Remote Customer service Jobs · Customer Service

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We’re hiring Cruise & Resort Booking Agents who want to work remotely, enjoy flexible hours, and help clients plan their dream vacations. You’ll get access to premium tools, exclusive rates, and full training to help you thrive in this role. Book cruises, resorts, and travel packages for clients, recommend itineraries based on preferences, use supplier portals to lock in promotions and perks, handle changes, and attend supplier webinars.

Seeking a highly motivated and customer-focused Online Hotel and Resort Reservationist. This entry-level position is ideal for individuals who are passionate about travel and eager to learn the ins and outs of hotel and resort booking. As a remote team member, you’ll assist clients with hotel research, reservations, and travel support—no previous industry experience required.

$20,000–$70,000/yr

Assist clients in booking flights, accommodations, and vacation packages tailored to their preferences. Provide personalized travel recommendations using our trusted supplier network. Stay informed on industry trends, promotions, and exclusive deals to offer clients the best options. Utilize booking platforms to secure discounted rates, upgrades, and special offers for clients. Manage client relationships, ensuring seamless communication and top-notch customer service.

$35,000–$65,000/yr

Assist clients in planning and booking custom vacations, cruises, all-inclusive stays, flights, and hotels, conducting virtual consultations to learn about clients’ travel preferences, needs, and budgets. Create detailed, accurate itineraries and provide travel recommendations, also managing bookings through online supplier portals and ensure all confirmations and documents are properly delivered.

$20,000–$65,000/yr

Assist clients in booking travel arrangements including flights, hotels, cruises, resorts, and vacation packages. Provide tailored travel recommendations based on each client’s needs and preferences. Manage all booking logistics through online platforms and maintain accurate client records. Communicate professionally via phone, email, and messaging tools to address questions, changes, or concerns.

$48,000–$55,000/yr

The Customer Success Advocate serves as a primary point of contact with RoadRunner's customers. You will work closely with customers to promote retention, loyalty, and growth opportunities, working to ensure overall satisfaction with the services they receive and to improve upon areas of dissatisfaction. This position is responsible for managing multiple projects simultaneously and acting as a vital bridge between RoadRunner's customers and internal operating departments.

Costa Rica 2w PTO 20w maternity 12w paternity

The FinCare Coordinator I manages follow up of Smartsheet FinCare team inbound Customer service ticket queries, phone calls, and voicemails and will be the first line of interaction with all Finance queries regarding Smartsheet. The FinCare Coordinator 1 helps with customer questions, employee inquiries, and other assignments.

$45,760–$45,760/yr

You will be on the front line of the Claims team, evaluating claim submissions and interacting with members via chat, email, and phone to help them navigate the claims process, becoming an expert on Garner’s product, claims processing standards, and the needs of our members. The Claims team is a key touchpoint for our members, so you should be passionate about helping people and a proactive problem solver.

$140,000–$175,000/yr

As a Customer Success Manager, you will maintain the satisfaction and success of our customers as they leverage the power of NodeZero. This position requires a background in cybersecurity, a customer-first mindset, and a talent for fostering strong relationships. You will manage a portfolio of Enterprise and Strategic accounts to achieve long-term success and drive adoption of our cybersecurity solution.

In this role, you will be responsible for the successful adoption of purchased AIRS offerings and driving the increased up-sell of additional services/products. You will ensure customers are maximizing their return on investment by owning the customer’s on-boarding, adoption, satisfaction and advocacy across a portfolio of customers, as well as drive adoption and develop trusted advisor relationships with customer stakeholders.