Lead field-to-factory investigations, coordinating quality issues from initial report through containment, root cause, corrective action, and verified closure.
Translate recurring field trends into improvements in design, manufacturing, supplier controls, installation guidance, training, and documentation.
Develop clear Field Service Bulletins with approved repair steps, safety requirements, acceptance criteria, and closeout evidence.
Custom Mechanical Solutions (CMS) provides commercial HVAC equipment and technical solutions for complex building applications, partnering with contractors, engineers, building owners, and manufacturers throughout the equipment lifecycle. As part of the Meriton family of companies, CMS maintains its specialized expertise while benefiting from the resources of a growing national organization, fostering a culture of quality, care, and progress.
Lead quality program management activities to ensure compliance with state, federal, and NCQA requirements.
Oversee complex quality deliverables including audits, accreditation surveys, and performance reports.
Collaborate with quality leadership and cross-functional teams to monitor performance and drive continuous improvement.
This organization partners with health plans to implement quality improvement programs and ensure compliance with regulatory standards such as NCQA and HEDIS. The culture emphasizes collaboration, regulatory excellence, and continuous improvement, with a remote work environment for professionals based in Michigan.
Lead risk control self-assessments to mitigate operational risks.
Analyze end-to-end processes and root causes to drive improvements.
Partner with cross-functional teams to design scalable control frameworks.
Forward Financing is a financial technology company unlocking capital that fuels small businesses across America. With team members across the U.S., Dominican Republic, and Canada, it is certified as a Great Place To Work.
Lead end-to-end onboarding for commercial sites, ensuring alignment with quality standards.
Coordinate with internal teams to ensure seamless transitions and monitor progress.
Conduct site assessments, provide training, and drive continuous improvement.
Orca Bio is a commercial-stage biotechnology company developing high-precision cell therapies to treat blood cancer and redefine the transplant process. It maintains a start-up culture of camaraderie, passion, and integrity, with a mission to make treatments accessible to all who need them.
Serves as the primary Quality administrator for Veeva QualityOne and supports audits, training, and audit readiness.
Grüns makes comprehensive nutrition gummies from 60 whole-food ingredients, designed to be simple and convenient. The company operates as a fully remote, high-trust team that values ownership, high standards, and wellness.
Own the full post-sale journey for Kivo's customers, driving outcomes, retention, and expansion.
Lead end-to-end implementations of the Kivo platform, from solution design and configuration to validation and go-live support.
Serve as strategic partner and primary account point of contact, managing account health and partnering with Sales on expansion opportunities.
Kivo is a life-sciences SaaS platform specializing in quality management for pharmaceutical, biotech, and medtech organizations. It is a hyper-growth, fast-paced company focused on delivering customer success in regulated environments.
Support end-to-end eQMS implementations for life sciences organizations, coordinating timelines, deliverables, and risks.
Participate in system configuration, data migration, validation documentation, and UAT to ensure regulatory and data integrity compliance.
Collaborate with Quality, IT, Validation, vendors, and client teams across all implementation phases, including go-live and post-implementation support.
The hiring partner company supports end-to-end Quality Management System implementations for life sciences clients. They offer a remote contract-to-hire opportunity with potential for long-term growth.
Evaluate customer interactions across calls, emails, chats, and tickets against quality standards.
Design and deliver onboarding and continuous training modules, plus actionable coaching feedback.
Identify performance trends and build targeted learning interventions to drive operational excellence.
Learning Network is a growing, innovative, and customer-centric educational services company that brings innovative education to thousands of students. The culture prioritizes service, with a supportive community of people who care about customers and colleagues.
Lead enterprise-wide quality strategy and compliance excellence, driving design, implementation, and continuous improvement of the PACE quality program.
Partner cross-functionally with Analytics, Compliance, and Operations to turn complex data into actionable insights and elevate quality.
Oversee Quality Operations teams, regulatory reporting, and corrective action plans to ensure participant safety and readiness.
WelbeHealth serves communities' most vulnerable seniors through PACE programs, focusing on participant-centered care. The company values pioneering spirit and offers a collaborative culture with comprehensive benefits and a commitment to diversity and inclusion.
Own quality performance across all clinical tiers, including call and documentation quality for RNs, providers, and PSS Engagers, plus organization-wide clinical outcomes.
