Manage K–12 device repair orders with accuracy and attention to detail, coordinating closely with internal operations and technicians to ensure timely and efficient service delivery.
Maintain consistent communication with school administrators, IT directors, and procurement teams on repair timelines, device logistics, and service updates to ensure a smooth customer experience.
Build and nurture strong, long-term relationships with key education stakeholders to enhance satisfaction and loyalty.
This role supports daily operations as the business scales and works directly with the owner to take admin tasks off his plate. Responsibilities include parts ordering, scheduling jobs, and basic coordination, with the opportunity to grow into a full-time role. The ideal candidate is organised, proactive, and comfortable working in a fast-moving, service-based environment.
Assist World is a company that provides remote administrative & scheduling virtual assistant services.
Manage, support and service assigned accounts with a focus on customer retention.
Oversee the delivery of IT services to clients, ensuring service levels are met or exceeded.
Identify opportunities to increase customer satisfaction and value-add.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Manage, support and service assigned set of accounts with focus on customer retention, providing daily customer support interactions with the Managed Services Engineers and Consultants.
Identify ways to increase customer satisfaction and increase value-add for customers.
Serve as a stable escalation and contact point for support requests and escalations on behalf of our customers.
Planet Technologies is the nation’s leading Microsoft services provider to the public sector. They have significant experience in deploying business intelligence, cloud services, unified communications, and systems management.
Develop and maintain strong relationships with assigned accounts, acting as a trusted advisor and strategic partner.
Develop a deep understanding of Vanta’s current product offerings and take initiative to learn Vanta’s product roadmap to speak confidently when addressing customers.
Maintain strong partnerships and alignment with CSMs to understand customer health, ensure close strategic collaboration and execute harmonious communication to accounts.
Vanta helps businesses earn and prove trust by empowering companies to practice better security and prove it with ease. They have a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.
Field inbound support requests through the Yondr hub support inbox. Process zero dollar orders and onboard partner schools getting complimentary access for the 25-26 school year. Document support tasks and complementary transactions in our internal CRM.
Yondr creates phone-free spaces for artists, educators, organizations and individuals around the world, to encourage genuine connection and more.
Own the relationships between Wellth and healthcare customers, typically large Payer and Provider organizations.
Be a strategic partner to clients, ensuring that programs are serving their needs and helping them identify areas of opportunity proactively.
Analyze, design, and present program outcomes to healthcare executives, conveying Wellth’s value story and quantifying the program’s impact.
Wellth is a fast-growing, growth-stage digital health company headquartered in Los Angeles that motivates people living with chronic conditions to make healthier choices.
Build and manage relationships with customers guiding them through onboarding and implementation.
Serve as the primary contact for customers delivering a value-driven customer journey.
Collaborate to drive adoption, retention, and expansion by crafting success plans.
Kiddom is a groundbreaking educational platform that promotes student equity and growth by uniting high-quality instructional materials with dynamic digital learning.
Own and manage strategic relationships with high-value K-12 accounts.
Develop and execute strategic account plans that align with client goals.
Drive adoption and value realization of EDU solutions, providing guidance on best practices.
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
Serve as the first line of support for school staff via phone, chat, and email.
Troubleshoot technical issues related to iPads, Hazel’s app, and internet connectivity.
Assist in verifying school users and updating their roles and access levels.
Hazel transforms schools into the most accessible front door to physical and mental healthcare, delivering therapy and medical services virtually to K-12 students.
Manage multiple teams of Specialists and team leads.
Actively participate in responses to live service outages.
Deliver regular reporting and MI to track KPIs and monitor performance.
Turnitin partners with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types for over 25 years.
Join our Customer Care Team as the friendly voice for school districts, parents, and drivers. You'll address customer questions, resolve issues, and de-escalate distressed customers. Share your knowledge about our services in a fast-paced environment.
EverDriven is a rapidly growing, tech-enabled transportation management company, serving some of the most vulnerable children in our community.
Responsible for developing a strategy for your customer including relationship mapping, value outcomes, product adoption, customer experience, customer satisfaction and expansion.
Assure the customer’s overall successful adoption of Reveleer platform technology and Reveleer’s timely fulfillment of related services throughout project lifecycle: onboarding to project close/billing.
Be the one point of contact for the customer and coordinate and communicate cross functionally to resolve issues, relay feedback and expand opportunities.
Reveleer is a technology-enabled services company that powers performance/quality measurement and risk adjustment solutions in healthcare. They support health insurance plans and Managed Care Organizations nationwide, leveraging software and other technology tools to accelerate their Risk Adjustment and Quality programs.
Drive successful district implementations through onboarding, check-in calls, and renewal preparation. Design and deliver professional learning tailored to teachers, coaches, and administrators. Understand district needs and navigate complex discussions with empathy and confidence.
Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere, offering free supplemental learning content and practice.
Responsible for order intake and management of customer’s web based, email, EDI or faxed POs from receipt to invoicing. Provides professional and timely responses to incoming requests related to order status updates, service requests/requirements, pricing inquiries, documentation needs, and invoicing. Serves as a solution provider delivering prompt attention to customers, supplying resolution to existing challenges, and offering alternative solutions.
Amcor is the global leader in developing and producing responsible consumer packaging and dispensing solutions across a variety of materials.
Collaborate with company leadership to develop and implement strategic sales plans to drive business objectives.
Maintain and enhance relationships with the existing customer base to ensure continued satisfaction and loyalty.
Achieve or surpass the assigned revenue quota, contributing to the company's financial goals.
Secureframe is revolutionizing cybersecurity compliance and is recognized as one of the industry's most innovative and trusted providers. They have a dynamic team dedicated to professional excellence and continuous learning in an environment that values creativity and forward-thinking.
As a District Customer Success Manager, you will be the driving force behind the success and growth of a portfolio of strategic school districts. You will cultivate strong, lasting partnerships that maximize engagement, retention, and revenue expansion. Responsible for accurate weekly forecasting, conducting thorough deal reviews, and serving as a subject matter expert within your assigned territory.
For over two decades, BrainPOP has been trusted by educators and parents worldwide as a source of engaging and impactful learning experiences for all kids.
Engage the public sector market with an outbound approach, map your territory, plan your structure, and cultivate relationships with new customers.
Prepare, present and close new business through a detailed reach-out plan, various touch points, product demonstrations, virtual and in-person events and meetings.
Listen to customers, identify what success means to them, and drive growth by helping them achieve their goals with the Spare Platform!
Spare's mission is empowering everyone to unlock the potential of mobility and is revolutionizing how people experience transportation.
Develop and manage strategic relationships with telecom carriers across the DACH region. Serve as the primary point of contact between SOTI and telecom carrier partners, ensuring they are informed about product updates, pricing changes, campaigns, and more. Manage sales cycle completely process including not only acquisition and product demonstrations but also quoting, negotiating and – most important – closing deals directly or together with a SOTI reseller
SOTI is the world's most trusted provider of mobile and IoT management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide.