Customer Service based position. Contacting borrowers to obtain post Fund conditions. Outsource specialists will focus on obtaining bids, and contracting work out to clear appraisal and escrow holdback agreement requirements. Responsible for document re-signs, and will also obtain more lower-level documentation like IDβs/DLβs, etc. Resolving customer service issues by providing incentives and escalating matters to legal or customer service corporate when needed.
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Manage a portfolio of clients, taking ownership of customer retention, adoption, and engagement, ensuring their ongoing success. Develop strong client relationships as a trusted advisor, providing the necessary tools and guidance to maximize their use of the product. Cultivate relationships with key stakeholders at both operational and strategic levels, understanding their objectives and aligning our application offering to meet their needs.
As a Customer Success Manager at Karbon, you'll take ownership of your own clients and become an expert in the best practices of practice management. You'll provide consultative advice, lead successful projects, and function as a crucial link between customers and Karbonites. Responsibilities include creating success strategies, building strong customer relationships, promoting product adoption, managing renewals, monitoring customer health, and advocating internally.
The Scaled Customer Success team at Fleetio is growing, and they're looking for an Associate Customer Success Manager to join them. In this role, you will be responsible for a portfolio of up to 1,200 accounts with 1-200 assets to help them achieve their desired outcomes. Using a self-serving digital-first approach, you will assist with goal setting & tracking, expanding product adoption, owning expansion opportunities, working cross-functionally, and more!
WTW is hiring motivated Customer Service Representatives. This role involves managing customer relationships and providing a great customer experience to drive loyalty. Be an advocate for our participants and assist them with enrollment questions, applications, general concerns and questions about their accounts. Responsibilities include assessing client needs and communicating solutions, tracking contact attempts, and following compliance regulations.
A Product Information Specialist is a problem-solver with excellent communication skills and a genuine passion for helping customers. You will work directly with customers and retail partners as their frontline support for technical product questions, product recommendations and product complaints. You'll excel in grasping diverse customer needs and expectations swiftly, conveying intricate product and application concepts clearly.
This position allows you to earn an incredible living without sacrificing your family life. Weβre looking for enthusiastic individuals to assist existing and prospective clients within our organization. This position will work with multiple clients through-out the day providing outstanding service and product knowledge.
The Service Advisor will primarily be responsible applying their automotive maintenance and repair expertise to provide support and guidance to Fleet Management leasing offices, clients, and vendors by reviewing orders for scheduled as well as unscheduled repairs. The Service Advisor recommends proper maintenance intervals, repair procedures, and pricing to ensure a properly maintained fleet while minimizing vehicle downtime and maintenance costs.
As a Temporary Runner Experience Specialist (Customer Service Specialist), you will enthusiastically respond to emails, calls, social media, chats, text and product reviews during our busiest season. You will provide expert product knowledge and support all areas of the business where a direct connection to a runner is present. You will also gather data on opportunities for improvement in the customer experience.
Provide exceptional support for our key recruitment platforms, OmegaRecruit and ICS. Work directly with our admins to troubleshoot issues, provide product guidance, and ensure smooth use of our software, especially during high-demand recruitment seasons. This position offers a unique mix of standard support hours and high-intensity seasonal support periods.