Provide timely, professional customer service to federal government customers in a 24x7x365 support model.
Manage customer cases and requests using CRM platforms, ensuring accurate documentation and resolution.
Coordinate non-technical post-sales support including account access, licensing, warranties, and logistics.
Jobgether uses an AI-powered matching process to connect candidates with hiring companies. It is a platform that facilitates job applications and emphasizes efficiency and fairness in recruitment.
Outstanding people skills and a desire to uphold the mission to protect every child and serve all working people.
Excellent communication skills, including active listening and problem-solving.
Ability to learn, adapt, and work well both independently and with a team.
Global Elite Empire Consultants is a third-party recruiter focused on protecting children, serving working people, and supporting veterans. The company offers a flexible, remote work environment with weekly training led by top leaders.
Resolve the organization's most complex support issues as the final internal escalation point for Customer, Driver, and Acquisition Support.
Handle VIP, high-profile, and executive escalations with urgency and discretion, ensuring clear and appropriate resolutions.
Provide resolution guidance to outsourced teams and identify recurring escalations to recommend process improvements.
Gopuff is a convenience delivery platform that brings everyday essentials to customers in minutes. The company is assembling a motivated team to support its growth, with an inclusive workplace culture.
Process internal and external customer inquiries via phone, email, and other channels, resolving issues and ensuring order accuracy.
Collaborate with sales, freight, and order management teams to de-escalate conflicts and provide timely solutions.
Maintain a proactive, problem-solving mindset in a fast-paced remote environment, multitasking across calls, emails, and meetings.
Advanced Drainage Systems is a leading manufacturer of stormwater and onsite septic wastewater solutions, committed to sustainability and innovation. With a vast manufacturing and distribution network, we foster a culture where diverse perspectives drive better ideas, ensuring every employee feels valued, heard, and empowered to make an impact.
Respond to client requests with timeliness and accuracy
Assist Advisors with client meeting prep and follow-up tasks
Process account openings, transfers, and manage brokerage tasks
ASL Financial, LLC is a boutique financial planning, tax, and investment advisory practice serving individuals, families, business owners, and high-net-worth clients with complex planning needs. The firm is intentionally small, relationship-driven, and grows through client referrals rather than advertising.
Lead and motivate a team of customer service agents in a remote contact center.
Oversee daily operations to exceed service levels and customer satisfaction targets.
Collaborate with departments to improve processes and train staff.
Duluth Trading Company creates innovative workwear and gear for hands-on individuals. They foster a can-do, hard-working culture with a digital-first mindset.
Own hospital accounts and execute all aspects of hospital marketing campaigns on the platform, including layout, proofs, and updates.
Partner with clients to understand goals and measure success across physician marketing campaigns, then own client reporting to showcase progress.
Strategically partner with the Sales team for campaign execution from delivery through renewal.
Doximity is the leading clinical AI company with the largest network of U.S. clinicians, trusted by over 85% of physicians and 300+ health systems. They value curiosity, ownership, inclusion, and meaningful impact, fostering a fast-paced, tech-savvy, non-corporate culture.
Provide outstanding support to veterans and their families while maintaining a strong work ethic.
Utilize excellent communication, active listening, and problem-solving skills to uphold our mission.
Enjoy a flexible schedule with weekly pay in a fully remote environment.
We support a huge network of veterans through a mission to protect every child and serve all working people, leaving no veteran behind. As a third-party recruiter, our culture is flexible and remote, offering weekly trainings and industry-leading resources.
Serve as direct supervisor of a team of Customer Service Leads and Representatives, providing coaching and support to ensure premium customer service.
Drive productivity through queue management, adherence monitoring, and real-time feedback via Slack and Google Hangouts.
Collaborate with cross-functional teams to identify roadblocks and deliver actionable solutions to enhance the customer experience.
Minted is a marketplace that empowers a thriving community of independent artists to sell and scale their work. They have reached over 75 million homes worldwide, employ 350+ full-time employees, and foster a culture of creativity and inclusion.
Research and follow up on unpaid insurance claims via mail and phone.
Review and appeal underpaid or rejected claims, coordinating with collection agencies as needed.
Respond to customer inquiries, resolve billing discrepancies, and maintain accurate records.
Accendra Health simplifies healthcare by delivering essential products and services beyond traditional settings, with a focus on home-based care. With over 6,000 teammates across 250 locations nationwide under the Apria and Byram Healthcare brands, we are dedicated to personalized care and accessible health solutions.