Manage utility accounts for assigned residential properties across multiple U.S. markets.
Coordinate utility activations, transfers, disconnections, and account closures during property onboarding and tenant transitions.
Retrieve, review, and enter utility invoices into AppFolio, ensuring accuracy and proper documentation.
Marshall Reddick Real Estate is a full-service residential real estate investment firm offering brokerage, property management, private lending, and investment funds. The company has a team of 150+ members across 9 offices in California, Texas, Florida, and Tennessee, and was founded in 1979.
Review and process utility invoices for electricity, water, sewer, gas, and waste management services.
Validate billing information, detect discrepancies, and maintain accurate utility account records.
Collaborate with internal teams and external providers to resolve issues and ensure timely billing operations.
A growing technology-driven organization that supports property management operations through innovative digital solutions. The company offers an inclusive workplace culture that values diverse perspectives and equal employment opportunities.
Manage customer billing, invoicing, and new account setup.
Research billing discrepancies and resolve customer inquiries.
Prepare monthly billing reports using Excel and AI tools.
PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. The company has 400+ employees, 30,000+ customers, and over $100 million in annual revenue, fostering a collaborative and tech-forward culture.
Manage end-to-end billing processes including invoicing, payment application, collections, and reconciliations.
Communicate with clients and internal teams to resolve billing discrepancies and inquiries via email, phone, and Teams.
Monitor accounts receivable, generate aging reports, and follow up on overdue balances to maintain accurate financial records.
Current partners with leading accounting firms across the United States, providing a shared platform that supports growth while preserving local identities. Abacus, one of those partner firms, combines local team connections with national resources for career development and collaboration.
Serve as the primary contact for client billing inquiries via phone and email, providing prompt, personalized support.
Manage the billing inbox and phone line, ensuring all inquiries are addressed within service standards.
Take ownership of each inquiry through resolution, collaborating with team members and recommending process improvements.
Paychex provides payroll, benefits, and HR services to businesses, supporting clients with reliable and accurate solutions. It is a large, established organization that values collaboration, client service, and professional growth.
Maintain Revenue Team external customer email, responding to queries and onboarding customers to billing and ERP systems.
Gather and format large raw data sets for customer billing reporting and queries, and participate in month-end close activities.
Investigate and resolve customer billing issues independently, collaborating with Sales and other teams as needed.
Twilio is shaping the future of communications by delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers. As a remote-first company, we foster a strong culture of connection and global inclusion, with a vibrant team of diverse experiences making a global impact.
Assist customers with natural gas bills, payments, and account information.
Research and resolve account issues while clearly explaining billing details and payment options.
Maintain accurate customer records and provide professional, empathetic support on every interaction.
Five Star Solutions provides customer service support for utility companies, helping customers manage their natural gas accounts. The company values diversity and is committed to building a professional, inclusive workforce while delivering high-quality service to clients.
Generate, review, and process accurate customer invoices for complex billing arrangements across contract, usage, subscription, and fulfillment models.
Serve as the escalation point for complex billing queries and disputes, resolving discrepancies to their source and documenting professional resolutions.
Own month-end and year-end billing close activities, mentor and train billing specialists, and drive process improvements for repeatable operations.
NWN is an AI-powered technology solutions provider that helps public and private organizations modernize their technology with Intelligent Workplace, CX, Cybersecurity, Cloud, and other solutions. With over 1,200 employees, NWN is a customer-obsessed, high-integrity team recognized as a 'Best Place to Work' with an 80+ Employee Net Promoter Score.
Prepare, review, and process accurate customer invoices and billing records.
Research billing discrepancies, resolve routine issues, and escalate complex concerns.
Collaborate with Finance, Operations, Support, and Sales to answer billing questions and improve processes.
Roadie is a logistics and delivery platform that helps businesses manage modern retail delivery with unmatched coverage and flexibility. As a UPS company, it operates a network of more than 310,000 independent drivers across the U.S., reaching 97% of households.
Manage customer supplier onboarding, purchase orders, and procurement portal setup.
Resolve customer billing inquiries, reconcile accounts, and process corrections.
Support collections, month-end reporting, and maintain documentation.
DNAnexus is the enterprise platform for precision health, providing a cloud platform that centralizes multimodal omics data to accelerate personalized medicine. The company is backed by $200M in financing and is an ambitious, supportive team with diverse backgrounds.
Manage payroll and billing audits, ensuring financial information is accurate, complete, and compliant with internal procedures.
