, client service, and professional growth.
Collaborate with clients to resolve billing discrepancies and establish customer subscriptions and pricing within NetSuite.
Analyze and interpret operational data to identify the necessity for procedural updates and improvements.
Produce and present detailed billing reports while reviewing customer contracts and validating pricing.
Cision is the global leader in consumer and media intelligence, engagement, and communication solutions, equipping PR, marketing, and social media professionals with tools to excel. With over 75,000 companies using its products, including 84% of the Fortune 500, Cision fosters an inclusive culture where diversity and innovation thrive.
Own the full invoice-to-cash cycle, assembling and delivering accurate invoices on time.
Be the go-to billing contact for law firm customers, resolving disputes and running collections.
Track AR aging, reconcile payments, and automate manual processes for scale.
We build the modern platform for medical record retrieval, using AI to deliver decision-ready records much faster and more accurately. We are a well-funded, rapidly growing team focused on scaling 100x, with volume doubling month-over-month and a mission to automate record retrieval.
Manage payroll and billing audits, ensuring financial information is accurate, complete, and compliant with internal procedures.
Generate client invoices, process billing adjustments, and investigate discrepancies to maintain seamless billing operations.
Support month-end and quarter-end close activities, create billing reports, and drive continuous process improvements.
A global SaaS company that simplifies international employment and helps businesses build teams across more than 180 countries. They foster a remote-first, collaborative culture where employees take ownership and contribute to efficient financial operations.
Manage monthly billing routines, including purchase orders and customer portal documentation.
Provide support to internal and external customers through official channels, working closely with Sales and Customer Success.
Maintain customer portals and track Accounts Receivable and Billing-related demands.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It uses technology to review applications and shares top candidates with employers.
Manage end-to-end accounts receivable, including invoicing, collections, and cash application across varied transaction types.
Drive collections strategies and customer relationships using NetSuite, Tesorio, and other tools to meet cash targets.
Support month-end close, audit readiness, and process improvements with data analysis and AI automation.
Automox is a cloud-native IT operations platform that automates endpoint management, patching, and security for modern organizations. Trusted by over 2,500 companies worldwide, Automox values a 'one team' mentality and encourages collaboration, ownership, and career growth.
Manage daily accounts receivable activities and maintain accurate customer account records.
Apply customer payments, perform reconciliations, and investigate discrepancies or unusual transactions.
Monitor accounts receivable aging and follow up on overdue balances while supporting month-end close.
Alegra provides cloud-based accounting and business management software for small and medium businesses. The company supports a multicultural, distributed remote team with a focus on collaboration, learning, and professional growth.
Prepare and issue accurate invoices for patient visits, procedures, and other billable clinical research activities.
Monitor outstanding invoices and follow up with sponsors, CROs, and other stakeholders regarding overdue payments.
Reconcile incoming payments against invoices and maintain accurate accounts receivable records.
This clinical research organization manages billing and accounts receivable for clinical trial activities. It is a growing company with a focus on accuracy and collaboration.
Manage customer invoicing, billing records, and payment application to ensure accurate receivables.
Monitor accounts receivable aging, follow up on overdue balances, and resolve billing discrepancies.
Reconcile customer accounts and payment processor activity while supporting month-end close and reporting.
Caliber provides digital fitness and coaching services. The company values dependable processes, constructive teamwork, and continuous improvement, fostering a collaborative remote environment.
Maintain Revenue Team external customer email, responding to queries and onboarding customers to billing and ERP systems.
Gather and format large raw data sets for customer billing reporting and queries, and participate in month-end close activities.
Investigate and resolve customer billing issues independently, collaborating with Sales and other teams as needed.
Twilio is shaping the future of communications by delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers. As a remote-first company, we foster a strong culture of connection and global inclusion, with a vibrant team of diverse experiences making a global impact.
Support day-to-day accounting operations including cash applications, account reconciliations, and accounts receivable activities.
Accurately process customer payments across multiple payment methods and resolve discrepancies to maintain accurate financial records.
Prepare journal entries in NetSuite, assist with month-end closing, and contribute to process improvements.
PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. With 400+ employees, 30,000+ customers, and $100 million+ in annual revenue, the company fosters a collaborative, tech-forward culture focused on improving patient care.
Manage the full electronic billing lifecycle, from client onboarding and invoice submission to rejection resolution and payment recovery.
Collaborate with attorneys, billing teams, and client representatives to ensure accurate, timely, and compliant billing processes.
Analyze rejection codes and workflow data to identify root causes, optimize processes, and reduce invoice rejections.
This role is with a partner company operating in a professional legal services environment, focusing on electronic billing operations. The organization values accuracy, collaboration, and continuous improvement, offering a remote and innovation-oriented culture.