Serve as the primary contact for client billing inquiries via phone and email, providing prompt, personalized support.
Manage the billing inbox and phone line, ensuring all inquiries are addressed within service standards.
Take ownership of each inquiry through resolution, collaborating with team members and recommending process improvements.
Paychex provides payroll, benefits, and HR services to businesses, supporting clients with reliable and accurate solutions. It is a large, established organization that values collaboration, client service, and professional growth.
Manage customer billing, invoicing, and new account setup.
Research billing discrepancies and resolve customer inquiries.
Prepare monthly billing reports using Excel and AI tools.
PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. The company has 400+ employees, 30,000+ customers, and over $100 million in annual revenue, fostering a collaborative and tech-forward culture.
Manage the full accounts receivable cycle, including invoicing, collections, payment application, and reconciliation.
Collaborate with Customer Success, Sales, and Finance to ensure accurate billing, resolve inquiries, and maintain strong cash flow.
Oversee customer billing setup, vendor portals, dunning automation, and monthly reporting with advanced Excel and ERP tools.
SOCi is an AI-powered marketing platform for multi-location businesses, providing a digital workforce to automate local marketing tasks. Founded in 2012 and trusted by nearly 1,000 top brands, SOCi offers a collaborative, fast-paced remote culture with a global team.
Generate, review, and process accurate customer invoices for complex billing arrangements across contract, usage, subscription, and fulfillment models.
Serve as the escalation point for complex billing queries and disputes, resolving discrepancies to their source and documenting professional resolutions.
Own month-end and year-end billing close activities, mentor and train billing specialists, and drive process improvements for repeatable operations.
NWN is an AI-powered technology solutions provider that helps public and private organizations modernize their technology with Intelligent Workplace, CX, Cybersecurity, Cloud, and other solutions. With over 1,200 employees, NWN is a customer-obsessed, high-integrity team recognized as a 'Best Place to Work' with an 80+ Employee Net Promoter Score.
Manage an assigned portfolio of multifamily housing properties and complete monthly resident utility billing activities.
Communicate directly with clients and residents regarding billing requirements, inquiries, and issues through email and phone.
Review billing information for accuracy, coordinate with internal teams, and resolve routine billing issues while meeting deadlines.
Entrata is a global leader in AI-driven property management technology, providing intelligent leasing, payment, and communication tools for owners and residents worldwide. With over 2,200 employees, the company fosters a culture of radical transparency, entrepreneurial energy, and inclusivity.
Manage end-to-end SaaS billing operations including invoicing, subscription administration, and reconciliations.
Collaborate with Finance, Accounting, Sales, and Support teams to resolve discrepancies and maintain financial accuracy.
Drive process standardization, workflow automation, and continuous improvement in a primarily remote environment.
We are a partner company seeking a detail-oriented Billing Specialist to support SaaS billing operations. Our organization is dynamic and evolving, emphasizing collaboration, automation, and continuous improvement.
Manage daily accounts receivable activities and maintain accurate customer account records.
Apply customer payments, perform reconciliations, and investigate discrepancies or unusual transactions.
Monitor accounts receivable aging and follow up on overdue balances while supporting month-end close.
Alegra provides cloud-based accounting and business management software for small and medium businesses. The company supports a multicultural, distributed remote team with a focus on collaboration, learning, and professional growth.
Research and contact customers on accounts receivable balances daily via phone and email to obtain payment and negotiate payment plans.
Serve as a subject matter expert for billing and AR, providing timely and accurate responses to escalated issues from local offices and customers.
Complete detailed account reconciliations, apply payments, and perform account maintenance in PeopleSoft AR to ensure compliance.
Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. With more than 50 fully staffed offices nationwide and a North American fleet of 800,000 vehicles, we invest in and develop our people while doing the right thing for customers and employees.
Manage customer invoicing, billing records, and payment application to ensure accurate receivables.
Monitor accounts receivable aging, follow up on overdue balances, and resolve billing discrepancies.
Reconcile customer accounts and payment processor activity while supporting month-end close and reporting.
Caliber provides digital fitness and coaching services. The company values dependable processes, constructive teamwork, and continuous improvement, fostering a collaborative remote environment.
Manage all tasks related to customer billing, accounts receivable, and collections, while improving processes to support growth.
Partner with Sales, Client Success, and Revenue Operations to operationalize billing requirements and resolve exceptions.
Support month-end close, audits, and revenue close while ensuring accuracy and compliance with GAAP.
Included Health is a healthcare company delivering integrated virtual care and navigation, with a mission to raise the standard of healthcare for everyone. It is a fast-growing, remote-first company with a start-up culture.
