Remote Customer service Jobs

As a Member Engagement Representative, you’ll be the first connection between members and the care that can change their lives. You’ll deliver compassionate, high-quality service while helping participants understand their benefits, enroll in the right health programs, and resolve any issues along the way.This is an excellent opportunity for individuals with customer service or call center experience who want to grow within a mission-driven organization.

The Customer Experience Associate 1 ensures best-in-class customer service is delivered to all customers during the vehicle repair process. The position requires a high level of customer service and communication skills, plus the ability to problem solve. This is a remote position and applicants must live in Dallas, TX or Chicago, IL.

We're looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. In this position, you will work with multiple clients throughout the day, providing outstanding service and product knowledge.

We are looking to hire new associates to our customer service team due to the rapid expansion of our company. As a result of the increased demand of our client base, we are looking for highly motivated workers to counsel and serve working families. Our service team is selective, seeking qualified candidates with experience in customer service or sales who are also flexible, adaptable, and trainable.

Destination Knot is looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment.

You will respond to all incoming customer enquiries before, during and after booking by email and telephone. Handle complaints and collect feedback from our customers, thereby supporting the success of SIXT and contributing your suggestions for improvement. You are willing to work shifts, nights, and weekends.

The Patient Engagement Specialist provides service for inbound pharmacy phone calls and places outbound patient refill calls, assisting patients through the entire refill process. This role involves responding to patient requests, supporting health systems, checking prescription statuses, and helping pharmacies adjudicate electronic claims. They act as a point of contact between patients, pharmacy staff, clinical providers, and internal areas.

Assist potential customers with navigating our online insurance shopping experience and obtaining quotes for their company’s health insurance options. Work with existing customers to answer and resolve basic administrative and billing questions. Ensure that customer inquiries are responded to quickly and thoroughly. Contribute daily to the Support team’s mission to delight our customers and help eliminate the fear of purchasing and using health insurance.

Coordinate production of client materials, or related services and maintain positive customer relations through active engagement of the customer through all stages of the manufacturing process. Engage customers to gather job requirements and translate them into detailed manufacturing/kitting instructions and shipping/postal instructions. Ensure job instructions are entered and verified in the various manufacturing or procurement systems and queued in to the production schedule.

As a Customer Support Agent, you will provide first-level support for POS hardware/software and PAR products. Resolve operational and technical issues quickly and efficiently, log and manage incidents using service management tools. Deliver exceptional service that fosters total customer satisfaction and collaborate with internal teams and third-party engineers.