Manage all tasks related to customer billing, accounts receivable, and collections, while improving processes to support growth.
Partner with Sales, Client Success, and Revenue Operations to operationalize billing requirements and resolve exceptions.
Support month-end close, audits, and revenue close while ensuring accuracy and compliance with GAAP.
Included Health is a healthcare company delivering integrated virtual care and navigation, with a mission to raise the standard of healthcare for everyone. It is a fast-growing, remote-first company with a start-up culture.
Manage the full accounts receivable cycle, including invoicing, collections, payment application, and reconciliation.
Collaborate with Customer Success, Sales, and Finance to ensure accurate billing, resolve inquiries, and maintain strong cash flow.
Oversee customer billing setup, vendor portals, dunning automation, and monthly reporting with advanced Excel and ERP tools.
SOCi is an AI-powered marketing platform for multi-location businesses, providing a digital workforce to automate local marketing tasks. Founded in 2012 and trusted by nearly 1,000 top brands, SOCi offers a collaborative, fast-paced remote culture with a global team.
Manage end-to-end accounts receivable, including invoicing, collections, and cash application across varied transaction types.
Drive collections strategies and customer relationships using NetSuite, Tesorio, and other tools to meet cash targets.
Support month-end close, audit readiness, and process improvements with data analysis and AI automation.
Automox is a cloud-native IT operations platform that automates endpoint management, patching, and security for modern organizations. Trusted by over 2,500 companies worldwide, Automox values a 'one team' mentality and encourages collaboration, ownership, and career growth.
Manage daily accounts receivable activities and maintain accurate customer account records.
Apply customer payments, perform reconciliations, and investigate discrepancies or unusual transactions.
Monitor accounts receivable aging and follow up on overdue balances while supporting month-end close.
Alegra provides cloud-based accounting and business management software for small and medium businesses. The company supports a multicultural, distributed remote team with a focus on collaboration, learning, and professional growth.
Own the full accounts receivable lifecycle for assigned healthcare accounts, from billing preparation through payment collection.
Manage billing accuracy, invoice distribution, dispute resolution, and reconciliation using Salesforce and NetSuite.
Collaborate with cross-functional teams to resolve billing issues and support month-end close and audits.
The company provides healthcare revenue operations and accounts receivable management services for healthcare customers across the United States. It fosters a collaborative, remote-first culture that values ownership, transparency, and accountability.
Collaborate with clients to resolve billing discrepancies and establish customer subscriptions and pricing within NetSuite.
Analyze and interpret operational data to identify the necessity for procedural updates and improvements.
Produce and present detailed billing reports while reviewing customer contracts and validating pricing.
Cision is the global leader in consumer and media intelligence, engagement, and communication solutions, equipping PR, marketing, and social media professionals with tools to excel. With over 75,000 companies using its products, including 84% of the Fortune 500, Cision fosters an inclusive culture where diversity and innovation thrive.
Prepare and issue accurate invoices for patient visits, procedures, and other billable clinical research activities.
Monitor outstanding invoices and follow up with sponsors, CROs, and other stakeholders regarding overdue payments.
Reconcile incoming payments against invoices and maintain accurate accounts receivable records.
This clinical research organization manages billing and accounts receivable for clinical trial activities. It is a growing company with a focus on accuracy and collaboration.
Maintain Revenue Team external customer email, responding to queries and onboarding customers to billing and ERP systems.
Gather and format large raw data sets for customer billing reporting and queries, and participate in month-end close activities.
Investigate and resolve customer billing issues independently, collaborating with Sales and other teams as needed.
Twilio is shaping the future of communications by delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers. As a remote-first company, we foster a strong culture of connection and global inclusion, with a vibrant team of diverse experiences making a global impact.
Prepare, review, and process accurate customer invoices and billing records.
Research billing discrepancies, resolve routine issues, and escalate complex concerns.
Collaborate with Finance, Operations, Support, and Sales to answer billing questions and improve processes.
Roadie is a logistics and delivery platform that helps businesses manage modern retail delivery with unmatched coverage and flexibility. As a UPS company, it operates a network of more than 310,000 independent drivers across the U.S., reaching 97% of households.
Manage monthly billing routines, including purchase orders and customer portal documentation.
Provide support to internal and external customers through official channels, working closely with Sales and Customer Success.
Maintain customer portals and track Accounts Receivable and Billing-related demands.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It uses technology to review applications and shares top candidates with employers.
Respond to high-volume inquiries via email and phone, assisting with triaging case volumes and providing resolution guidance on complex claims and billing inquiries.
Critically analyze situations, escalate issues to appropriate teams, and identify recurring issues to provide feedback to management.
