Act as the primary contact for IT requests via Jira and Slack.
Own identity and access management across core systems.
Own SOC 2 Type II IT controls: evidence collection, audits, and working with external auditors.
PolicyMe is a Canadian digital insurance solution, offering straightforward and affordable financial protection. They operate with a remote-first culture and have sold over $10 billion in insurance coverage since 2018.
Own access provisioning end-to-end: Process and fulfill access requests across our SaaS stack, ensuring accuracy, proper approvals, and complete documentation.
Run the IT help desk: Serve as the primary point of contact for IT support, resolving issues quickly and routing more complex problems with clear context.
Support onboarding and offboarding: Ensure new hires are fully set up on day one and that departing employees are cleanly and securely deprovisioned.
Moxie empowers ambitious aesthetic entrepreneurs to build profitable, independent practices. They've grown from an idea to a global, remote-first team now supporting 700+ practices nationwide, aiming to unlock sustainable success for aesthetic entrepreneurs.
Act as an escalation point for IT Support, resolving complex incidents and requests while ensuring SLOs and OLAs are met
Maintain and administer core SaaS platforms including Okta, Atlassian, Google Workspace, Jamf, and Intune
Execute and improve user lifecycle workflows (onboarding, offboarding, access management)
Typeform is a refreshingly different form builder, helping over 150,000 businesses collect data with engaging forms, surveys, and quizzes. They drive 500 million responses annually and integrate with tools like Slack and Hubspot, valuing individual perspectives within a unified team.
Own day-to-day IT support for employees across time zones.
Administer and improve identity and access workflows in Okta.
Partner with Security, Engineering, and Operations.
LiveKit is revolutionizing the AI landscape by providing the network infrastructure that powers multimodal AI interfaces, enabling seamless audio and visual interactions. Founded in 2021, LiveKit has rapidly grown to support over 3 billion calls annually, 200,000+ developers globally, and industry leaders like OpenAI, Salesforce, Spotify, and Meta.
Resolve hardware, software, access issues across all time zones.
Own and manage Google Workspace, Microsoft 365, and the Atlassian suite.
Responsible for IT onboarding and offboarding, provisioning, SSO, and access control.
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, their platform runs on-premises and in private clouds. They deliver secure messaging, file sharing, workflow automation, and project management. They are a remote-first, open-source company.
Provide technical support for internal users across Mac and PC environments.
Manage and troubleshoot MDM systems and device configurations.
Support the engineering team in identifying and resolving software-related user issues.
Software Mind is a team of engineers focused on ramping up top-notch company projects, aiming to always be one step ahead. They are a multicultural company in constant growth with an excellent work environment.
You'll own the administration of our Identity Provider (JumpCloud), oversee Single Sign-On (SSO) and access governance, and manage the full employee IT lifecycle.
You'll handle backend management of essential internal tools such as the Atlassian Suite (Jira, Confluence), Slack, and Notion.
You'll implement and maintain device policies across Windows and macOS endpoints using JumpCloud, handle software deployment, and support security initiatives.
Finom is a European tech startup headquartered in Amsterdam that aims to revolutionize financial services for entrepreneurs. They have 346M total funding and foster innovation in an inspiring environment where bold ideas thrive.
Manage user accounts, access rights, and permissions across Google Workspace, Slack, Atlassian/Jira, NetSuite, HubSpot, and other SaaS tools
Own IT onboarding and offboarding end-to-end: account setup, access provisioning, device preparation, and account deactivation/wipe for leavers
Provide responsive first-line IT support to employees across diverse time zones - troubleshoot hardware, software, and SaaS issues efficiently
Remote People builds the infrastructure to power borderless teams by handling global payroll, benefits, taxes, and compliance. Their technology enables businesses to hire anyone anywhere compliantly at the push of a button and they are committed to building a global, diverse team.
Own and resolve complex IT Infrastructure incidents, acting as an escalation point for IT Support.
Administer and improve core internal platforms including Okta, Atlassian, Google Workspace and others.
Design and implement automations for onboarding, offboarding, access and device management.
Typeform is a form builder that helps over 150,000 businesses collect data with forms, surveys, and quizzes. They foster strong bonds grounded in respect, transparency, and trust and move as one team, empowering our collective efforts by valuing each individual’s unique perspective.
