Our Mid Market Customer Success Managers (MM CSMs) work with customers post-sale to ensure they get continued value from their investment in Articulate 360. The MM CSM will build & expand relationships with customers in our medium-sized business segment and will be responsible for onboarding, driving product adoption and satisfaction, renewals, and partnering with sales counterparts to expand our footprint within these accounts.
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Drive revenue growth with our new customers, through product and industry expertise. Manage negotiations and contractual agreements with our executive and legal team and grow your pipeline by working cross-functionally with Marketing and Sales Development. Prepare, present and close new business through a detailed reach-out plan, various touch points, product demonstrations, virtual and in-person events and meetings.
As Fieldguide’s first EMEA Strategic Account Executive you will play a pivotal role in expanding our presence across the region’s largest audit and advisory firms. This strategic sales role focuses on driving net-new revenue while shaping our global go-to-market approach for leading public accounting organizations. You will drive a cross-functional, international sales strategy to penetrate key markets and build strong, value-based partnerships with senior stakeholders across EMEA.
Drive the activation and success of our largest Strategic Alliances by setting the strategic direction for the partnership, building best in class relationships with external and internal stakeholders, and quarterbacking day-to-day execution to successfully manage and grow the partnership.
Manage and grow relationships with leading brands, ensuring they achieve measurable outcomes with Jasper’s Marketing AI platform while driving retention and expansion across your portfolio. Serve as the commercial owner of accounts, partnering with Customer Success Managers (CSMs) to ensure customer value realization, timely renewals, and strategic growth.
Manage a portfolio of mid-market customers, driving both retention and expansion through strong partnerships and customer value realization. Act as the commercial owner for your accounts, working closely with Customer Success Managers (CSMs) to ensure every customer achieves measurable outcomes with Jasper’s Marketing AI platform. Lead discovery and demos independently.
Looking for an experienced and strategic Director of Account Management to lead the team responsible for driving customer retention and expansion across our growing base of mid-market and enterprise accounts. This is a foundational leadership role within the Customer Success organization, focused on building the bridge between customer outcomes and revenue growth. You’ll lead and scale a team of Account Managers who own renewals, retention, and expansion.
The Sr. Sales Account Manager will manage strategic accounts and drive business acquisition within across all categories channels. This role focuses on portfolio management, demand forecasting, inventory management, and logistics optimization to support sales growth and operational efficiency. The ideal candidate brings a deep understanding of operational processes, supply chain dynamics, and account management.
In this pivotal role, you will be responsible for managing relationships with our pharmacy network, emphasizing proactive account management, supply chain optimization, and adherence to service level agreements (SLAs). You will collaborate closely with suppliers, serve as a point of contact, ensure adherence to SLAs, manage contract administration, and proactively address any challenges faced by clients.
This role ensures the success and satisfaction of high-volume transactional customers by articulating the value of 1Password, assisting new and existing clients, and matching product features with customer needs. The Account Specialist drives customer value, provides best practice guidance on platform usage, and expands the current customer base.