Manage customer-facing project implementations and lead a team of multi-functional consultants.
Establish performance standards, conduct reviews, and handle employee relations.
Ensure clear processes and maintain a world-class team culture.
Raptor Technologies is a school safety partner providing SaaS and mobile technology solutions for crisis prevention and response. The company serves 60,000 schools in 55 countries and prioritizes a culture of safety and wellbeing.
Lead the overall implementation function for new and existing clients, including system conversions and internal onboarding.
Manage project managers and analysts to ensure timely, high-quality software implementations and client satisfaction.
Align business and IT roadmaps, support sales with proposals, and drive process improvement projects.
EnableComp delivers specialty revenue cycle management for healthcare organizations via the E360 RCM automation platform. It's a multi-year Top Workplaces winner, Black Book's #1 Specialty RCM provider in 2024, and an 11-time Inc. 5000 honoree.
Lead the implementation process for new customers by gathering requirements, configuring software, and ensuring a smooth onboarding experience.
Conduct comprehensive training sessions to educate customers on using software features effectively and act as a trusted advisor.
Manage an onboarding pipeline of 30-40 customers, resolve technical issues, and collaborate with internal teams for customer satisfaction.
PetDesk provides client communication software for veterinary clinics to communicate with pet owners. It is a leading company with a focus on user-friendly engagement tools and is committed to fair pay and transparent hiring.
Lead enterprise software implementations and drive professional services growth.
Guide customers from planning through implementation, adoption, and value realization.
Manage projects, budgets, risks, and stakeholders while supporting services sales.
They deliver enterprise software implementations and help organizations transform their marketing operations. The company values a collaborative and inclusive culture with autonomy, open communication, and diverse perspectives.
Lead customers through the process of requirements gathering to align with best practices and drive toward solutions.
Take complex client and solution concepts and articulate them to audiences of varying perception levels.
Plan, manage, and perform application build, test, and deployment activities.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
Own the customer relationship through implementation, launch, and adoption.
Lead implementations end-to-end, coordinating technical and non-technical teams.
Define and track success measures to drive adoption and deliver value.
Keebler Health is building the operating system for value-based care, helping risk-bearing healthcare organizations thrive by unlocking the power of their data. We are an early-stage company with a collaborative, supportive culture, offering a fast-paced environment and meaningful impact.
Lead multiple client implementations of the Force platform from kickoff to first patient live.
Own project plans, timelines, and cross-functional coordination with internal teams.
Deliver engaging training sessions to surgeons, clinicians, and admin staff.
We provide a remote therapeutic care platform that extends clinicians' reach and engages patients from surgery scheduling to recovery. Backed by 70+ leading healthcare centers and 145 studies, we serve 700,000 patients and prioritize team well-being with a remote-friendly, flexible culture.
Lead development and execution of client solution strategies, ensuring alignment between business objectives and customer needs.
Oversee complex client implementations and coordinate cross-functional teams across Product, Technology, Operations, Marketing, Finance, and Supply Chain.
Build and maintain strong client relationships, driving strategic decision-making and program performance.
Our partner is a forward-thinking organization that develops innovative client solutions for internationally recognized OEM and retail brands. They foster a diverse and collaborative working environment that values professional development, continuous improvement, and equal opportunities.
Manage the onboarding and implementation of Catholic customers, ensuring successful adoption of the Pushpay product suite.
Coordinate with product, service delivery, and customer success teams to execute implementations and build account strategies.
Analyze account metrics, demonstrate ROI, and recommend process changes to optimize customer retention and satisfaction.
Pushpay helps organizations and communities come together and stay connected through a suite of mobile apps, management software, and giving technology. With 550 teammates supporting over 10,000 customers and processing over $15 billion in charitable giving, they are a fast-growing company recognized as a best place to work.
Lead a Professional Services team delivering Vault CRM across North America.
Drive operational excellence through hiring, performance management, and strategic initiatives.
Cultivate trusted customer relationships and collaborate across Veeva.
Veeva Systems is a mission-driven pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. It surpassed $3B in revenue as one of the fastest-growing SaaS companies and operates as a public benefit corporation with a flexible Work Anywhere culture.
Lead planning, execution, and delivery of software implementation projects to ensure on-time, on-scope, and on-budget outcomes.
Apply Agile practices to manage sprints, stand-ups, and reviews while serving as the primary client contact for communication and expectations.
Collaborate cross-functionally with Engineering, QA, and Product to mitigate risks, manage scope changes, and drive continuous improvement.
Onit redefines legal operations through an AI-powered platform that streamlines enterprise legal management and contract lifecycle processes. The company is a growing team of innovators focused on transforming legal workflows with intelligent automation.
