Handle incoming client requests remotely via phone and email, providing technical support for MYLE software.
Identify root causes of issues and offer appropriate solutions tailored to each client.
Collaborate with support team members to resolve tickets and contribute to the knowledge base.
Founded by aeronautical engineers, MEDFAR Clinical Solutions provides a cloud-based electronic medical record (EMR) solution for healthcare clinics. The company focuses on clinical success, patient safety, and offers a unique healthcare management platform, promoting a culture of transparency, collaboration, and innovation.
Own relationships for Enterprise accounts across banks, credit unions, and fintech customers.
Develop in-depth understanding of the fraud domain and SentiLink products, handling onboarding and regular customer meetings.
Take a consultative approach to understand fraud situations and propose solutions, establishing business goals and plans.
SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transact with confidence. Backed by world-class investors including Craft Ventures and Andreessen Horowitz, the company has earned recognition from Forbes Fintech 50 and other major outlets.
Manage incoming calls, emails, and patient inquiries for a remote dental practice.
Schedule appointments, verify insurance, and handle patient check-in/out.
Maintain accurate patient records and communicate with dental staff.
SnappyCX provides remote staffing solutions for dental and medical practices. They operate with a remote team dedicated to matching skilled professionals with healthcare clients.
Assist the claims team and LMVR with tasks related to the ICEP process for Costco, coordinating placement of injured workers.
Communicate effectively with claimants, employers, and claims staff to address return to work barriers and maintain documentation.
Collect data, resolve problems, and identify administrative inefficiencies to enhance workflow and productivity.
Liberty Mutual is a global insurer that helps people protect and insure their assets. The company values inclusion and offers comprehensive benefits, with a large employee base and a culture focused on well-being and professional growth.
Define and execute a global post-sales strategy to accelerate customer value and growth.
Lead large distributed teams across Professional Services, Customer Support, and Success.
Partner with Product and Engineering to turn customer insights into product improvements.
This company is a partner of Jobgether, focusing on enterprise cloud and AI solutions. They are a large, distributed global organization with over 200 employees, fostering a culture of accountability, transparency, and inclusion.
Own the end-to-end onboarding process for new customers from kickoff to adoption.
Map contractor processes and rebuild them as workflows inside the platform.
Use AI to automate onboarding and support scaling without headcount growth.
They are building an AI operating system for commercial general contractors. The small, seed-stage team has a strong construction background and high ownership culture.
Provide responsive technical service at customer sites, troubleshooting and supporting product applications to drive satisfaction and retention.
Manage multiple customers across British Columbia, performing equipment repairs, chemical testing, and process improvement recommendations.
Document findings using CRM and analytics tools, collaborating internally to resolve issues and uphold safety and quality standards.
Our partner is a company seeking a Technical Service Representative to support industrial and fleet-wash customers across British Columbia. They emphasize safety, innovation, collaboration, and continuous improvement in a dynamic environment, though specific size is not stated.
Provide multilingual customer support through email, live chat and phone for Forex clients.
Assist with account setup, KYC verification, and MT4/MT5 platform troubleshooting.
Manage tickets in helpdesk systems and escalate complex issues to internal teams.
This partner company is a fast-growing international Forex and financial services provider. They foster a collaborative and supportive working environment with a diverse international team.
Process and balance incoming contracts and payments in the administrative system with attention to detail.
Assist customers and dealers with cancellations, contract inquiries, and portal navigation.
Collaborate with teams to ensure accurate contract corrections, claims, and year-end audits.
Protective helps protect customers against life's uncertainties, providing insurance and peace of mind. They are a large company with a focus on employee wellbeing, offering comprehensive benefits and emphasizing a diverse and inclusive workforce.
Assist Client Directors in protecting and increasing Gross Profit Margin and customer satisfaction through daily attention and service.
Manage transaction lifecycle from quote to cash, coordinate internal support teams, and maintain pipeline and forecast.
Work independently with customers to address issues, prepare pricing and proposals, and maintain vendor relationships.
AHEAD builds platforms for digital business by weaving together cloud infrastructure, automation, analytics, and software delivery to help enterprises with digital transformation. The company prioritizes a culture of belonging and is an equal opportunity employer.