Serve as the main point of contact and trusted partner for mission-driven clients, ensuring responsive, high-quality IT and cybersecurity support.
Lead complex technical service projects from scoping through execution, managing timelines and coordinating across internal and external teams.
Partner with the VP of Technical Programs and internal teams to improve operations, drive scalability, and support client onboarding.
Personified is a managed IT and cybersecurity services provider for campaigns, non-profits, and mission-aligned organizations. As a scaling team, they act as an extension of client teams and are committed to an inclusive, equitable culture.
Lead recurring client strategy sessions focused on technology roadmaps, budgeting, and long-term IT planning aligned with business goals.
Develop and maintain Statements of Work (SOWs) for standard technology projects while managing ongoing strategic planning initiatives.
Provide consultative guidance on infrastructure, cloud, licensing, and technology modernization opportunities.
Coretelligent provides managed IT, cybersecurity, cloud, and strategy services to growing, highly regulated organizations. Over the past several years, the company has strengthened its leadership team and modernized service delivery, building a team of professionals who value quality, ownership, and continuous improvement.
Run the operational core: engineering, client support, cybersecurity, and IT operations.
Ensure service delivery, accountability, and our 97% client retention rate.
Build operational scorecards and drive automation across the technology organization.
Personified is a managed IT and cybersecurity services provider for campaigns, non-profits, and mission-aligned organizations. The company is a small, fast-moving team that acts as an extension of its clients' IT departments, aiming to build trust and keep bad actors out.
Serve as a trusted advisor to clients, aligning their business priorities with New Era's managed services portfolio to improve operational efficiency and service levels.
Drive recurring revenue growth by attaching managed services across cloud, cybersecurity, networking, and infrastructure solutions.
Lead consultative discussions with executive stakeholders, developing value propositions that connect services to measurable business outcomes.
New Era Technology is a global technology solutions provider with over 3,000 professionals, dedicated to securely connecting people, places, and information with end-to-end technology solutions. The company fosters a team-oriented culture that prioritizes personal and professional development, collaboration, and inclusivity.
Own the service delivery relationship for a portfolio of clients, acting as the primary point of accountability for their service experience.
Lead governance conversations including monthly service reviews and QBRs, managing SLA performance and service outcomes.
Manage client escalations and service recovery, coordinating with technical teams to drive continuous service improvement.
Insentra is a channel services partner delivering IT solutions exclusively through the partner channel across 27+ countries. The company is certified as a Great Place to Work and is part of Turnium Technology Group, fostering a diverse, inclusive, and flexible culture focused on career growth.
Act as the primary point of contact for client service delivery, ensuring high-quality outcomes and strong customer relationships.
Lead service reviews, monitor SLAs, manage escalations, and coordinate with technical teams to resolve issues.
Identify improvement opportunities and drive accountability to enhance operational performance and client satisfaction.
The company is a managed services provider delivering technology solutions and IT services to clients across multiple markets. The culture is collaborative and remote-first, valuing innovation, continuous learning, flexibility, and professional growth.
Support day-to-day management of contracted IT services for assigned accounts, ensuring SLAs and performance targets are met.
Assist with service transitions, performance monitoring, reporting, and continuous improvement initiatives.
Coordinate escalations, build customer relationships, and deputize for senior client service leadership when required.
Our partner delivers contracted IT services to key customer accounts, including UK public sector organizations, with a focus on service reliability and customer satisfaction. It is a structured, process-driven environment supporting mission-critical applications.
Own the full sales cycle for managed services, from target-market definition to closing multi-year agreements.
Engage directly with CIOs, CISOs, and IT leaders to align service offerings with security and business priorities.
Build commercial processes, pricing models, and go-to-market strategy to establish a scalable recurring-revenue business.
This company offers managed services for high-trust cybersecurity environments, helping clients address security risks and regulatory needs. It maintains a flat organizational structure with close collaboration, autonomy, and a focus on continuous learning.
Leverages deep business and industry knowledge to help partners accelerate business value and ROI with ConnectWise.
Establishes operational plans, develops new processes, and acts as an escalation point for complex partner scenarios.
Drives success metrics, adoption, renewals, and expansion while collaborating with cross-functional teams and traveling to partner events.
ConnectWise is a global software company whose suite helps over 45,000 partners manage their businesses, sell efficiently, and automate service delivery. With over 3,000 colleagues worldwide, it fosters an inclusive culture that values diverse perspectives and unique contributions.
Own the entire post-sale relationship for enterprise accounts, from deployment through expansion, with primary responsibility for renewals.
Run structured onboarding programs, monthly technical check-ins, and executive QBRs that demonstrate ROI and identify new opportunities.
Coordinate daily with Customer Success Engineers, Product Management, Pre-Sales, Sales Architects, and Account Managers to ensure seamless customer experience.