Generate client invoices, process billing adjustments, and investigate discrepancies to maintain seamless billing operations.
Support month-end and quarter-end close activities, create billing reports, and drive continuous process improvements.
A global SaaS company that simplifies international employment and helps businesses build teams across more than 180 countries. They foster a remote-first, collaborative culture where employees take ownership and contribute to efficient financial operations.
Manage monthly billing routines, including purchase orders and customer portal documentation.
Provide support to internal and external customers through official channels, working closely with Sales and Customer Success.
Maintain customer portals and track Accounts Receivable and Billing-related demands.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It uses technology to review applications and shares top candidates with employers.
Manage end-to-end SaaS billing operations including invoicing, subscription administration, and reconciliations.
Collaborate with Finance, Accounting, Sales, and Support teams to resolve discrepancies and maintain financial accuracy.
Drive process standardization, workflow automation, and continuous improvement in a primarily remote environment.
We are a partner company seeking a detail-oriented Billing Specialist to support SaaS billing operations. Our organization is dynamic and evolving, emphasizing collaboration, automation, and continuous improvement.
Work one on one with clients and sales to solve complex billing issues via phone, email and chat.
Collaborate with other departments to solve client issues and find root cause to prevent repeat issues.
Collect on accounts where appropriate and help drive PB revenue by identifying customer needs and providing recommendations.
Pitney Bowes is a technology-driven company that provides SaaS shipping solutions, mailing innovation, and financial services to clients worldwide. Their passionate and ambitious team delivers innovations to help clients navigate commerce, with a culture centered on Client, Team, Win, and Innovate.
Manage all tasks related to customer billing, accounts receivable, and collections, while improving processes to support growth.
Partner with Sales, Client Success, and Revenue Operations to operationalize billing requirements and resolve exceptions.
Support month-end close, audits, and revenue close while ensuring accuracy and compliance with GAAP.
Included Health is a healthcare company delivering integrated virtual care and navigation, with a mission to raise the standard of healthcare for everyone. It is a fast-growing, remote-first company with a start-up culture.
Manage the full electronic billing lifecycle, from client onboarding and invoice submission to rejection resolution and payment recovery.
Collaborate with attorneys, billing teams, and client representatives to ensure accurate, timely, and compliant billing processes.
Analyze rejection codes and workflow data to identify root causes, optimize processes, and reduce invoice rejections.
This role is with a partner company operating in a professional legal services environment, focusing on electronic billing operations. The organization values accuracy, collaboration, and continuous improvement, offering a remote and innovation-oriented culture.
Manage daily accounts receivable activities and maintain accurate customer account records.
Apply customer payments, perform reconciliations, and investigate discrepancies or unusual transactions.
Monitor accounts receivable aging and follow up on overdue balances while supporting month-end close.
Alegra provides cloud-based accounting and business management software for small and medium businesses. The company supports a multicultural, distributed remote team with a focus on collaboration, learning, and professional growth.
Review and approve customer account setups, ensuring billing details and compliance with company standards.
Prepare accurate and timely billings, utilize multiple portals for invoice submissions, and maintain contract billing details in the MIS.
Monitor collections, handle billing voids and write-offs, and assist with audits and risk management.
Woolpert is a global leader in architecture, engineering, and geospatial services, blending design excellence with cutting-edge technology. With over 60 offices worldwide, it is certified as a Great Place to Work and emphasizes innovation, collaboration, and career growth.
Serve as the first point of contact for residents, vendors, and property teams, providing professional support via phone, email, and online channels.
Coordinate and track service requests from start to finish, schedule appointments, and ensure timely follow-up with internal teams and suppliers.
Maintain accurate records, perform data entry, and support administrative tasks while complying with company policies and data privacy standards.
Thrive Communities LLC is a property management partner delivering exceptional results for clients and enhancing resident quality of life. They foster great service, collaboration, and professional growth in an inclusive environment.
Perform analysis and review of business practices, approve and change pricing, and review applicant files to sign leases.
Override screening in false positives, analyze ledger corrections, and ensure timely deposit refunds.
Partner with Revenue Management, Entrata Support Group, and Regional Property Managers to support business operations.
Extenteam is an AI-driven operations platform for short-term rental property management, founded in 2021 and based in Miami. They handle guest communication and operational workflows for 80,000+ properties, fostering a hands-on 'founder mode' culture that emphasizes innovation and high performance.