Lead, coach, and mentor the Global Payroll Implementation team — fostering a culture of trust, accountability, and excellence.
Standardise and continuously improve global payroll implementation processes, tools, and documentation.
Serve as the primary point of contact for key internal stakeholders, ensuring visibility into implementation progress, risks, and performance metrics.
Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. They make it possible for businesses of all sizes to recruit, pay, and manage international teams and encourage every member of the Remote team to bring their talents, experiences and culture to the table to help them build the best-in-class HR platform.
Serve as the technical expert in optimizing and leveraging ServiceNow best practices.
Support the engagements efforts such as specific process definition, re-engineering and gap analysis.
Lead technical aspects of project delivery and solution delivery for engagements.
ServiceNow provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Responsible for building, scaling, and continuously improving the systems, processes, and programs that support the employee lifecycle.
Blend operational excellence with a strong employee experience mindset, ensuring our people processes are compliant, efficient, human-centered, and aligned with company values.
Act as a data-driven problem solver who believes seamless operations are the foundation of a high-trust culture.
Redwood Software empowers customers with lights-out automation for their mission-critical business processes. They are a SaaS-based composable automation platform specifically built for ERP with a global team of automation experts and customer success engineers.
Plan, organize, and track project milestones across product, tech, business, and operational teams.
Assist in gathering and summarizing quantitative and qualitative data to inform project and operational decisions.
Collaborate with local customer support and operational teams to understand workflows, constraints, and country-specific realities.
Docplanner Group aims to help people live longer, healthier lives as the world’s largest healthcare platform, connecting millions of patients with doctors across multiple countries. With over 3,000 employees, they maintain a fast, flexible, and hands-on culture, backed by leading VC funds and focused on profitability and IPO preparation.
Manage and continuously improve customer support processes, ensuring clarity and adherence to governance standards.
Coordinate improvements to incident and change management processes, including communication and lessons learned.
Monitor and analyze support performance metrics, identifying trends, risks, and improvement opportunities.
Pismo provides a comprehensive processing platform for banking, card issuing and financial market infrastructure. Pismo's 500+ employees are located in more than 10 countries around the world and helps customers innovate and build the next generation of banking and payment solutions.
Liaise with Business, Scrum teams and Technical Stakeholders
Manage project activities through all life cycles to ensure the best quality product is delivered
Proactively provides consistent, concise, relevant, reliable and timely information
BRMi is a company that provides IT services, likely to large financial enterprises. They value diversity and commitment at all levels and encourage all individuals to apply, regardless of personal characteristics.
Create and drive execution of detailed projects, working in collaboration with customer stakeholders
Own communication with clients regularly to provide recommendations and manage expectations
Directly communicate with VP+ level executive stakeholders at customer accounts
Atlassian is a software company motivated by a common goal: to unleash the potential of every team. Their software products help teams all over the planet and are designed for all types of work.
Identify constraints and facilitate quick improvements.
Lead process improvement projects to enhance efficiency and scalability, using Experian's AI capabilities to improve renewal outcomes.
Experian is a global data and technology company that powers opportunities for people and businesses around the world. They have a team of 23,300 people across 32 countries and are committed to creating an environment where everyone feels they belong and can excel.
Help design and implement lean, responsive processes to support strategic planning, decision-making, and project execution.
Develop executive-level briefings and strategy materials while managing multiple concurrent tasks in a fast-paced, high-visibility environment.
Track and manage projects, develop briefings and written materials, generate strategic recommendations to solve operational challenges, facilitate working sessions with a broad range of stakeholders, and provide administrative and programmatic support.
Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. The company, based in Alexandria, Virginia, has over 300 employees nationwide and specializes in applying technology, creativity and human-centered services to optimize mission delivery.
Own end-to-end implementation programs spanning multiple teams, clients, and concurrent workstreams.
Manage multiple concurrent, interdependent programs with competing priorities, balancing delivery speed and quality.
Act as central program manager for Data Engineering Integrations team, manage processes to drive execution.
SmarterDx builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, its platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial.
