Own the customer proof engine end to end, from story sourcing through legal approval to publication.
Drive Customer Advisory Boards and post-sale on-site programs that turn customers into advocates.
Deploy proof into demand and measure behavior change within strategic accounts.
Jasper is a marketing agents platform that helps enterprises orchestrate AI agents to execute marketing work at scale. Founded in 2021, Jasper has team members across the U.S., Australia, and France, and is trusted by hundreds of enterprises including nearly 20% of the Fortune 500.
Build a customer advocacy engine from the ground up, including advisory boards and reference programs.
Establish a predictable cadence for case studies, testimonials, and video content.
Drive go-to-market growth by bringing customer proof points into sales and marketing.
They are a healthcare AI company focused on turning customer outcomes into growth. The culture is high-growth and startup-oriented, with an emphasis on customer advocacy and regulated industry experience.
Build a customer advocacy and community function from the ground up.
Turn customer outcomes into stories, references, and relationships.
Support growth across the business by integrating customer proof points into marketing and sales.
A Series B healthcare AI company leveraging artificial intelligence to improve healthcare outcomes. As a high-growth startup, it emphasizes customer outcomes, innovation, and building relationships with executive-level customers.
Own the APJ customer story, reference, and proof library to support pipeline and revenue goals.
Build and nurture trusted relationships with customer advocates, turning their successes into compelling narratives.
Partner with sales, marketing, and global teams to align advocacy initiatives with regional and global priorities.
GitLab is the intelligent orchestration platform for DevSecOps, helping organizations increase developer productivity and accelerate digital transformation. With more than 50 million registered users and over half of the Fortune 100 as customers, GitLab fosters a high-performance culture driven by values and AI adoption.
Own the end-to-end creation of customer case studies and success stories, from identifying stories to publishing finished assets.
Build genuine relationships with customers, conducting interviews and representing their voice accurately.
Collaborate cross-functionally with product marketing, sales, and advocacy teams to align stories with business priorities.
Seismic is a software company that provides a customer story orchestration platform to help businesses create and manage customer success stories. The company focuses on using AI tools to accelerate content creation while maintaining quality, and emphasizes collaboration and innovation.
Lead and grow the Source CS team, building a culture of experimentation and shared learning.
Manage strategic Source accounts, driving retention and expansion through renewals, forecasting, and account health.
Turn Source use cases into results by leading discovery workshops, pilots, and agent building.
Webflow is the agentic web marketing platform that helps organizations build, manage, and optimize high-performing web experiences. The company values grit, speed, and craft, fostering a culture of innovation and customer trust.
Draft executive briefing packs, partner narratives, and board-ready slides for senior audiences.
Own deck development and maintain reusable asset libraries under GPC brand standards.
Run the operating cadence for the Office of GPC, coordinating cross-functional workstreams.
ServiceNow is the AI control tower for business reinvention, connecting any AI, data, and workflow to help organizations work smarter. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent are unstoppable together.
Lead a technical support team of senior engineers, ensuring resolution of complex Zscaler product issues.
Manage case and account-level escalations with stakeholders to address customer concerns.
Drive support process improvements and training programs that result in operational efficiency.
Zscaler accelerates digital transformation with its Zero Trust Exchange platform, protecting customers from cyberattacks and data loss by securely connecting users, devices, and applications. The company has a global, customer-focused culture and is building an AI-native enterprise to solve security challenges.
Own the global content strategy and editorial roadmap across all buyer journeys, markets, and channels.
Operationalise the refreshed brand system, tone of voice, and narrative across every marketing touchpoint.
Build content operations, measure performance, and drive customer advocacy and sales enablement.
We are a global market research company combining an AI-powered insights platform with expert consultancy to make the world more fact-based. We are a remote-first team of 260+ employees across 13 countries, serving 2600+ clients and delivering research from over 190 markets.
Build a customer advocacy and community function from the ground up, including a Customer Advisory Board.
Create a customer reference program and produce case studies, testimonials, and video content.
Integrate customer proof points into sales and marketing efforts and track program impact.
This healthcare AI company leverages artificial intelligence to improve patient outcomes. It is a high-growth company with a focus on customer success and innovation.
Own a portfolio of top enterprise accounts, driving value, adoption, and renewal.
Build executive relationships and lead business reviews that tie Netomi's AI platform to outcomes.
Own renewals, forecast accuracy, and expansion discovery with Account Management.
Netomi is the leading agentic AI platform for enterprise customer experience, working with global brands like Delta Airlines and MetLife. Backed by WndrCo, Y Combinator, and Index Ventures, it helps enterprises drive efficiency and deliver higher quality customer experiences.
