Source Job

Own the implementation, configuration, and ongoing optimization of Gainsight. Design and manage customer engagement programs, including in-app journeys, email campaigns, and lifecycle workflows. Train and enable CS and Operations teams on using Gainsight effectively.

Hazel Health & Little Otter have joined forces to deliver comprehensive services to the children and families we serve.

• Assist with client onboarding process and perform demos.
• Maintain and improve relationships with existing clients.
• Identify accounts where the tool is underutilized .

Automatiq is the leading all-in-one software platform in the live event ticketing world, serving resellers of all sizes.

• Contribute and maintain a showcase of ITAM solutions created on the ServiceNow platform.
• Create and own programs that enable Solution Consultants to demonstrate the value of IT Asset Management on the ServiceNow platform.
• Assist the sales personnel in the qualification of customer needs and performing pre demo needs analysis.

At ServiceNow, our technology makes the world work for everyone, and our people make it possible.

Establish trusted relationships with Deal Desk team members, Commercial Legal, Billing Operations, Commercial Finance, and Sales to ensure deal momentum. Utilize spreadsheets for in-depth data analysis to support deal structuring & pricing decisions for strategic customers. Provide end-to-end support for AEs, including CPQ quote building, pricing and order form approvals assistance, OF creation, Docusign execution and opportunity closure.

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

• Translate complex business needs into actionable user stories within ServiceNow.
• Collaborate with solution architects to ensure alignment with business objectives.
• Act as a primary point of contact for business stakeholders.

TELUS Digital delivers transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture as the digital division of TELUS.

• Be the process expert for HR, Workplace/Facility and/or Legal departments using ServiceNow products and ServiceNow best practices focused on configuration vs. customization, to drive business outcomes
• Driving HR, Workplace/Facility and/or Legal-specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders
• Lead customers in their efforts to take advantage of the ServiceNow Solution’s standard capabilities in their efforts to improve their processes

ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

• Manage call volume, daily attendance, and program break schedules.
• Assist in creating metrics and targets to meet service level expectations.
• Analyze and improve processes and results in collaboration with the leadership team.

Sezzle is a cutting-edge fintech company dedicated to financially empowering the next generation through a payment platform that offers interest-free installment plans.

• Uncover growth & monetization opportunities using quantitative data and insights.
• Evaluate product experiences to identify friction points and adoption opportunities.
• Partner with product, design, research, marketing, and executive leadership to refine pricing strategies and improve product experiences.

ClickUp is the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI.

Manage renewals of SaaS based products for LinkedIn Talent solutions. Prepare & deliver key customer moments and meetings across multiple levels in the organisation. Drive Customer growth by proactively identifying opportunities to deliver greater customer value and showcase ROI.

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce.

• Learn and enhance vertical domain knowledge.
• Collaborate with internal stakeholders for innovative solutions.
• Advocate for customer needs throughout the product lifecycle.

Model N is a leader in revenue optimization and compliance for pharmaceutical, medtech, and high-tech innovators. They have helped over 150 customers in 120 countries maximize revenue through cloud software and data insights.

The Portfolio Analyst supports the creation and enhancement of a portfolio of Impact Accelerators. Execute the enhancement and maintenance process of Accelerator content based on customer feedback. Support the partnership with and enablement of global Accelerator Consultants and Impact Squad members.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

Collaborate with senior stakeholders to align on strategic goals, document requirements, and lead more complex implementations. Analyze current processes and workflows to identify improvement areas, define measures to evaluate improvement using the ServiceNow platform, and share insights with product teams. Coach and mentor junior team members on solutioning, building expertise, and project challenges as they arise.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Develop and execute comprehensive partner operations strategies aligned with large, complex deal cycles and overall AMS GTM objectives.
• Oversee AMS partner operational initiatives, including process improvement, workflow optimization, and enablement of internal and partner teams for scalable growth and productivity.
• Leverage analytics and KPIs to monitor AMS partner and channel performance, deal velocity, and business impact, providing actionable insights for decision-making.

ServiceNow provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their intelligent cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

The role is to act as an advocate for our customers. Oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products. Ensure that customers obtain the maximum value from their ServiceNow investment and use their licenses.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Help manage top tier, Fortune 100 client relationships, and account expansion strategies.
• Execute on engagement and delivery strategies for online and in-person training and assessment programs.
• Build and present client-facing delivery reports, including qualitative and quantitative data on student learning, sentiment, and engagement.

Since 2011, General Assembly has transformed tens of thousands of careers through pioneering, experiential education in today’s most in-demand skills.

Collaborate with Sales, Pre-sales, Marketing, and Engineering teams to align business needs with innovative GTM system solutions, fostering data-driven decision-making. Manage end-to-end project lifecycles for AI Initiatives, from concept and BRD creation to successful implementation and stakeholder alignment. Perform in-depth data analysis to identify trends and opportunities across GTM systems and develop and present compelling reports and dashboards.

Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure.

Analyze core metrics to identify risks and opportunities. Own the creation and maintenance of executive-level dashboards. Provide data-driven insights to support annual and quarterly GTM initiatives.

WorkWave provides creative, innovative best-in-class solutions that directly contribute to the success of our customers.

• Lead the Customer Success team, providing mentorship and professional development.
• Design and deliver onboarding programs and training sessions for smooth product adoption.
• Serve as the primary liaison for key accounts, providing strategic guidance.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

Analyze customer requirements and promote the highest value application of ExtraHop in our customer's business environment. Secure contract renewals and identify growth opportunities by assisting customers in driving successful outcomes with ExtraHop products and services. Engage ExtraHop end-users to provide targeted assistance and enablement.

ExtraHop is reinventing Network Detection and Response (NDR) to help enterprises and organziations stay ahead of emerging threats.

• Calculate sales commissions for sales professionals across various countries and sales verticals.
• Collaborate with the sales team and address their commission-related questions.
• Maintain and update documentation for commission processes, ensuring clarity and compliance.

Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market.