Build and maintain strategic automations and standardized processes that support cross-functional teams.
Collaborate with cross-functional teams to drive initiatives that enhance revenue generation.
Provide strategic insights, actionable recommendations, and performance reporting to leadership.
ElevenLabs is a research and product company defining the frontier of audio AI, with millions of users leveraging our technology. They have raised a $180 million Series C round valuing the company at $3.3 billion which doubled to $6.6 billion as they surpassed $200 million ARR in under three years.
Own and manage multiple call center projects across 8 international markets.
Drive the transition from local call center management to a global, standardized operating model.
Ensure delivery against agreed outcomes, timelines, and quality standards.
Docplanner Group aims to help people live longer, healthier lives. They connect 24 million patients with 280k doctors across 13 countries, offering marketplaces, SaaS, and AI tools that simplify daily tasks and help healthcare providers work efficiently.
Be the process expert for Finance, Supply Chain, Source-to-Pay, Legal Operations, and/or Contracting departments.
Drive Finance, Supply Chain, Source-to-Pay, Legal, and/or Contracting-specific process definition.
Lead customers in their efforts to take advantage of the ServiceNow Solution’s standard capabilities.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Support the planning and execution of programs, ensuring alignment to goals and timelines.
Collaborate with Product and Engineering to define scope, dependencies, and timelines.
Maintain program documentation, facilitate team meetings, and support risk tracking.
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation for large enterprises. They are a values-driven organization with a culture of relentless performance, operating in over 25 countries with nearly 1000 professionals and an annual growth rate exceeding 25%.
Provide guidance to staff to ensure timely, high quality delivery of projects.
Be the focal point for delivery questions or concerns from stakeholders or customers.
Ensure adherence to the Global Services Delivery Framework and operational excellence.
ServiceNow began in San Diego, California in 2004. Today, it stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes.
Document processes to ingest contact and company data from all sources.
Recommend simplification of processes and workflows for efficient scaling.
Translate complex challenges into practical solutions, breaking large projects into phases that deliver incremental value.
QIMA helps clients make products consumers can trust by developing compliance solutions for testing, inspection and certification (TIC) that enable supply chain agility, sustainability and product innovation. They have 6,000+ dedicated Qimates worldwide and are known for their culture of relentless client care and commitment to intuitive solutions.
Support global payroll-impacting projects and drive change management.
Lead payroll testing activities for system implementations and upgrades.
Perform comprehensive reconciliations of payroll and accounting records.
GitLab is an open-core software company that develops an AI-powered DevSecOps Platform, used by many organizations. Our high-performance culture is driven by our values and knowledge exchange, enabling our team members to reach their full potential.
Work within program management office to oversee multiple stakeholders and project schedule interdependencies
Effectively communicate with the geographically dispersed project team that includes subcontractors, subject matter experts, and client personnel
Work semi-autonomously with project stakeholders to resolve complex project scheduling issues
LMI is a digital solutions provider dedicated to accelerating government impact with innovation and speed. They invest in technology and prototypes, bringing commercial-grade platforms and mission-ready AI to federal agencies. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors, enhancing outcomes for the government and driving lasting value.
Lead and grow a global CX team by recruiting, coaching, and developing high-performing agents and leads.
Optimize Zendesk workflows, macros, automations, triggers, and dashboards to ensure efficiency and consistent experiences.
Collaborate with Product, Operations, and Engineering to turn insights into product and operational improvements.
Firstbase, part of AppDirect, provides the infrastructure that makes remote and hybrid work possible. They offer businesses the ability to instantly support remote workers with the physical goods they need and give workers the ability to pick and choose what they need. They power millions of subscriptions worldwide for organizations with a values-driven culture.
Respond to customer, partner, and internal sales team requests related to training services.
Develop and improve processes for the smooth implementation of training programmes.
Solve logistical and training class delivery issues with minimum impact to participants.
ServiceNow began in San Diego, California, in 2004 and has become a global market leader. They bring innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®, connecting people, systems, and processes to empower organizations.