Remote Customer service Jobs • Customer Service

Field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Handle and carefully respond to all customer inquiries and provide excellent customer service through active listening. Work with confidential customer information sensitively and aim to resolve issues on the first call. Calmly attempt to resolve and de-escalate any issues and escalate interactions when necessary.

As a Sales Customer Experience Specialist, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns while providing customer support via telephone and/or Internet. Handle customer inquiries, resolve simple support issues, and process a high volume of inquiries.

Assisting customers by transferring calls and providing first-level support via email and chat. Addressing inquiries, troubleshooting problems, and guiding users. Maintaining a professional attitude and documenting information. Collaborating with colleagues, tracking interactions, and preparing information for auditing. Updating knowledge bases, converting feedback, escalating unresolved issues, and communicating technical information.

Field customer inquiries by finding innovative ways to respond to questions, issues, and concerns. Connect with customers via phone, email, chat, and social media to resolve their questions or concerns. Calmly attempt to resolve and de-escalate any issues. Escalate interactions when necessary and appropriate. Respond to requests for assistance and process payments. Track all call related information for auditing and reporting purposes. Provide feedback on call issues and upsell if required.

Play a crucial role in ensuring our customers are satisfied with Solink’s products and services. You will be the first point of contact for technical issues, providing support, troubleshooting, and facilitating resolutions to enhance our customers’ experience. We’re looking for someone who is a natural problem-solver, thinks on their feet, and is committed to improving the customer experience.

The Customer Success Advisor (CSA) for Lightning Bolt manages a portfolio of Enterprise customers and is responsible for supporting the day-to-day relationship of the customer and for driving end user adoption and high levels of satisfaction among the users and support staff. The CSA will be responsible for collaborating with the customer and internal teams to ensure that the client is maximizing the  value of their PerfectServe investment.

Plays a vital role in our team, providing exceptional patient care and support through telephone and electronic communication. Encompasses both inbound and outbound interactions, requiring a proactive approach to patient engagement, appointment coordination, and follow-up. The ideal candidate will possess excellent communication skills, keen attention to detail, and a strong commitment to assisting others.

Play a crucial part in helping tour operators worldwide create high-quality, accurate, and detailed product listings for Viator and TripAdvisor. Be the go-to person for operators, answering their questions and providing expert guidance via email, chat, and phone. Support our growing online business and also contribute to the development and training of your colleagues.

Act as a key operations liaison in this fully remote contract position. You’ll deliver exceptional service, perform outreach and account reconciliation, drive bill collections, and support account relationships. This role blends high touch communication, problem-solving, and operational oversight to help ensure timely revenue collection and seamless stakeholder experiences.

Provide support for general billing inquiries, access customer records and verify account information. Troubleshoot and resolve issues, identify potential needs and recommend solutions, and follow up with customers as needed by using a variety of tools, resources and applications.