Flock Safety is looking for an experienced Customer Success Manager to deliver value and an exceptional experience to strategic customers. This is a fully remote position, with expectations of travel to visit customers a few times a quarter. The role requires exemplary time management skills, the ability to manage multiple projects, critical thinking, ownership, passion for building relationships, and effective communication.
As a key member of the Support Team, you'll resolve complex technical challenges and provide expert guidance to valued clients in a fast-paced environment. You will report to the Senior Customer Support Manager and will contribute directly to Vimeo’s Sales Assisted Support efforts specializing in the video product area. You will also provide high level support to Sales Assisted customers, handling inquiries via tickets, phone calls, and messaging platforms.
We are currently seeking an energetic Seasonal Customer Support Group (CSG) Coordinator who can thrive in a fast-paced environment. In this role, you will serve as a liaison between our corporate headquarters and retail stores, while also working with outside vendors to support our Sales Support Specialists in multiple capacities. The position requires extensive administrative experience, a talent for multitasking under deadline pressure and the ability to excel in a supporting role.
The role owns the relationship from kickoff to renewal, ensuring each series launches on schedule, meets audience-growth targets, and delivers measurable thought-leadership value. Success hinges on proactive communication, deft project orchestration, and an ability to translate storytelling goals into a clear production cadence.
Reporting to the Senior Manager, Global Customer Service, this role brings to life what great service looks like at Minted, working with frontline reps and contact center leaders, within Minted and with global partners. The perfect fit is someone who loves growing and developing people and understands what it takes to deliver great customer experiences, excited about being part of building a world-class customer service team.
Proactively communicate with service providers and homeowners on a daily basis to ensure smooth coordination and timely updates on open job requests. Prioritization based on provider quality, request urgency, and other key factors. Monitor and respond promptly to incoming messages from both customers and service providers, providing helpful support and resolving issues as needed. Assist Service Providers and homeowners with general support needs.
The Customer Success executive plays a pivotal role in strategic projects focused on enhancing our global customer success maturity. The role will involve collaborating with cross-functional teams and driving improvements to processes and operations through Vitally.i.o, our internal customer success operations platform to support your Customer Success peers.
LifeLabs Learning is looking for a strategic and client-focused Client Success Specialist. You will lead client rollouts, onboarding and training, and ensure successful adoption of the products. You’ll be responsible for a portfolio of clients, in partnership with the Sales team, focused on Enterprise and strategic accounts. You’ll build strong relationships, resolve challenges, track key performance metrics, and drive continuous improvement.
The Senior Customer Success Manager is responsible for driving platform adoption, assessing overall health of a customer’s engagement with Outreach, and providing strategic insight and guidance to customers aligned with their goals. This role acts as a point of contact for customer post implementation for guidance in the customer journey and serves as a customer advocate.
We’re looking for enthusiastic individuals to assist existing and prospective clients within our organization. This position will work with multiple clients through-out the day providing outstanding service and product knowledge.