Own the end-to-end implementation lifecycle for new clients, from configuration and training through go-live.
Deliver Guided and Premium implementation services across ClearGov's Budgeting Suite, including paid training and workshops.
Drive adoption, manage client expectations, and collaborate cross-functionally to ensure long-term partnership value.
ClearGov builds a modern financial operating platform for US local governments and school districts, helping them plan, budget, report, and communicate finances. Trusted by more than 2,000 public sector organizations, ClearGov offers a collaborative, high-performing, and remote-friendly culture.
Lead aligned program teams to deliver successful customer implementations on time with quality.
Own and leverage project plans to communicate status, issues, and risks to stakeholders.
Partner with cross-functional teams to drive technical analysis, development, and implementation.
Federato is an AI-native platform bringing agentic AI to the insurance policy lifecycle. The company has raised $180 million, including a $100 million Series D from Goldman Sachs, and is growing fast globally.
Lead full-lifecycle ERP implementations from kickoff through go-live and hypercare.
Manage project economics across Fixed-Price and T&M engagements, maintaining margin targets and using PSA tools.
Drive executive steering committee reviews and proactive risk mitigation with structured communication.
QAD | Redzone redefines manufacturing and supply chains through an intelligent, adaptive platform that connects people, processes, and data into a single System of Action. The company is an equal opportunity employer committed to diversity, equity, and inclusion, providing opportunities for growth regardless of background.
Own technical strategy for strategic financial services accounts and complex sales campaigns as a co-seller.
Lead executive workshops and architect custom Proof of Concepts that connect customer objectives to Appian.
Navigate complex IT landscapes, influence the product roadmap, and mentor peers to scale best practices.
Appian provides AI automation for business processes at large organizations, with a platform known for power, reliability, and scale. The company has been automating processes for over 25 years and fosters a culture of intensity and excellence, with a focus on accomplishing hard things together.
Lead the end-to-end implementation and configuration of Revinate's entire SaaS suite for new and existing clients.
Manage technical integrations with third-party vendors, perform QA testing, and resolve real-time issues during onboarding.
Serve as a subject matter expert, advising customers and collaborating with cross-functional teams to ensure long-term success.
Revinate is a hotel data activation platform that unifies guest data from multiple systems into Rich Guest Profiles, powering personalized experiences. It serves over 12,500 hotels and drives $24 billion in direct revenue, fostering a culture of trust, innovation, and customer love.
Lead end-to-end implementations of Ridgeline enterprise cloud software for investment management customers.
Interact with internal and customer stakeholders to define scope and deliver services in a project management capacity.
Apply a consultative, innovative, and collaborative approach to ensure successful go-lives and industry impact.
Ridgeline is the first front-to-back system of record for investment managers, founded by Dave Duffield to modernize an industry with outdated technology. The company has offices in Lake Tahoe, New York, Reno, and the Bay Area, and is recognized as a top workplace and innovator, with a culture that values ownership, growth, transparency, and collaboration.
Lead full-cycle CaptivateIQ implementations, owning project timelines and managing customer expectations across multiple engagements.
Serve as the primary client-facing contact, designing system configurations and ensuring successful go-live transitions.
Collaborate with cross-functional teams, proactively identify risks, and drive best practices for delivery quality.
CaptivateIQ is transforming how companies plan, manage, and optimize sales performance through its incentive compensation and sales planning platform. Backed by top-tier investors like Sequoia and Accel, the company serves high-growth customers including Netflix, Figma, and Stripe.
Lead large end-to-end implementations of BriteCore's cloud platform for P&C insurers, achieving accelerated timelines and budget constraints.
Act as primary liaison for largest customers, managing expectations, scope, and strategic cross-functional collaboration.
Create detailed project plans, optimize processes, and provide executive-level updates while mitigating risks.
BriteCore empowers Property & Casualty insurers with a cloud-native core insurance platform for policy, billing, and claims management. The company fosters an inclusive, collaborative culture with a distributed team united by a shared passion for transforming insurance technology.
Own customer implementations end to end, from discovery and solution design to deployment, acting as the single point of contact for communication, expectations, and escalations.
Lead technical conversations with customer stakeholders and educate teams on platform features and use cases, while identifying upsell opportunities alongside Sales.
Measure impact through time to value, customer satisfaction, and product utilization, and bring customer feedback to Product and Engineering.
Ketch is a modern privacy management software that helps enterprises keep data clean, permissioned, and AI-ready. It is a 70-person, Series B company backed by top-tier investors, with a close-knit team that values passion, growth, grit, collaboration, and integrity.