Remote Customer service Jobs

Handling customer inquiries and hotel reservations professionally. Finding the best deals and options near the Haram. Communicating with hotels and suppliers and completing reservations accurately.

• Provides over-the-phone consecutive interpretation between Multiple Languages and English.
• Performs sight translation of written documents.
• Provides quality control review of translated documents as required.

• Provide customer support to international private and corporate clients.
• Handle complex customer inquiries and written complaints in German and English.
• Cooperate with international colleagues to find solutions to problems.

Plan dream vacations for clients. Create customized itineraries. Provide exceptional service.

• Design and deliver enablement initiatives for Account Managers (AMs) and Customer Success Managers (CSMs).
• Strengthen team performance and drive customer adoption, retention, and expansion.
• Collaborate with cross-functional teams to ensure global consistency and scalability.

Assist existing and prospective clients within our organization. Work with multiple clients throughout the day. Provide outstanding service and product knowledge.

• Resolve customer queries directly via help desk.
• Monitor team performance and ticket queues to ensure prompt resolution.
• Maintain and update internal and external support content based on common queries.

As Customer Care Expert, provide care to users through calls, chats, and email, understanding each user’s business goals and guiding them through their journey. Help them solve problems, exposing ways to achieve their goals and develop positive customer relations. Analyze user behavior to determine effect on user satisfaction and work with all other departments to improve user experience.

• Answer inbound calls from patients, doctor's offices, and insurance carriers.
• Initiate payment plans for patients with outstanding balances.
• Utilize multiple resources to resolve patient inquiries while on the phone.

• Provide customer service, handling inquiries and complaints.
• Support customers with onboarding and staking setup.
• Collaborate with technical teams to troubleshoot and resolve technical issues.