Lead account operations, overseeing Member Services, Claims Operations, and Account Management.
Build executive relationships and drive clinical cost strategy through data-driven insights.
Ensure client satisfaction and monitor contractual obligations, contributing to the leadership team.
Personify Health aims to simplify and personalize the health experience to improve health and reduce costs for companies and their people. They offer total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters.
Design and execute multi-touch ABM programs that meet buyers where they are.
Serve as the primary ABM partner to sales and SDR leadership.
Horizon3.ai is a cybersecurity company dedicated to enabling organizations to find, fix, and verify exploitable attack vectors before criminals exploit them. They are a fusion of former U.S. Special Operations cyber operators, startup engineers & operators, and formerly frustrated cybersecurity practitioners.
Implement, manage, and grow both new and existing SMB customer base, driving adoption, retention, and expansion.
Serve as a subject matter expert and point of escalation for all SMB customers.
Build and execute plans to accelerate revenue through Omada marketing best practices; ensure enrollment forecasts are met or exceeded.
Omada Health is on a mission to inspire and nurture lifelong health, one day at a time. Omada's virtual care teams help individuals living with chronic conditions achieve long-term health improvements by combining the latest and breakthrough behavioral science. Omada has served more than two million members since launch across 2,000+ employers, health plans, pharmacy benefit managers, and health systems.
Own the retention, renewal, and growth of an assigned portfolio of clients.
Build trusted advisor relationships with executive sponsors, decision-makers, and operational stakeholders.
Proactively identify and mitigate churn risk through strategic client engagement and remediation planning.
Softdocs is a leading remote enterprise Software as a Service (SaaS) company specializing in serving Higher Education and K12 institutions, as well as State and Local Government. With a remarkable 25-year history, Softdocs is committed to promoting educational and governmental equity by eliminating inefficiencies.
Own the full lifecycle of customer renewals, from early outreach through contract execution.
Lead commercial renewal conversations, including pricing discussions, contract terms, and negotiations.
Identify and pursue upsell and expansion opportunities during renewal cycles.
Knock helps products communicate with their users in a more thoughtful way. They are a remote-first Series A startup of 20+ employees that believe in the power of great software.
Manage a portfolio of key clients, building strong relationships to drive revenue and retention.
Proactively identify and close new revenue opportunities through upsell, cross-sell, and expanded program usage.
Act as a consultative partner, advising customers on how rewards and incentives can drive engagement and loyalty.
Blackhawk Network (BHN) provides businesses with a global platform for branded payment solutions, helping them grow revenue, increase loyalty, and reward teams. BHN's network spans the globe with over 400,000 consumer touchpoints, offering gift cards, egifts, corporate payouts, and rewards.
Own gross and net revenue retention across ChowNow's restaurant base.
Lead and develop a team of managers and individual contributors.
Design and deploy cross-sell and upsell plays mapped to ChowNow's product suite.
ChowNow is a leading player in off-premise restaurant technology. Their platform helps owners focus on serving great food by offering solutions across the entire digital dining experience, helping process $1B+ in gross food sales while saving their partners over $700M in third-party commission fees.
Proactively engage with assigned enterprise customer accounts to understand business needs and communicate product value.
Build and maintain relationships with key client stakeholders to ensure long-term partnerships and account health.
Manage the full expansion sales cycle: from needs discovery through negotiation and closing, including preparation of sales agreements.
WorkWave provides innovative software and fintech solutions for field service management. They have over 8,000 customers globally and promote a remote-first global work community with a passion for developing creative solutions.
Manage a high-value portfolio of hotel customers across North America, serving as their primary point of contact.
Act as a strategic advisor, leveraging hospitality expertise to provide tailored recommendations.
Identify and drive upsell opportunities while proactively implementing churn reduction strategies.
Cloudbeds is transforming hospitality by building an intelligent platform that powers properties across 150 countries. With over 650 employees across 40+ countries, they are known as the World's Best Hotel PMS Solutions Provider.
Manage annual pipeline by contacting customers before support expiration to assess experience.
Cold call customers with lapsed support to reactivate it.
Assist customers with licensing transfers and support ticket assistance.
Veeam specializes in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide.