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FiltersAssist with client communications, itinerary updates, and travel issue resolution . If you enjoy problem-solving and providing white-glove service, this is the perfect role for you. Responsibilities include responding to client inquiries, resolving travel issues in real-time, communicating with travel providers to make changes, and documenting interactions in the CRM system.
Seeking a reliable Virtual Assistant to handle routine administrative and customer support tasks. The ideal candidate will manage customer inquiries through email and web chat — no phone support required — and assist with light operational tasks such as blog posting and repetitive administrative duties.
At 3E, the Director of Customer Support will elevate global support operations and set the standard for customer needs across regions and products. This leadership role unifies and evolves a support ecosystem across the U.S., Europe, and APAC, while driving results and meaningful change.
You’ll help customers succeed with Hubstaff by providing clear, friendly, and effective support—primarily via email and live chat. This role is ideal for someone who enjoys problem-solving, loves helping others, and thrives in a fast-paced, remote environment.
Be the front-line of customer requests. Debug, report, and sometimes fix bugs and regressions. Advocate for customer needs to the greater Resend team. Iterate internal workflows to improve our resolution speed and efficacy. Proactively build relationships and identify potential papercuts for customers. Create documentation that answers customer questions or showcases solutions.
Provide customers with weekend support via our email support channel, particularly during biweekly release cycles. Handle incoming tickets, investigate reported issues, identify trends, and collaborate with engineering to log, prioritize, and communicate about issues effectively. Act as the bridge between customer experience and product stability, ensuring a seamless experience for clinics even during fast-moving release windows.
Lead customer experience transformation and serve as the strategic driver of customer retention, satisfaction, and expansion across our entire customer base. Scale support operations and innovative customer success solutions while maintaining exceptional service standards and driving measurable business outcomes. Requires a customer-obsessed leader who can scale support operations and deliver innovative customer success solutions.
Play a critical role in the delivery of world-class client support and are responsible for responding to technical and non-technical customer queries. The post will be assigned to triage of support cases for local and global clients. We are looking for an enthusiastic, self-motivated individual with a technical or customer support background to expand our Product Support Team.
Provide customer service to those who have general questions regarding their funding, while also supporting our award-winning Account Servicing Department contributing to customer satisfaction and efficiency. Working collaboratively across the organization and interacting via phone, online, in writing, and face-to-face with internal and external customers. Graciously deal with changes in a fast-paced environment, enjoying multitasking within an innovative environment.
As a Client Services Representative at ACQ, you'll report to the Senior Client Experience Manager and serve as a point of support for workshop clients and book customers. Your goal is to provide exceptional experiences through high-touch communication and efficient problem-solving. This role is ideal for someone who loves helping people and takes pride in turning challenges into memorable experiences.