Lead and scale a high-performing team of Technical Account Managers.
Drive customer value realization through cybersecurity, threat intelligence, and technical expertise.
Partner cross-functionally to improve adoption, retention, and operational efficiency.
This company is a fast-growing cybersecurity SaaS organization. It is a high-growth startup with an experienced, passionate, and internationally recognized cybersecurity team.
Lead and coach Support Analysts to deliver timely, accurate, and professional customer resolutions.
Manage daily support operations, ticket triage, queue health, SLAs, escalations, and quality monitoring.
Use performance data and cross-functional partnerships to drive continuous improvement.
Interwell Health is a kidney care management company that partners with physicians to reimagine healthcare and help patients live their best lives. The team is mission-driven, collaborative, humble, inclusive, and focused on delivering on promises.
Serve as strategic advisor for 20 high-impact financial institution customers, driving retention and growth.
Develop and execute tailored success plans to maximize product adoption and value.
Identify expansion opportunities and collaborate with Sales to close upsells.
Eltropy is on a mission to disrupt financial services access by providing a digital communications platform for community banks and credit unions. They are a startup with a team-oriented culture, valuing transparency and customer focus.
Assist customers with product, shipping, billing, and order inquiries.
Research and resolve concerns using multiple systems and root cause analysis.
Meet contact center performance metrics to ensure customer satisfaction.
Golden Customer Care provides customer service for health, wellness, beauty, and pet brands. We offer a supportive culture with benefits like no-cost insurance, employee stock ownership, and room for growth.
Serve as primary point of contact for managed services clients, driving adoption and retention.
Manage onboarding, escalation, proactive relationship management, and expansion opportunities.
Maintain customer records, analyze health and revenue trends, and translate feedback into improvements.
ePlus provides technology solutions and managed services, believing technology is a people business. The team is collaborative, innovative, and committed to diversity, inclusion, and work-life balance.
Act as primary support point of contact for assigned accounts, managing end-to-end case resolution.
Proactively monitor case health, track aging issues, and drive accountability across teams.
Coordinate with Support, Engineering, and Account Management to ensure timely updates and customer confidence.
Motive builds technology using AI and computer vision to improve safety and efficiency for businesses with vehicles. It serves nearly 100,000 customers across industries like transportation and logistics, construction, and energy, and is a Forbes Cloud 100 company.
Updates patient accounts with information received from hospitals and follow-up with Contact Specialist.
Accesses client connections/computer system to obtain information required to update accounts.
Performs special projects or tasks as assigned and assists IT in resolving access issues.
Revecore helps hospitals recover the revenue they've earned through specialized expertise and proprietary technology. Trusted by over 1,300 hospitals across 48 states, they have built a supportive and innovative workplace where people support one another.
Serve as the main guest contact for 108+ Smoky Mountain vacation rental cabins during assigned hours.
Handle guest messages and calls across text, email, Airbnb, and VRBO.
Coordinate after-hours maintenance with local vendors and log all interactions for smooth handoffs.
Hire Hangar is a talent placement company connecting top talent with vetted employers. They focus on providing competitive pay and real growth opportunities for contractors.
Partner with sales and customers to migrate content and deliver hands-on platform training.
Own multiple onboarding projects, spot risks early, and keep stakeholders aligned across time zones.
Support clients through setup, ensuring they launch confidently and get ongoing value from WeTravel.
WeTravel is a travel technology platform that helps tour operators and travel businesses manage bookings, payments, and client experiences. With an international, travel-loving team, they prioritize innovation, collaboration, and empowering customers to grow.
You will provide travel and journey information for Scotland's public transport network.
You will accurately log road incidents and report them to the appropriate network operator.
You will handle out-of-hours lines covering lost property, complaints, and network issues.
Teleperformance is a global leader in digital business services, providing customer experience and contact centre solutions. The company has a large, diverse team and fosters a supportive culture with training, wellness, and career development opportunities.