Manage inbound SMS inquiries and engage in consultative conversations to understand patient needs.
Guide prospective patients toward scheduling consultations and coordinate appointments using scheduling tools.
Maintain accurate patient information in CRM systems and conduct follow-ups to support the decision-making process.
The hiring partner is a healthcare-focused organization that connects patients with appropriate care. The company values empathy, independence, and meaningful conversations, operating with a small, supportive team in a remote setting.
Deliver exceptional case experiences to dentists and orthodontists using 32Co.
Act as a key member of the clinical support team, solving problems and finding solutions.
Identify areas for improvement and scale the function as the company grows.
01Health is a health-tech company that started in dentistry with products like 32Co and Aerox Health, and is now expanding into multi-vertical healthcare with AI infrastructure. Backed by Balderton, it is a Series A startup with a growing team and a collaborative, inclusive culture.
Manage a portfolio of enterprise customers as a trusted advisor and strategic partner.
Drive customer retention, renewals, and expansion opportunities.
Lead executive-level business reviews and success planning sessions.
The company provides innovative SaaS solutions that help organizations maximize value. It operates with a remote-first, collaborative culture and focuses on customer success.
Own a book of ~40-50 SMB accounts from kickoff through renewal, driving adoption and retention.
Lead customer onboarding end-to-end with a 30-day implementation timeline, configuring marketplace listings and integrations.
Serve as first responder for all inbound customer questions, triaging issues and facilitating renewals.
Suger helps revenue teams sell more effectively by simplifying workflows for buying and selling through cloud marketplaces. The company has ~300 customers, including enterprises like Snowflake and Workday, and a team of ~60 people with hubs in SF and Vancouver.
Provide clear, timely, and customer-friendly support for OneLogin service questions and technical issues.
Perform initial troubleshooting, gather logs, and document findings before escalating when needed.
Take ownership of assigned cases, keep customers informed, and collaborate with senior engineers to resolve complex issues.
One Identity provides identity and access management solutions to secure and manage information infrastructure. The company has a global team and emphasizes a culture of innovation, teamwork, and wellbeing.
Review and analyze written borrower complaints from regulatory agencies and escalation channels.
Conduct proactive outreach with de-escalation techniques to restore customer confidence.
Maintain accurate documentation and ensure compliance with regulatory requirements and company standards.
LoanCare is a leading national provider of full-service mortgage subservicing, serving banks, credit unions, and investors. Backed by Fortune 500 Fidelity National Financial, they subservice over 1.8 million loans and foster a culture of integrity, innovation, and collaboration.
Investigates complex Workers Compensation claims to determine coverage, compensability, and exposure.
Manages litigated files and participates in settlement negotiations and strategy discussions.
Uses data analysis and medical management strategies to resolve high-severity cases effectively.
Liberty Mutual is a diversified insurer offering a range of insurance products and services. The company has a large workforce and fosters an inclusive culture with a focus on professional development and employee well-being.
Execute targeted outbound campaigns via cold calling, email sequencing, and LinkedIn Sales Navigator to qualify new business opportunities.
Manage CRM data hygiene, maintain sales enablement workflows, and support performance analytics and reporting.
Coordinate with senior account representatives to schedule first calls, support forecasting, and assist marketing coordination.
We are a cleantech contractor providing comprehensive energy efficiency services for ESCOs and corporate clients, with six specialized units. ECM Holding Group is part of EMCOR, a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure.
Provide day-to-day management to a team of OnePACS Technical Account Managers and Application Analysts.
Drive team development, including hiring, onboarding, career development, and performance management.
Lead, coach, and empower the TAM and AA teams to succeed and adopt best practices.
Experity is a mission-driven team transforming on-demand healthcare across the U.S., empowering urgent care clinics with industry-leading software. The company values teamwork and offers flexible work arrangements, comprehensive benefits, and ownership opportunities.
Own client relationships from kickoff through renewal, leading onboarding and training on our AI audit platform.
Jump into operations, support sales calls, review deliverables, and build internal processes as needed.
Take ownership of problems and workflows without yet an owner, stepping into any role to keep the company moving forward.
Oath is an early-stage startup reimagining audit through an AI audit platform. They are a small, growing team seeking early employees who thrive on building and ambiguity.