Answer inbound patient calls and manage appointment scheduling, rescheduling, and cancellations.
Register patients, update demographics, and maintain accurate records in EMR/EHR systems.
Verify insurance eligibility, handle patient communications, and follow HIPAA guidelines.
SnappyCX provides remote staffing solutions, connecting U.S. healthcare clients with experienced professionals in the Philippines. They focus on building a supportive remote work culture for their team.
Answer patient calls and manage bookings, changes, and cancellations in Jane in real time.
Bring warmth and professionalism to every call, resolving questions on the first call when possible.
Partner with Virtual Assistants to keep schedules accurate and protect patient privacy per PIPEDA and HIPAA.
We build products and tools that thousands of clinics rely on daily to run their businesses and care for patients. We're a founder-led, high-growth SaaS company of 800+ people working remotely across Canada, the US, and the UK.
Act as the first point of contact for inbound calls, meeting service level targets and escalating clinical red flags per protocol.
Own direct referrals end to end, completing intake and documentation before handing off to the outreach team.
Work Monday-Friday 8:30-5pm EST with occasional evenings/weekends; bilingual English/Spanish required.
Vynca provides comprehensive care for individuals with complex needs, with a mission to deliver more quality days at home. It is a close-knit, mission-driven team guided by values of Excellence, Compassion, Curiosity, and Integrity.
Conduct outbound calls to Medicare leads and schedule appointments with licensed insurance representatives.
Communicate with seniors in a patient, empathetic manner while documenting questions and concerns.
Maintain accurate lead records in Excel and provide daily reports to support outreach operations.
They are a U.S.-based health insurance agency that connects Medicare clients with licensed representatives through outbound appointment setting. They work with a remote team, emphasizing empathy, organization, and ongoing professional development.
Serve as the first point of contact for patients, managing incoming calls with professionalism and compassion.
Conduct phone-based assessments to gather medical history, symptoms, and urgency of patient concerns.
Guide patients to the appropriate level of care and relay messages between patients and healthcare teams.
Curana Health is a national leader in value-based care for senior living communities and skilled nursing facilities. Founded in 2021, it serves 200,000+ seniors in 1,500+ communities across 32 states with over 1,000 clinicians.
Provide warm client interactions, manage phone triage, and schedule/reschedule appointments.
Collect insurance information, verify benefits, and manage copays and payment balances.
Answer client questions and stay organized in a fast-paced, collaborative environment.
Diana Health is a network of modern women's health practices partnering with hospitals to reimagine maternity and women's healthcare. Our interdisciplinary team shares a commitment to transform women's health and fosters a collaborative, growth-oriented culture.
Take inbound calls from patients, providers, and members, handling everything from routine questions to emergent situations.
Support members with insurance needs, including changing primary care physicians, locating urgent care clinics, and getting prescription authorizations.
Provide 24/7 Triage Support and assign priority for a Registered Nurse to deliver health advice.
Carenet Health pioneers advancements across the healthcare consumer journey, interacting with 1 in 3 Americans daily to deliver positive healthcare experiences and improve outcomes. For over 30 years, the company has combined clinical expertise with data-driven technology, fostering a collaborative and innovative culture that empowers growth through trust, opportunity, and accountability.
Conduct patient screening calls and serve as the first point of contact for mental health and brain health services.
Coordinate care by scheduling appointments, navigating insurance coverage, and documenting interactions in EHR.
Collaborate with clinicians and care teams to support treatment planning, discharge, and patient follow-up.
Salma Health is transforming mental and neurological brain healthcare into a comprehensive, end-to-end system. We are a dedicated team working in a fast-paced, evolving clinical setting to deliver coordinated, compassionate care.
Serve as the first point of contact, greeting patients and handling inbound calls.
Verify insurance, update demographics, and register patients in EMR (EPIC).
Document patient concerns, triage messages, and escalate emergent issues promptly.
U.S. Urology Partners provides urology and specialty services, including surgery and cancer treatment. It has over 50 offices across the East Coast and Midwest, with values of compassion, collaboration, respect, and accountability.
Conduct high-volume outbound telephonic outreach to members post-discharge and coordinate follow-up care.
Complete timely documentation and scheduling across required systems while supporting referrals and authorizations.
Partner with clinical staff to manage member alerts and escalate changes in condition as needed.
Alignment Health is an innovative healthcare company focused on serving seniors and the chronically ill. They are a fast-growing, mission-driven team of passionate and caring people united to transform the lives of seniors.
Answer calls, emails, and website inquiries, log leads, and book assessments.
