Assist clients remotely in an effort to solve their future financial challenges. This includes developing a pipeline for business to build clientele, taking advantage of leadership opportunities to build teams, discovering new programs to assist clients, and advocating for our clients with risk management.
Advise and guide customers, ensuring they adopt Samsara and continuously gain business value from our products. You will be part of our Implementation team, responsible for helping Mid-Market customers deploy and adopt our IoT solutions for their fleet and industrial assets. Own the customer relationship and ensure a successful deployment of Samsara's solution.
Lyra Health is looking for a Customer Success Manager who is energized by engaging with customers, building relationships and delivering results. This role will be a great fit for you if you are a doer; you are passionate about making a difference, comfortable with ambiguity, and are naturally collaborative. Serve as the primary relationship owner for our Enterprise segment employer customers, maintaining regular contact with the customers’ benefits team members and other key stakeholders.
As the Bi-Lingual Associate Product Consultant, you are the “Voice of Moen” that consumers interact with when they have product, installation, or warranty questions; delivering a consumer experience that drives unsolicited, positive “word of mouth” advertisement. Manages inbound calls from Spanish and/or English speaking consumers to resolve product and technical support issues. The position is 100% remote and requires a disturbance free work area and reliable internet service.
The Customer Support Engineer will be responsible for meeting business objectives by developing practical and innovative ways to identify and meet goals, coordinating with cross functional teams and driving closure on customer issues raised on GE e-terra products. Responsible for addressing customer issues and concerns with GE e-terra AEMS.
Lyra Health is looking for a Customer Success Manager who is energized by engaging with customers, building relationships, strategy and overall delivering results. You should be highly organized, detail-oriented, and resourceful. This role will be a great fit for you if you are a doer; you are passionate about making a difference, comfortable with ambiguity, and are naturally collaborative.
We’re looking for enthusiastic individuals to assist existing and prospective clients within our organization. This position will work with multiple clients through-out the day providing outstanding service and product knowledge.
Serving as an ambassador for the Relay Payments brand, Customer Service Associates ensure excellent customer service standards and maintain high customer satisfaction. This role assists with complaints, errors, account questions, payment processing, refunds, and other inquiries via phone and email. They follow-up with customers, communicate feedback, greet customers with empathy, record confidential information, and work with team leadership to ensure customer service is delivered.
PocketHealth is seeking a Technical Support Specialist to provide technical support and handle urgent escalations from patients or providers in a production environment. In this role, you will work closely with all stakeholders including support representatives, customers, account managers, technical services and the management team to troubleshoot, diagnose, and resolve issues.
You will be working at a dynamic and fast paced start-up as a member of the Customer Experience (CX) team. You will be enabling Customers to leverage APIs and microservices to drive their business initiatives in one of the most exciting and innovative technology domains in the industry. This team interfaces with customers throughout their lifecycle helping them realize the value of their Kong investment.