Act as a subject matter expert, updating team on resources, supporting team chat, and remaining flexible to take on other duties as assigned.
Privia Health is a technology-driven physician enablement company that collaborates with medical groups, health plans, and health systems to optimize practices and improve patient experiences. They are led by top industry talent and physician leadership, focusing on scalable operations and cloud-based technology to reduce healthcare costs and improve outcomes.
Serve as the primary contact for client billing inquiries via phone and email, providing prompt, personalized support.
Manage the billing inbox and phone line, ensuring all inquiries are addressed within service standards.
Take ownership of each inquiry through resolution, collaborating with team members and recommending process improvements.
Paychex provides payroll, benefits, and HR services to businesses, supporting clients with reliable and accurate solutions. It is a large, established organization that values collaboration, client service, and professional growth.
Research and contact customers on accounts receivable balances daily via phone and email to obtain payment and negotiate payment plans.
Serve as a subject matter expert for billing and AR, providing timely and accurate responses to escalated issues from local offices and customers.
Complete detailed account reconciliations, apply payments, and perform account maintenance in PeopleSoft AR to ensure compliance.
Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. With more than 50 fully staffed offices nationwide and a North American fleet of 800,000 vehicles, we invest in and develop our people while doing the right thing for customers and employees.
Own end-to-end billing, collections, accounts payable, and creator payments for over 80 client accounts and around 100 invoices monthly.
Use AI tools like Claude to automate repetitive billing work, reconcile hours and fees, and maintain collections playbooks.
Flag at-risk accounts early, run follow-up calendars, manage AR aging, and keep weekly cash forecasts current.
Darkroom is a next-generation growth marketing firm that combines executive-level strategy with proprietary AI technology to drive revenue for e-commerce and media brands. The company has grown from a boutique design studio into one of the fastest-growing private companies in America, with a culture that values speed, autonomy, and high performance.
Own day-to-day accounting execution, including monthly close, AR, AP, and billing-related tickets.
Support the monthly close with reconciliations, accruals, and journal entries.
Work AR and AP to keep collections, vendor payments, and customer billing on schedule.
Retell AI is reimagining the call center with cutting-edge voice AI, handling sales, support, and logistics calls for thousands of companies. The company has scaled to $80M in ARR with a team of 50 and a $1.5B valuation, backed by Y Combinator and other leading investors.
Perform billing and collection accounting, including account reconciliation, invoicing, and letters of credit.
Interact with internal departments, attorneys, and customers to resolve disputes and collect outstanding balances.
Analyze account activity and identify cash flow opportunities while providing prompt, professional service.
Liberty Mutual is a global insurance company offering a wide range of insurance products and services. The company values inclusion, employee well-being, and professional development, fostering a supportive culture for its workforce.
Review new and amended customer contracts to ensure billing terms, pricing, and schedules are correct.
Research and resolve billing disputes, coordinate with internal teams to issue credit memos or corrected invoices.
Monitor delinquent accounts, manage the dunning process, and drive proactive outreach to accelerate collection of aged receivables.
Optro helps enterprises transform risk into opportunity through its AI-powered GRC Intelligence Platform. The company has surpassed $300M ARR, is used by over 50% of the Fortune 500, and has been recognized as one of the fastest-growing tech companies in North America for seven consecutive years.
Reconcile clinical trial receivables to ensure accurate and timely billing to pharmaceutical companies.
Interpret contracts and budgets while working with operations to resolve variances.
Analyze contracted revenue triggers and support internal audit and management requests.
Sarah Cannon Research Institute (SCRI) is a leading oncology research organization conducting community-based clinical trials. With over 1,300 physicians and 200+ locations across the U.S., it focuses on advancing cancer therapies and improving patient outcomes.
Define the O2C roadmap across billing, payments, collections, revenue, tax, and reporting.
Partner with Finance, Engineering, and IT to align Salesforce, Oracle, and NetSuite ecosystems.
Turn complex financial processes into clear requirements and drive legacy-to-cloud migration.
Kaseya provides AI-powered IT management and cybersecurity software for MSPs and internal IT teams. Backed by Insight Partners, it serves customers in 20+ countries, manages 15M+ endpoints, and fosters a builder culture.
Lead the full AR lifecycle, from cash application to collections and revenue reporting.
Own daily, weekly, and monthly reconciliations across multiple payment providers.
Ensure IFRS/ASC compliance and drive month-end close, controls, and audit readiness.
Ruby Labs creates and operates innovative consumer products across health, education, and entertainment. It is a fast-growing, ambitious tech company that rewards drive, autonomy, and personal growth.