Lead data migrations to ensure seamless customer transition.
Process and validate an average of 40+ import tickets daily.
Collaborate with cross-functional teams to resolve technical challenges.
Mangomint is the platform salons, spas, and beauty professionals use to run and grow their businesses. The team is ambitious, collaborative, and works remotely with occasional in-person meetups.
Lead the timely and successful onboarding of new customers, ensuring every launch is flawless.
Manage day-to-day communication with customers and internal teams during implementation.
Recommend recycling and savings plans tailored to customer needs and business objectives.
RoadRunner is a technology-driven waste and recycling company dedicated to accelerating the road to Zero Waste and modernizing the waste industry with data-driven strategies. Founded in 2014, the company has a people-first culture, serves thousands of customer locations nationwide, and has been recognized as a Best Place to Work.
Own customer implementations from kickoff to successful launch.
Learn each customer's business and configure Distill around their goals.
Guide customers through onboarding, training, and adoption to drive value.
Distill provides an AI-powered platform that sends personalized outreach on behalf of founders and executives, turning cold emails into conversations. Backed by top-tier VCs, the remote-first team is small but growing, with a culture of autonomy and trust.
Manage planned gift marketing, matured estate administration, and Legacy Society stewardship with high accountability.
Support Leadership Gift Officers through CRM tracking, donor pledge reminders, and cross-team coordination.
Coordinate gift distributions, finance requests, and campaign communications across national and chapter levels.
Make-A-Wish America is the world's largest wish-granting organization, uniting communities to grant life-changing wishes for eligible children. It fosters a collaborative, inclusive culture and supports colleagues in a remote work environment.
Own the full customer implementation journey from signed agreement to go-live.
Configure integrations like Shopify and Klaviyo and build scalable onboarding playbooks.
Lead customer relationships and handle escalations while collaborating with Sales and Engineering.
The partner company is an AI-native platform that helps brands optimize customer journeys through integrations like Shopify and Klaviyo. It is a fast-growing, remote-first startup with a founding team and a culture of autonomy and AI-driven processes.
Own the Campaign Pages strategy and a 6–12 month roadmap aligned with product priorities.
Run continuous discovery using customer, competitive, and support signals to prioritize product improvements.
Drive end-to-end delivery with Engineering, Design, and Analytics, ensuring enterprise readiness and conversion optimization.
Fundraise Up is a global fundraising platform that makes donating to nonprofits fast, seamless, and accessible. Our platform is trusted by leading nonprofits like UNICEF and the Alzheimer's Association, and we hold a 4.9/5 rating across top software review platforms.
Manage a portfolio of cyber incidents and data breach cases, serving as the primary point of contact for clients and vendors.
Coordinate breach communications and data processing, including data scrubbing and letter production.
Utilize advanced Excel skills to analyze and reconcile complex datasets for notification and fulfillment.
TransUnion is a global information and insights company that makes trust possible by providing a reliable view of consumers. With over 12,000 associates operating in more than 30 countries, we foster a culture of growth, diversity, and collaboration.
Manage platform operations and own reporting for bugs, feature requests, and issue resolution.
Support implementation by structuring data in the Euclid Platform and providing Smartsheet administration.
Support creation and maintenance of SOPs, training materials, and customer-facing documentation.
Euclid accelerates the world's transition to renewable energy by empowering renewable energy teams to accomplish in days what typically takes weeks. They are a mission-driven, remote-first company passionate about solving real problems and building products customers love and trust.
Lead end-to-end software implementation projects from requirements to go-live.
Configure workflows, APIs, and data migrations for legal clients.
Manage project plans, testing, and cross-functional collaboration.
Onit is an AI-powered legal operations platform that streamlines enterprise legal management, matter management, and contract lifecycle processes. The company is a growing team of innovators focused on modernizing legal departments through intelligent automation.
Manage and support major individual giving portfolios and donor strategies behind the scenes.
Draft compelling proposals, concept notes, and donor reports for individual giving opportunities.
Research and identify new major-gift and mid-level prospects from AI-sector liquidity events.
Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. With over 181 million registered learners globally, the organization focuses on improving learning outcomes for students worldwide and values diversity, equity, inclusion, and belonging.
Lead enterprise-wide revenue growth strategies and implement best practices for a portfolio of chapters.
Drive revenue through donor engagement, solicitation preparation, and moves management sessions.
Collaborate with national departments to support training, database management, and fundraising KPIs.
Make-A-Wish is the world's largest wish-granting organization, uniting communities to grant life-changing wishes for eligible children. They strive to create a sense of community and warmly embrace wish families, volunteers, and colleagues.
Own implementations end-to-end, managing clients from Sales handoff through go-live, including project plans and launch readiness.
Manage technical setup including SFTP access, claims file validation, and partner with Engineering on advanced troubleshooting.
Lead client communications and coordinate internal partners to drive successful, on-time implementations.
Pivotal Health is a technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape. We are a collaborative, low-ego startup building AI-driven solutions to simplify reimbursement workflows.
Leads strategy, planning, and execution of a $400,000+ event fundraising portfolio.
Builds and manages relationships with donors, sponsors, volunteers, and community partners.
Develops and executes strategies to grow revenue, participation, and donor pipeline.
The American Cancer Society is dedicated to ending cancer as we know it for everyone. Its employees and 1.3 million volunteers create a diverse culture focused on serving communities.
Use platform expertise to advocate for users and influence product roadmaps.
Work with cross-functional teams to define workflows for new feature launches and drive issue resolution.
Own projects to improve operational processes and present data-driven insights to stakeholders.
Coursera is an online learning platform that partners with universities and organizations to offer courses, degrees, and certificates. The company values internal mobility and growth, with a globally distributed team that emphasizes collaboration and flexibility.
Act as primary point of contact for customer operational and configuration requests.
Support implementations and deployments from initiation through production launch.
Coordinate activities across Customer Success, Data Science, Data Engineering, and Software Engineering teams.
Sigma Software is a software company that develops AI-driven products and solutions for global customers. The company fosters a collaborative international environment and serves clients across various industries.
Manage renewals and upsell opportunities for nonprofit partners across Canada.
Build strong relationships with internal teams to understand partner needs.
Develop and present tailored renewal plans and identify expansion opportunities.
Jobgether is a job matching platform that uses AI to connect candidates with opportunities. The company focuses on efficient, data-driven hiring processes and values transparency and fairness. They partner with companies to streamline recruiting and leverage technology to improve matching outcomes.
Manage the onboarding experience for new customers, conducting online and in-person training.
Troubleshoot customer issues and ensure successful implementation of Flash hardware and software.
Work closely with customers to understand their operational needs and demonstrate value of Flash solutions.
Flash is a company that creates seamless parking experiences and sustainable solutions for smarter cities. They are a team of innovators shaping the future of parking and charging, with a focus on customer success and technology.
Own end-to-end logistics for a portfolio of donor events, from intimate gatherings to large-scale experiences.
Manage vendor relationships, venues, and day-of operations to ensure flawless execution.
Coordinate cross-functional initiatives and support fundraisers by handling operational details.
The Trevor Project is a nonprofit that provides crisis intervention and suicide prevention services to LGBTQ youth. It employs a diverse team and fosters a culture of belonging, equity, and inclusion.
Own the end-to-end onboarding experience for enterprise customers from kickoff through go-live across all locations.
Build implementation project plans, configure POS, lead data migration, and coordinate hardware deployment and training.
Serve as primary customer contact, run status meetings, and partner with internal teams to ensure successful rollouts.
Scotch is building the next-generation operating system for beverage alcohol retailers, combining POS, payments, back office, and e-commerce into one platform. The company is a rapidly scaling startup backed by leading investors, recognized by Forbes, and operating in the $1.6T beverage alcohol market.
Manage day-to-day client operations and requests, serving as a responsive point of contact for routine questions.
Help execute Bridg's client engagement model, including onboarding tasks, status updates, and recurring client touchpoints.
Monitor client usage, prepare reporting and materials, and collaborate cross-functionally to resolve client issues.
PAR Technology is a leader in restaurant technology, providing software and hardware solutions for over 100,000 restaurants in more than 110 countries. Its Bridg division offers an enterprise identity resolution and data platform, with a collaborative 'Better Together' culture.