Provide compassionate customer service to policyholders, assisting with questions and initiating sensitive claims during emotional conversations.
Communicate clearly and at a comfortable pace, listening carefully and documenting interactions accurately while maintaining confidentiality.
Remain calm and professional on every call, treating all customers with dignity and ensuring a positive experience.
Five Star Solutions is a compassionate service provider handling sensitive insurance calls for policyholders. They offer stable full-time remote positions with benefits, emphasizing empathy and professional support in their team.
Communicate with members via phone and email, providing empathetic support and solutions.
Accurately document interactions and collaborate with the team to share best practices.
Handle a high volume of inbound calls with a solution mindset and people-focused approach.
Achieve is a leading digital personal finance company helping people move from struggling to thriving with personalized financial solutions. We have over 3,000 employees in mostly hybrid and remote roles across the United States, with a culture focused on empathy and inclusion.
Troubleshoot and resolve customer issues across iOS, Android, and web.
Identify trends, bugs, and escalate priority issues with a close-knit team.
Serve as the voice of the community, championing feature requests to Product.
AllTrails is the app for exploring the outdoors, connecting people to their next adventure. It is home to the world's largest outdoor community, with a team that values positivity, innovation, and inclusivity.
Visit clients onsite across Georgia to support members in navigating their Sidecar Health plans.
Act as in-person support for client groups and members after enrollment and during escalated periods.
Work in a traditional member care capacity, answering calls, web chats, and emails with excellent customer service.
Sidecar Health is redefining health insurance to make healthcare affordable and attainable. Their team includes tech leaders, policy makers, and healthcare professionals driven to fix the broken system with a personalized, transparent approach.
Work with a multi-disciplinary team to ensure a high-quality patient experience.
Manage patient/provider messaging and coordinate care plans.
Provide administrative and communication support for the provider network.
Thirty Madison is now part of Remedy, revolutionizing healthcare accessibility. The company is dedicated to building a diverse, inclusive, and authentic workplace, with a focus on patient care and provider support.
Making energy easy by helping business customers understand their bills and tariffs without jargon.
Solving problems end-to-end, from billing queries to meter issues, with no script.
Thinking on your feet to deliver real solutions and treat every customer with care.
Octopus Energy is an energy supplier that aims to make energy better for customers and the planet. They have a fast-paced, ego-free culture with a focus on real conversations and problem-solving.
Communicate with users via chat, maintaining warm and engaging conversations.
Adapt communication style to different users and ensure consistent, natural dialogue.
Follow internal guidelines and reliably handle high-volume chat interactions.
Social Discovery Group (SDG) solves problems of loneliness and disconnection through social discovery products. Our international team of digital nomads works remotely worldwide and we are a two-time 'Great Place to Work' winner and Top-5 Work-From-Anywhere company.
Providing customers a seamless support experience.
Submitting applications to the carrier and owning till approval.
Helping customers navigate the healthcare system.
Vitable is a health benefits platform designed to make high-quality healthcare accessible to uninsured and underinsured Americans. They are a small, passionate team moving fast to solve a meaningful problem.
Provide customer support and services, including processing, prioritizing, and documenting incoming customer inquiries via the ticketing system.
Analyze and resolve user issues, offer competent advice on using lcmd in customer projects, and collaborate with internal departments for complex support cases.
Create, maintain, and optimize help center content, support customer onboarding, and prepare training materials along with managing training projects.
Lcmd is a pioneer in the construction industry with an innovative Software-as-a-Service (SaaS) solution, driving the digital transformation in construction. As a subsidiary of Drees & Sommer SE, one of Europe's leading construction consulting firms with over 5,100 experts at 59 locations worldwide, we have successfully implemented more than 3,000 projects using Lean Construction Management.
Handle First Notice of Loss (FNOL) calls for auto and property insurance customers.
Gather, verify, and document claim information while explaining the claims process.
Provide empathetic, professional customer service in a high-volume remote environment.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. The partner company fosters a supportive, collaborative culture with a focus on professional development and flexibility, though employee size is not specified.