Manage customer supplier onboarding, purchase orders, and procurement portal setup.
Resolve customer billing inquiries, reconcile accounts, and process corrections.
Support collections, month-end reporting, and maintain documentation.
DNAnexus is the enterprise platform for precision health, providing a cloud platform that centralizes multimodal omics data to accelerate personalized medicine. The company is backed by $200M in financing and is an ambitious, supportive team with diverse backgrounds.
Prepare, review, and process accurate customer invoices and billing records.
Research billing discrepancies, resolve routine issues, and escalate complex concerns.
Collaborate with Finance, Operations, Support, and Sales to answer billing questions and improve processes.
Roadie is a logistics and delivery platform that helps businesses manage modern retail delivery with unmatched coverage and flexibility. As a UPS company, it operates a network of more than 310,000 independent drivers across the U.S., reaching 97% of households.
Review and approve customer account setups, ensuring billing details and compliance with company standards.
Prepare accurate and timely billings, utilize multiple portals for invoice submissions, and maintain contract billing details in the MIS.
Monitor collections, handle billing voids and write-offs, and assist with audits and risk management.
Woolpert is a global leader in architecture, engineering, and geospatial services, blending design excellence with cutting-edge technology. With over 60 offices worldwide, it is certified as a Great Place to Work and emphasizes innovation, collaboration, and career growth.
Manage payroll and billing audits, ensuring financial information is accurate, complete, and compliant with internal procedures.
Generate client invoices, process billing adjustments, and investigate discrepancies to maintain seamless billing operations.
Support month-end and quarter-end close activities, create billing reports, and drive continuous process improvements.
A global SaaS company that simplifies international employment and helps businesses build teams across more than 180 countries. They foster a remote-first, collaborative culture where employees take ownership and contribute to efficient financial operations.
Prepare invoices of various types (FFP, T&M, CP, etc.), including high-volume travel invoicing and receipt packaging.
Apply cash receipts to Aged AR in Costpoint and resolve billing discrepancies and collections issues.
Analyze monthly unbilled receivables, review contracts for accurate billing, and support closeout and audit activities.
Goldbelt Incorporated is an Alaska Native Corporation headquartered in Juneau, Alaska, dedicated to making a positive difference for over 4,200 Alaska Native shareholders. The company manages over 30 subsidiaries and provides shared services from Herndon, Virginia, with a focus on customer service and professional growth.
Prepare and issue accurate invoices for patient visits, procedures, and other billable clinical research activities.
Monitor outstanding invoices and follow up with sponsors, CROs, and other stakeholders regarding overdue payments.
Reconcile incoming payments against invoices and maintain accurate accounts receivable records.
This clinical research organization manages billing and accounts receivable for clinical trial activities. It is a growing company with a focus on accuracy and collaboration.
Manage the full electronic billing lifecycle, from client onboarding and invoice submission to rejection resolution and payment recovery.
Collaborate with attorneys, billing teams, and client representatives to ensure accurate, timely, and compliant billing processes.
Analyze rejection codes and workflow data to identify root causes, optimize processes, and reduce invoice rejections.
This role is with a partner company operating in a professional legal services environment, focusing on electronic billing operations. The organization values accuracy, collaboration, and continuous improvement, offering a remote and innovation-oriented culture.
Own the full invoice-to-cash cycle, assembling and delivering accurate invoices on time.
Be the go-to billing contact for law firm customers, resolving disputes and running collections.
Track AR aging, reconcile payments, and automate manual processes for scale.
We build the modern platform for medical record retrieval, using AI to deliver decision-ready records much faster and more accurately. We are a well-funded, rapidly growing team focused on scaling 100x, with volume doubling month-over-month and a mission to automate record retrieval.
Manage end-to-end accounts receivable, including invoicing, collections, and cash application across varied transaction types.
Drive collections strategies and customer relationships using NetSuite, Tesorio, and other tools to meet cash targets.
Support month-end close, audit readiness, and process improvements with data analysis and AI automation.
Automox is a cloud-native IT operations platform that automates endpoint management, patching, and security for modern organizations. Trusted by over 2,500 companies worldwide, Automox values a 'one team' mentality and encourages collaboration, ownership, and career growth.
Prepare and review customer invoices in accordance with signed contracts, including AIA billing documents and lien waivers.
Assist with delinquent account collections and support credit evaluations for new and existing customers.
Maintain records in Levelset lien software and partner with Sales, Accounting, and Fulfillment to resolve account issues.
Ampacity provides expert-engineered structural and electrical solutions for clean energy projects. The company is made up of over 350 passionate professionals and is headquartered in California.