Lead strategic, cross-functional programs that strengthen customer engagement across Voice of Customer, content, and advocacy.
Structure complex priorities, improve planning and execution, and connect customer feedback to product and experience decisions.
Partner with CX, GTM, Product, Engineering, and RevOps to deliver shared outcomes and drive adoption, retention, and advocacy.
1Password provides enterprise password management and Unified Access Management to secure identities and devices. With over 180,000 businesses and $400M ARR, they are a Forbes Cloud 100 company with a collaborative, human-centric culture.
Partner with team leaders to audit and redesign internal knowledge sources across Notion, Slack, Google Drive, and GitHub.
Build AI automations that keep content current by assigning ownership, flagging outdated info, and triggering reviews.
Own the information flow for onboarding and internal communication, including All Hands and the newsletter.
Apify operates the largest marketplace of tools for AI, offering thousands of web automation Actors for real-time data, lead generation, and app integration. The company emphasizes autonomy, flexible work, and a playful office culture with team events, learning opportunities, and perks like free lunches and unlimited AI access.
Lead a global team of 100+ across the US, India, UK, Mexico & Brazil to transform customer interactions into a data-driven engine for retention and growth.
Drive AI-first operational models, automating workflows and personalizing customer engagement at scale.
Own Net Retention Rate, NPS, and CSAT metrics while bridging customer insights with product roadmaps.
JumpCloud is an AI-powered unified IT management platform that secures the modern workforce through identity, device, and access management. The company has teams in 15+ countries and a remote-first culture that values connection and innovative thinking.
Build and operate a 1:many, lifecycle-driven Success-at-Scale program to help customers capture full value from Ketch products.
Use behavior and usage signals to trigger playbooks, business reviews, and email journeys that reduce churn risk and drive expansion.
Act as the primary contact for escalations, run health checks and trainings, and deliver one-to-many content like webinars.
Ketch provides a data permissioning platform that helps brands responsibly collect, control, and activate compliant data across their enterprise. We're a 65-person, Series B company backed by top-tier investors, with a passionate and close-knit team.
Own content end-to-end across the funnel, from brief and production to publishing and optimization.
Partner with Product Marketing, Design, Sales, and Customer Success to deliver launch and GTM content.
Optimize content using SEO, analytics, and AI writing tools to keep messaging consistent and conversion-focused.
airSlate is a global SaaS technology company developing no-code workflow automation, electronic signature, and document management solutions. With over one million customers and teammates in more than 20 countries, it fosters a culture of growth, innovation, and flexible work.
Own success and health for a portfolio of Automotive customers, driving adoption and mitigating churn.
Partner with customers to maximize value, identify upsell and cross-sell opportunities, and secure renewals.
Act as a trusted advisor and customer advocate, conducting check-ins and solving challenges proactively.
Podium brings AI Employees to local businesses to turn every conversation into revenue. Trusted by 60,000+ businesses, Podium has crossed $100M in AI Agent ARR and deploys 10,000 AI employees, with a culture focused on growth and high standards.
Develop AI-powered content infrastructure and enablement programs for GTM teams.
Design and deploy customized AI skills and agentic workflows to deliver just-in-time sales enablement.
Architect prompt frameworks, optimize taxonomy, and manage the content calendar for AI-driven search and insights.
Wiz enables teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context. As one of the fastest-growing startups trusted by over 65% of the Fortune 100, we're now powered by Google and value world-class talent and creativity.
Lead and develop a team of Developer Advocates, setting expectations, coaching performance, and fostering an inclusive culture.
Own strategy, goals, and roadmap for Community Advocacy, including Ambassador, Champion, and User Group programs.
Build systems for customer engineers to contribute technical content, speak at conferences, and share authentic stories.
Datadog is a leading observability and security platform for the AI era, providing unified visibility across the technology stack to manage complexity at scale. It is a global, publicly traded company with thousands of employees and an inclusive culture focused on professional development, community, and innovation.
Define operational strategy and workflows for emerging and non-programmatic channels, partnering with cross-functional teams.
Drive AI-powered innovation by building automation models and eliminating manual friction in daily operations.
Own inventory content and documentation, ensuring accuracy and accessibility for both human and AI systems.
StackAdapt is a leading adtech company with an AI-powered marketing platform that empowers marketers to reach and convert audiences with precision. It has a diverse and inclusive team of collaborative individuals, recognized as a top workplace with awards for culture and innovation.