Serve as first line support for internal IT issues.
Provision and configure laptops, peripherals, and mobile devices.
Track software licenses and subscriptions to ensure accurate counts and compliance.
Red Cell Partners is an incubation firm building and investing in rapidly scalable technology-led companies that are bringing revolutionary advancements to market in healthcare, cyber, and national security. United by a shared sense of duty, they are developing powerful tools and solutions to address our Nation’s most pressing problems.
Serve as first line support for internal IT issues, troubleshooting hardware, software, access, and connectivity problems.
Provision and configure laptops, peripherals, and mobile devices, install software, and manage user access.
Track software licenses and IT assets, assist with procurement, and coordinate with vendors while following security policies.
DEFCON AI is an insights company that leverages artificial intelligence, mathematical optimization, data analytics, and software engineering for resilient optimization of complex systems. In today’s dynamically changing world, DEFCON AI’s technology aligns outcomes with operational goals, better decision making, and empowers customers to anticipate assess, and mitigate the impacts of disruptions.
Serve as the initial point of contact for hardware, software, and access requests.
Build and maintain automations and AI workflows to streamline provisioning and operational work.
Execute end-to-end onboarding and offboarding workflows in partnership with the People team.
Underdog aims to make sports more fun by building the best products for sports fans. They are a fast-growing sports company valued at $1.3B with a culture that values high performance and dedication.
Healios aims to bring exceptional healthcare to anyone, anytime, anywhere, digitizing clinical pathways for children, adults, and families to receive seamless clinical services from home. They strive to be the leading provider of neurodevelopmental and associated mental health services, embracing diversity and offering unparalleled flexibility for its employees.
Own end-to-end employee onboarding: device provisioning, configuration, and day-one readiness
Manage global IT inventory across regions: ensuring accurate tracking of all assets
Oversee device lifecycle: procurement, distribution, refresh, and decommissioning
We are a fast-growing company looking for an experienced and proactive IT Administrator to join our Security & IT team. If you’re excited to solve complex challenges and make a meaningful impact, we’d love to hear from you!
Own and resolve customer issues end-to-end, from initial report to final fix, whether a quick solution or a major technical project.
Advocate for and implement IT best practices to establish a secure and highly productive workforce worldwide.
Manage projects across device management, identity management, hardware logistics, and user lifecycle to automate processes and minimize manual touchpoints.
Ashby helps companies streamline their hiring process with modern software. They have grown from 250 to 320 employees and cultivate a culture of world-class support and automated technology solutions.
Resolve IT support requests from distributed team members quickly, clearly, and empathetically.
Proactively identify processes that can be automated and implement those solutions yourself or in collaboration with the platform team.
Own the full employee lifecycle from an IT perspective, including provisioning, access management, and offboarding.
saas.group is a company that turbocharges promising B2B SaaS ventures, unlocking their full potential by acquiring small software treasures and polishing them into industry stars. They have a dynamic, fully remote team of nearly 380+ colleagues spanning 50+ countries.
Scale our tools (endpoint, identity, and infrastructure).
Improve our users' experience by applying your deep understanding of cloud-first IT.
Deliver solutions & suggest tools that integrate with our existing tech stack to help us meet the demands of the business.
Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It is trusted by 84 of the Fortune 100 and supported by the world’s largest graph community.
Provide high-quality technical support and resolve IT requests within reasonable timeframes.
Manage access and licenses (creation, modification, and removal of user accounts and SaaS access).
Identify and implement improvements to IT processes and user experience leveraging automation and AI tools.
Workleap is a Montreal-based tech company with a mission to simplify work since 2006. They build products that tackle HR and IT challenges, including the AI-powered Workleap Platform and ShareGate, a Microsoft 365 migration and governance solution. More than 20,000 companies use Workleap products.
Own and deliver a seamless global IT onboarding experience including leading IT orientation and ensuring timely equipment provisioning for all new hires
Manage global equipment logistics end-to-end, including vendor coordination (e.g., Firstbase), asset tracking, shipping, and recovery across regions
Administer and support core IT systems including Google Workspace, Okta, Slack, MDM tools (Intune/Iru), and ITSM platforms (Jira Service Management)
Brightwheel is the largest, fastest-growing, and most loved platform in early education. They are trusted by millions of educators and families every day and backed by top investors.