Manage and lead our CSM function to ensure we are delivering exceptional customer outcomes. The Customer Success team is directly responsible for ensuring the retention and revenue expansion from Quandri’s customer base by overseeing adoption, value, retention and expansion of Quandri’s customers. Provide coaching, growth opportunity and lead training and enablement for the CSM team.

Assist clients in planning and booking their ideal vacations by providing expert guidance on travel options, coordinating reservations, and ensuring a smooth experience from start to finish. If you have a passion for travel and love helping others plan memorable trips, this could be the perfect opportunity for you!

As a Senior Customer Support Specialist, you will play a key role on an elite customer support team by providing exceptional customer support via various communication methods and identifying and resolving immediate issues while proactively addressing future concerns. You will also document all customer interactions and educate billers on the value of using doxo.

Assist clients in booking flights, hotels, and vacation packages, providing expert recommendations and ensuring a smooth booking experience. Manage reservations, address changes, and stay updated on travel trends to provide the best advice. Deliver exceptional customer service before, during, and after clients' travels.

Our customer service team offers candidates the opportunity to make a meaningful impact by providing exceptional support to our valued customers. Serve as the first point of contact for our members and healthcare providers, assisting with inquiries and providing information about member eligibility and benefits. Resolve any emerging problems that members and providers face with accuracy and efficiency.

The Revenue Cycle Support Representative will support client business needs, troubleshooting and supporting all support aspects of the revenue cycle management process, requiring knowledge of billing, collections, and technical denials. They will foster relationships with clients and proactively identify opportunities for improved reimbursement.

Provide top-notch customer service via phone, email, and other channels, answering customer inquiries and providing timely resolutions. Offer product and service information to customers and address technical issues while collaborating with staff to achieve goals.

As a Customer Success Manager, you will play a pivotal role in ensuring the long-term success and satisfaction of our customers. Your primary responsibility will be to work closely with customers to understand their unique needs, identify opportunities for growth, and drive value attainment. You will act as a trusted advisor.

As a Customer Success Specialist, you'll work with underserved accounts, building client relationships and identifying growth opportunities. The role requires strong communication and analytical skills to drive results and ensure client success by reaching out to customers, monitoring accounts, and driving portfolio revenue growth.

The Customer Success Manager will play a crucial role in growing relationships with partners while helping them deliver cybersecurity to their customers through the Huntress platform. This role is responsible for driving business efforts toward expansion, loyalty, renewals, partner satisfaction, and mitigating churn. The manager will work closely with both sales and marketing to devise creative ways to help partners meet their business objectives.