Support travellers in real time, manage requests, and ensure excellent service throughout their journey.
Work flexible hours in a fast-paced environment, multitasking with CRM and operational tools.
Demonstrate empathy, adaptability, and strong communication skills in French, English, and Spanish.
We are a travel-focused company providing customer support services for an international clientele. We operate as a fully remote organization with a dynamic international team, offering independent contractor agreements.
Facilitate client onboarding, training, and support via video, phone, and email.
Resolve customer inquiries and troubleshoot escalated issues across multiple channels.
Partner with Sales to define success, demonstrate ROI, and drive retention.
Cloudbeds builds a unified platform for hospitality, powering properties across 150 countries. With over 650 employees in 40+ countries, they are a diverse, remote-first team focused on AI-driven innovation.
Proactively contact at-risk patients before they disengage or cancel, using behavioral signals and CRM flags to prioritize outreach.
Handle inbound cancellation and pause requests with empathy and confidence, saving accounts where possible.
Re-engage lapsed or paused subscribers through structured win-back campaigns via phone, SMS, and email.
LumiMeds is a fast-growing U.S.-based telehealth startup focused on weight management and long-term metabolic health. We are a remote-first, globally distributed team that values clarity, accountability, and people who take initiative.
Act as a primary point of contact for client inquiries via email and phone, handling professional correspondence with speed and clarity.
Manage daily account intake processes, including data validation and strict accuracy checks to ensure compliance.
Support front-line collections by handling settlement offers, account instructions, and maintaining data integrity across systems.
Sentry Credit, a wholly owned subsidiary of TrueAccord, combines machine learning with a human-based approach to transform debt resolution and financial health. With over 30 years of legacy and a world-class team, they serve millions of consumers annually.
Handle Tier 1 support requests, resolving common issues and escalating complex cases.
Perform advanced system setup and configuration across the platform.
Manage workload autonomously in a remote environment with a self-starter attitude.
Puzzle provides technology solutions within the collision repair industry. The company offers a remote work culture with a focus on autonomy and growth, and provides benefits like PTO and health insurance subsidy.
Own the full client experience for commercial card clients, from onboarding to retention, working in a lean environment.
Manage a live phone support queue, fielding questions and resolving card operations issues in real time.
Build the support playbook and present business reviews covering utilization and program optimization.
The company is an early-stage fintech building in the commercial payments space, focusing on commercial card solutions. It is a lean startup with a small team where this is a foundational hire, emphasizing a culture of ownership and ambiguity.
Provide professional support for customer bookings, inquiries, and service requests.
Coordinate and track services from start to finish, maintaining accurate records.
Deliver excellent customer experiences and escalate complex issues as needed.
AmazingCo creates unique experiences like mystery picnics and weekend getaways, helping clients worldwide build lasting memories. The company values great service and teamwork, with a growing global staff dedicated to innovation and customer satisfaction.
Proactively reach out to at-risk customers via calls and emails to prevent churn.
Identify root causes of customer concerns and provide consultative solutions.
Document interactions and track outcomes to support retention goals.
We are an AI-powered business operating system for agencies, entrepreneurs, and SMBs. We have over 2,000 team members across 10+ countries and operate as a global, remote-first organization built for speed and ownership.
Ensure timely and accurate entry and processing of all gift types into the donor database.
Serve as primary contact for donor inquiries via phone and email, providing accurate information.
Support fundraising events and campaigns with logistical coordination and data management.
The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ+ young people, offering 24/7 crisis services. With over 25 years of service, the organization operates research, advocacy, education, and peer support programs, staffed by a dedicated team committed to ending suicide among LGBTQ+ youth.