Britive is the leader in cloud-native Privileged Access Management (PAM), purpose-built to secure access across dynamic multi-cloud environments. It is a fast-growing, mission-driven startup backed by top-tier VCs, serving security-conscious organizations including Fortune 500 companies.
Manage and grow relationships with key corporate clients, creating value-add through regular touchpoints and compelling reports.
Partner with Client Success to deliver exceptional engagement and achieve ARR goals through renewals and upsells.
Collaborate with executive leadership and provide reporting to ensure clients see the value and success of the program.
BlackCloak protects corporate executives and high-profile individuals from digital threats, mitigating risks to their families and finances. It is an extremely fast-growing company with a product validated by industry awards and a client base of Fortune 500 companies.
Own the sales strategy and revenue growth for Oracle Managed Services, building a qualified pipeline and closing complex engagements.
Develop the Managed Services go-to-market strategy, service offerings, pricing models, and scalable delivery processes.
Serve as executive point of contact for strategic clients, building trusted relationships and identifying expansion opportunities.
Apex IT is a global consulting firm providing award-winning Salesforce and Oracle enterprise solutions to transform customer, employee, and student experiences. It is a remote company with top talent across the US and India, offering flexible work-life balance and continuous growth.
Build and sustain strong relationships with 20-50 small to mid-sized clients, acting as their primary point of contact.
Translate client goals into success plans that drive satisfaction, retention, product adoption, and expansion.
Identify retention risks, coordinate cross-functional delivery, and support renewals, upsells, and business reviews.
Safeguard Global helps organizations recruit, hire, manage, and pay employees in nearly 190 countries. With 1,500+ customers, it offers a human-centered, flexible culture and opportunities to collaborate across the globe.
Deliver post-sale consulting across full engagements, including client management, implementation, and knowledge transfer.
Lead customers through requirements gathering, business-value mapping, and workshops to drive adoption and early value.
Configure integrations and data synchronization between xMatters and third-party applications while managing scope and timelines.
xMatters provides a cloud-native Digital Operations platform that helps organizations automate responses to critical IT incidents, including on-call management and incident triage. As part of Everbridge, we serve over 1,000 global organizations and foster a collaborative, mission-driven culture.
Build and activate an initial pipeline of MSP relationships, leveraging your established industry network to accelerate market entry.
Identify and segment MSP profiles, continuously refine the ideal partner profile based on real-world feedback, and own the full relationship lifecycle.
Develop and validate the HighLevel value proposition for MSPs, turning early market learning into a repeatable go-to-market playbook.
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. They have over 2000 team members across 15+ countries, operating in a global, remote-first environment with a culture of creativity, collaboration, and impact.
Articulate and sell the value of Professional Services within prospective and existing enterprise customer accounts.
Own Services bookings quota in assigned territory while achieving target attach rates.
Execute technical scoping activities, producing proposals, Statements of Work, and resource plans for complex solutions.
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure through the Zscaler Zero Trust Exchange platform. With over 160 public exchanges globally and a team driven by ownership, collaboration, and ongoing feedback, Zscaler is an AI-native enterprise committed to solving the world's hardest security challenges.
Drive revenue growth by selling and closing from existing enterprise client accounts
Manage client relationships through the full sales cycle and deliver consultative solutions
Track customer information, forecasts, and reports while planning marketing activities
Tenable is an exposure management company that helps over 40,000 organizations understand and reduce cyber risk. Its global employees support a significant portion of the Fortune 500 and Global 2000, with a culture focused on belonging, respect, and excellence.
Lead customer implementation and onboarding using Customer Success best practices to accelerate migration plans.
Proactively monitor customer health to identify risks, drive adoption, and lead quarterly business reviews.
Collaborate with engineers to triage technical issues and advocate for customer feedback across teams.
Arpio provides automated, application-aware disaster recovery for AWS and Azure, recovering entire application stacks in under an hour. The company recently closed a $15M Series A and is growing, with a culture that values ownership, urgency, and delivering results.
Lead the implementation team, overseeing all software-based product implementations and service integrations for new and existing clients.
Manage executive relationships, ensure client satisfaction, and drive process improvements to accelerate revenue and reduce costs.
Collaborate with Sales and Marketing for business development and research new revenue streams.
EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM intelligent automation platform. The company has been recognized as a multi-year Top Workplaces award recipient and was named Black Book's #1 Specialty Revenue Cycle Management Solution provider in 2024, with a culture focused on professional growth and employee development.
Lead delivery across a portfolio of engagements, owning client relationships and financial outcomes.
Partner with executives to influence strategy, investment decisions, and account growth.
Guide delivery managers, driving governance, accountability, and capability development.
3Cloud is an Azure-focused professional services firm that helps clients transform their business through cloud migration, modernization, and innovation. The company fosters a collaborative, candid culture where team members challenge each other and focus on collective growth and client success.