Own and optimize the operational foundation for post-sale customer experience, including systems, processes, reporting, and governance.
Partner cross-functionally with Account Management, Revenue Operations, Finance, and Product to translate strategy into execution.
Build scalable processes, maintain data quality, and implement automation to improve customer retention and growth.
Stacker is revolutionizing the traditional newswire business model by connecting brand newsrooms and publishers through a platform that helps over 100 content contributors extend their reach. As a bootstrapped, fast-growing remote-first company, we value ownership, integrity, and collaboration, fostering an inclusive culture with unlimited vacation, equity, and full health coverage.
Manage a portfolio of 100+ customer accounts with strategic guidance and support.
Drive customer adoption, engagement, retention, and overall account health.
Partner with Product and Engineering teams to improve customer experience and influence product development.
Our client is a fast-growing SaaS company building products for the Shopify ecosystem. With a customer-first mindset and a collaborative startup culture, the team is focused on helping Shopify merchants grow through innovative technology and exceptional customer experiences.
Own day-to-day CRM administration and data health to ensure accurate forecasting and pipeline reporting.
Build and maintain dashboards and reports providing clear visibility into pipeline, conversion, and revenue performance.
Design and document scalable revenue processes, implement automation, and support quote-to-cash and deal desk operations.
Osano is a B-Corporation that helps organizations comply with data privacy regulations like GDPR and CCPA. Backed by top-tier investors, the company is scaling fast with a multi-year runway and has been recognized as a Great Place to Work for four years running.
Build scalable onboarding experiences including email sequences, in-app guides, and webinars.
Monitor customer health at scale using adoption signals and engagement data.
Collaborate cross-functionally with Marketing, Product, and High Touch CS.
Solink transforms video security into real-time operational insights by integrating with existing cameras and systems. Trusted by over 30,000 locations across 32+ countries, they are rapidly growing and recognized as one of Ottawa's Best Places to Work.
Design and maintain automation workflows using tools like Zapier, Hubspot, and APIs.
Support cross-functional teams with data needs and ensure data accuracy across processes.
Build and maintain BI dashboards and lightweight database solutions for operational efficiency.
Anyone AI closes the gap in AI talent by upskilling the best talent from Latin America through an accelerated training program led by AI experts. The company is backed by top global investors and is building the largest hub of AI developers in the region, aiming to invest in tens of thousands of developers over the next decade.
Support and maintain go-to-market systems including HubSpot, Vitally, and other operational platforms.
Build, maintain, and troubleshoot workflows, automations, lifecycle stages, and routing rules.
Investigate and resolve system issues, workflow failures, data inconsistencies, and operational requests.
Nylas specializes in APIs for email, calendar, and contact management, making it easier for developers to build communication features into apps. We support over 100,000 developers and collaborate with more than 900 companies globally, playing a pivotal role in digital communication tools.
Lead and prioritise the work of the remote data management team to ensure high-quality program data delivery.
Oversee data scoping, extraction, enrichment, validation, segmentation, QA, reporting, and optimisation across 40+ programs.
Establish and maintain data governance standards, including validation rules, deduplication, source tracking, and field ownership.
Exclusive Networks is a global cybersecurity go-to-market specialist providing services and product portfolios. With offices in over 45 countries, the company is people-focused and committed to diversity and inclusion.
Administer and optimize HubSpot CRM to ensure data integrity, workflow automation, and reporting accuracy.
Support SDR and sales teams with outreach sequences, pipeline visibility, and opportunity tracking.
Develop sales dashboards, performance metrics, and operational reports for leadership.
IT Management Corporation (ITMC) is a leading technology solutions provider specializing in networking, communications, cloud, cybersecurity, and managed services since 2009. They serve public and private sector organizations with a focus on State, Local Government, and Education customers.
Manage end-to-end client experience for a fast-growing podcast production service tailored to B2B providers.
Build long-term client relationships, proactively resolve issues, and ensure satisfaction throughout the client lifecycle.
Lead onboarding, create support materials, and collaborate cross-functionally to align deliverables with client goals.
Hire Hangar connects top talent with vetted employers offering competitive pay and real growth opportunities. They are a growing company focused on building long-term careers for their team members.
Lead revenue operations strategy and partner with executive leadership to drive GTM efficiency.
Own the revenue technology ecosystem including HubSpot, Gong, and other tools.
Build scalable processes and analytics to optimize revenue performance.
Roofr provides a CRM platform for roofing contractors, integrating sales tools, payments, and material ordering. It is a successful startup with a strong culture and growth opportunities.
Support the delivery of Sales & Marketing Operations consulting projects for internal teams and external clients.
Configure and maintain CRM platforms and related systems including HubSpot, Salesforce, and Microsoft Dynamics.
Build reporting dashboards and analytics that provide actionable business insights.
Brafton is a leading content marketing firm with offices in Boston, London, Toronto, and Sydney. We create result-focused strategies and content to drive SEO, social engagement, and leads for clients, with a team that builds expertise across video, blogs, infographics, and web design.
Own the integrity and quality of sales data in HubSpot, including deals, pipelines, and activity records.
Build and maintain sales enablement assets such as sequences, email templates, and quote templates.
Generate reports and dashboards to support pipeline health, forecast accuracy, and sales activity.
Vermont Information Processing (VIP) delivers information processing solutions to clients. The company fosters a collaborative, growth-oriented culture with a focus on operational excellence.
You will own day-to-day administration of HubSpot CRM and PandaDoc proposal platform to streamline business development operations.
You will manage end-to-end bid support, maintain proposal templates, and develop marketing content for new services.
You will conduct market research and manage client engagement surveys to inform pursuit prioritization and relationship building.
Revamp is the premier engineering design firm focused on large-scale renewable energy projects. Since 2020, we have designed more than 10% of all solar generation capacity installed in the US and are composed of a diverse, mostly remote US-based team.
Troubleshoot and resolve customer issues using documentation, tools, and escalation resources to deliver great experiences.
Become Smartsheet Product Certified and support customers via email, phone, and chat while meeting performance goals.
Contribute to team projects, give feedback, and manage other responsibilities as assigned.
Smartsheet empowers teams to manage work seamlessly and scale solutions smarter, uniting human teams with AI agents to automate tasks and uncover insights. With over 20 years in business, Smartsheet fosters an inclusive environment where ideas are heard and contributions have real impact.
Develop and maintain recurring dashboards and reports for sales leadership.
Support sales forecasting, pipeline analysis, and data quality management.
Partner with cross-functional teams to improve sales effectiveness and operational scale.
Wrike is the most powerful work management platform, bringing everyone and all work into a single place. With over 1,000 employees across 10 global hubs, we foster a culture of collaboration, creativity, and commitment.
Own Customer Experience Operations and Partner Operations, providing hands-on support for Sales Operations.
Design scalable systems and build analyses to surface churn risk, expansion opportunity, and services margin.
Leverage AI tools to accelerate systems design, administration, and analytical tool-building.
Ketch provides a data permissioning platform that helps brands collect, control, and activate permissioned, privacy-safe data. The company is growing rapidly and values passion, growth, grit, collaboration, and integrity.
Manage a high-volume portfolio of customers through a tech-touch first engagement model to drive product adoption and retention.
Monitor and act on customer health signals to proactively mitigate risk and drive adoption using tools like Planhat.
Partner cross-functionally with Sales, Support, Product, and Marketing to improve the customer experience.
Cision is a global leader in consumer and media intelligence, engagement, and communication solutions. The company serves over 75,000 clients including 84% of the Fortune 500 and has signed the CEO Action for Diversity & Inclusion pledge, fostering an inclusive culture.
Take full technical ownership of HubSpot CRM, including configuration, architecture, and platform health.
Build and optimize marketing automation sequences and ensure data hygiene and process governance.
Manage system integrations and reporting pipelines to deliver actionable insights to leadership.
Our client is a strategic product sampling partner connecting brands with consumers through a nationwide network of trusted venue professionals across the U.S. and Canada. They deliver targeted brand experiences in health, nutrition, fitness, beauty, college, pet, and infant care categories.
Serve as a product expert to resolve customer concerns and provide tailored recommendations.
Own daily operational tasks including account configuration and program policy updates.
Identify and implement process improvements for maximum efficiency and quality.
Forma provides flexible benefits software that allows employees to choose how to spend their benefit allowances. The company has helped hundreds of notable companies and is recognized as a Great Place to Work.