Build strong, multithreaded relationships with enterprise customer stakeholders and lead executive business reviews.
Drive platform adoption and customer engagement through consultative guidance while monitoring usage and identifying risks.
Collaborate with Account Managers to support renewal and expansion opportunities and partner cross-functionally with Product and Support teams.
HR Acuity is the leading provider of employee relations case management and investigation software. It is a fast-growing, innovative, and mission-driven company that fosters an inclusive, diverse workplace where different perspectives are valued.
Respond to client inquiries and provide timely, professional support.
Coordinate and manage service-related requests using established processes and maintain organized records.
Collaborate with team members to ensure a seamless support experience and communicate updates clearly.
The company operates in a service-focused environment, offering remote customer support coordination. It has a supportive and collaborative team culture, providing structured onboarding and opportunities for advancement.
Advise clients on hotel accommodations, flights, and tailored travel packages.
Stay updated on current travel trends, promotions, and utilize a curated supplier network.
Manage client relationships and deliver top-tier service and communication.
They are a travel planning company specializing in hotel accommodations, flights, and vacation packages. They operate fully remotely with a dynamic team, offering a flexible schedule and provide full training with no prior experience required.
Respond to customer inquiries via phone, email, and live chat, resolving concerns with empathy and providing accurate information on products, promotions, and orders.
Document all customer interactions thoroughly in the CRM, escalate priority issues, and use support tools to ensure customer satisfaction and meet quality KPIs.
Work a flexible schedule including evenings and weekends, continuously learn new procedures, and identify opportunities to improve the overall customer experience.
Minted is a design marketplace that crowdsources creative content from independent artists worldwide and sells the best designs as art, home decor, and stationery. The company is headquartered in San Francisco, employs over 350 full-time staff, fosters a culture obsessed with great design and art, and leverages technology to empower artists and bring fresh, trend-forward products to a global audience.
Communicate with clients to understand their hotel needs, preferences, and budgets while providing accurate information on hotel options, pricing, and amenities.
Assist clients with making and managing hotel reservations, maintaining accurate records of bookings and interactions through prompt, professional responses via phone, email, or online platforms.
Collaborate with team members to ensure client satisfaction and stay current on travel trends, hotel offerings, and industry updates in a fully remote, flexible work environment.
Destination Planners is a professional travel planning company dedicated to creating exceptional travel experiences globally, specializing in hotel accommodations, cruises, all-inclusive resorts, and group travel. The company focuses on outstanding customer service and attention to detail, offering a supportive team culture and comprehensive training to its employees.
Lead a team of Benefit Verification, Prior Authorization, and Accounts Receivable specialists as a working supervisor, performing hands-on work while coaching and developing staff.
Set and uphold quality standards, develop processes and SOPs, and drive adoption of AI tools like Claude and Gemini in daily RCM workflows.
Partner with leadership on reporting, support escalated customer issues, and use metrics like DSO and denial rate to manage team performance and guide customer communications.
Osmind is the leading platform purpose-built for interventional psychiatry practices, such as those delivering TMS, Spravato, and ketamine treatments. The company powers operations for over 1,000 practices nationally and is growing fast, fostering a tech-forward and inclusive environment.
Assist clients with booking hotels, resorts, and accommodations through online platforms, researching options based on destination and budget.
Process reservations, updates, and modifications accurately while maintaining organized records of bookings and confirmations.
Communicate professionally with clients and supplier partners and stay informed on hotel promotions and destination trends.
We create seamless and memorable travel experiences by connecting clients to hotels and accommodations globally. It is a company that values exceptional service and personalized planning.
Work directly with physicists to help them run experiments, interpret results, and unlock value quickly from AI systems.
Own the end-to-end user lifecycle from discovery and activation to onboarding and long-term retention, designing scalable workflows.
Identify user experience friction points, build supportive tooling, and partner with research and engineering to translate needs into product improvements.
FirstPrinciples is a non-profit research organization building AI infrastructure for discovery in fundamental science, like the domain-specialized system Theo for physics research. It is a fast-growing, remote-first team of builders and researchers working across multiple countries, united by a culture of curiosity, rigorous thinking, and comfort with tackling ambiguous, foundational problems.
Plan and execute end-to-end event plans, including conferences and client meetings, to drive growth.
Collaborate with Sales and Partnership teams to align events with strategic goals and manage vendor contracts.
Analyze post-event data to measure ROI and document AI-supported workflows and best practices.
Thumbtack is a home care platform offering personalized guidance, AI tools, and a hiring experience to help people manage repairs and improvements. The company has a growing community of 300,000 service businesses and fosters a collaborative, impact-driven culture.
Own and scale the Customer Support & Operations function to deliver fast, reliable, and high-quality support across customer environments.
Lead Help Desk and Technical Support teams, manage customer escalations, and drive prioritization across Engineering, Product, and Technical Services.
Apply strong operational discipline, team leadership, and technical troubleshooting skills to balance real-time support demands with continuous improvement.
GovWorx leverages responsible AI and intelligent automation to transform the hiring, training, and retention processes for public safety agencies. It is a mission-focused, fast-paced organization that values operational excellence and practical problem-solving in a high-stakes environment.