Lead and develop a team of Quality Reviewers, setting standards, conducting calibrations, and coaching to ensure consistent, defensible scoring.
Build and analyze quality dashboards and datasets to identify trends, root causes, and improvement opportunities, presenting findings to executive leadership.
CareTalk Health is a fully remote, nationwide virtual medical practice partnering with Medicare Advantage plans to deliver Annual Wellness Visits and close care gaps. We are a growing, collaborative team focused on making virtual care simple, reliable, and human.
Implement SAP QM solutions based on global harmonization and template approach.
Consult business on Quality Management and related areas like Production and Materials Management.
Manage workshops, training, and support tickets to ensure smooth operations.
Bruker is a leading analytical instrumentation company providing advanced solutions for research and development. With over 11,000 employees worldwide, we foster a culture of innovation and collaboration across more than 90 locations.
Ensure the Enrollment Team delivers high-quality, compassionate interactions with prospective members through call audits and evaluation reviews.
Lead calibration sessions and identify trends, opportunities, and improvements for QA rubrics and processes.
Use data and AI technology to surface insights, optimize quality platforms, and advance strategic quality initiatives.
Thyme Care is a market-leading value-based oncology care enabler that partners with national and regional health plans, providers, and employers to deliver better outcomes and lower costs for people with cancer. They are a tech-native organization with a culture centered on human connection, innovation, and continuous improvement, serving thousands of patients across the country.
Serve as the primary resource for quality assurance initiatives for the Family Heritage Division.
Develop and maintain systems, dashboards, and reports to make quality data actionable.
Monitor key performance indicators and investigate agent misconduct to ensure regulatory compliance.
Globe Life is an insurance company committed to empowering employees and fostering a caring, innovative culture. The company values collaboration, respect, and growth, helping employees make tomorrow better.
Conduct quality audits and validate provider data to ensure accuracy, integrity, and compliance with regulatory standards.
Analyze trends, investigate discrepancies, and recommend corrective actions to strengthen provider network operations.
Collaborate with cross-functional teams to document evidence, support accreditation reviews, and drive continuous improvement.
Alliance Health is a managed care organization that coordinates services for individuals with complex needs in North Carolina. They foster a collaborative, mission-driven culture focused on quality, compliance, and remote work flexibility.
Lead Risk-Based Quality Management (RBQM) activities to ensure clinical trial quality and alignment with study objectives.
Oversee centralized monitoring, including developing Central Monitoring Plans, reviewing KRIs/QTLs, and maintaining dashboards.
Collaborate with global teams and sponsors to identify risks, recommend mitigations, and support inspection readiness.
A global clinical research organization focused on advancing medical innovation and improving patient outcomes through high-quality clinical trials. The company fosters a collaborative, multidisciplinary remote environment with international teams and a strong emphasis on regulatory compliance and data-driven decision-making.
Coordinate and arrange certification and 2nd party audits, overseeing end-to-end processes in compliance with program and ISO 17065 requirements.
Serve as the main contact for clients and external stakeholders, delivering excellent customer service and maintaining up-to-date operational knowledge.
Manage audit scheduling, maintain client records, and support continuous improvement of systems and procedures.
Eurofins Scientific is an international life sciences company providing analytical testing services to make life safer, healthier, and more sustainable. Over 30 years, it has grown to 58,000 staff across 900 laboratories in 54 countries, fostering a decentralized and entrepreneurial network.
Lead a team of 12-16 Incident Coordinators through coaching, goal setting, and performance reviews.
Drive service quality by monitoring calls, completing QA scoring, and providing constructive feedback.
Resolve escalated customer matters and coordinate staffing to maintain smooth operations.
TransUnion is a global information and insights company that helps consumers and businesses transact with confidence through identity protection and data solutions. With over 12,000 associates across 30+ countries, it fosters a friendly, forward-thinking culture that values innovation and inclusion.
Lead and develop a team of QA analysts conducting pre-close and post-close loan reviews.
Oversee quality assurance programs, calibration, and risk identification across the loan origination lifecycle.
Manage workflows, resolve disputes, and translate QA trends into process improvements.
Zippy provides fast, fully online manufactured home loans and insurance to buyers across the United States. It is a remote-first company backed by institutional investors, fostering a collaborative culture focused on affordable housing and financial empowerment.