Build and update caregiver schedules, fill call-offs, and confirm visits.
Track onboarding paperwork, support billing/payroll prep, and handle admin tasks.
GoFasti is a Talent-as-a-Service company that connects world-class developers and designers from Latin America with top companies globally. They focus on making remote work remarkable and emphasize top talent from the region.
Conduct outbound and inbound outreach calls when automated workflows fail, assisting patients with onboarding and clinical metric collection.
Manage high-volume inbound queues, process webform exceptions, and execute clinical triage handoffs to RNs and Pharmacists.
Accurately document patient interactions, track engagement metrics, and collaborate cross-functionally to refine operations.
Aledade is a public benefit corporation that empowers independent primary care practices to thrive in value-based care. Founded in 2014, it has grown to become the largest network of independent primary care in the country, with a collaborative, inclusive, and remote-first culture.
Triage incoming phone calls from members and pharmacies with professional etiquette.
Identify, document, and escalate member and pharmacy concerns to appropriate teams.
Ensure first-call resolution and exceptional customer care with genuine compassion.
Judi Health is a health technology company providing benefit administration solutions to employers, unions, health plans, and government entities. We are an intelligence platform powering benefits plans for millions of Americans, delivering the healthcare we all deserve.
Make 50+ outbound calls per day to prospective patients and caregivers to introduce Daymark's services.
Guide patients through the enrollment process, surfacing goals and concerns to tailor support.
Respond to inbound communications, triage requests, and ensure patients are connected to the right team members.
Daymark Health is a value-based oncology company redefining the cancer care experience through a personalized platform and hybrid care model. The startup is led by pioneers in oncology and backed by major investors, with a mission-driven culture focused on transforming patient outcomes.
Manage caregiver documentation and coordinate required training for a U.S. healthcare staffing agency.
Collect certifications, forms, and training records, and keep online caregiver profiles accurate.
Schedule training and follow up with caregivers to confirm attendance and completion of paperwork.
My Hero VA connects skilled virtual assistants with businesses needing remote support. Their client is a U.S. healthcare staffing agency, and they value organized, detail-oriented professionals who can work independently.
Communicate with patients regarding appointments, treatment plans, and follow-ups.
Coordinate patient care between providers, specialists, and insurance companies.
Maintain accurate and confidential patient records in EHR/EMR systems.
SnappyCX provides remote clinical care coordination and administrative support to U.S.-based healthcare practices. The company values independence and professionalism, with a small, distributed team focused on HIPAA compliance and patient-centered care.
Serve as the eClinicalWorks expert, migrating scheduling workflows and managing patient records with HIPAA compliance.
Deliver concierge patient coordination via phone, text, and email, guiding new patients through onboarding.
Handle practice operations including cash-pay billing, appointment logs, and administrative support.
Assist World is a remote-first staffing firm that matches virtual assistants with clients across various industries. The company offers a supportive, tracker-free work environment with incentives like birthday and testimonial bonuses.
Conduct outbound and inbound calls to schedule in-home annual and comprehensive wellness visits.
Manage confirmation calls, rescheduling, and cancellations to support patient engagement.
Introduce patients to WellBe services, answer questions, and overcome objections to participation.
WellBe is a physician-led, advanced practice clinician driven geriatric care team focused on providing in-home care for frail, elderly Medicare Advantage patients. The company delivers concierge-level medical care and social support across the entire care continuum.
Handle inbound calls, chats, emails, and faxes from healthcare providers, resolving questions on authorizations, claims, and provider services.
Document each interaction, research issues, and ensure accurate, timely follow-up with providers.
Guide providers through processes like checking authorization status, submitting claims, and navigating the provider portal.
Curana Health is a national leader in value-based care, offering senior living and skilled nursing facilities solutions such as on-site primary care, ACOs, and Medicare Advantage plans. Founded in 2021, it serves 200,000+ seniors in 1,500+ communities across 32 states with 1,000+ clinicians.
Make outbound and inbound calls to Medicare patients, explaining how our care works and booking their first doctor visit.
Meet a daily target of 15 activations, documenting every conversation in our platform and flagging urgent needs.
Work remotely 20–40 hours per week, Monday–Friday, with consistent blocks between 9 a.m. and 7 p.m. ET.
Mira Mace helps Medicare patients navigate the healthcare system with clarity and confidence, pairing people-centered navigation with technology. We are a venture-backed startup where advocates cut through insurance denials, medication costs, and paperwork so patients get the care they need without fighting alone.