Build and maintain strong, long-lasting client relationships.
Ensure timely and successful delivery of solutions according to client needs and objectives.
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
INFUSE is a demand generation company providing solutions to B2B organizations. With a global team across more than 60 countries, the company has been recognized on the Inc. 5000 list and received over 60 industry awards, including Inc. Best Workplaces.
Provide technical support for Axalta product lines, covering selection, mixing, and application on various substrates.
Deliver color matching, cross-references, and correction guidance while documenting issues in Salesforce.
Assist customers via phone, email, chat, and text with troubleshooting, documentation, and escalation.
Axalta is a global coatings company engineering sustainable, colorful solutions that protect products from heat, corrosion, and other elements. With 150+ years of experience, it serves 100,000+ customers across 140+ countries.
Act as trusted advisor driving customer success from onboarding through expansion.
Build strong relationships with technical and senior stakeholders, translating technology into business outcomes.
Collaborate cross-functionally to expand adoption and monitor customer health using data insights.
The hiring company provides advanced telemetry and observability solutions, helping organizations manage and route data effectively. It operates as a remote-first, inclusive organization with a globally distributed team.
Deliver high-quality customer experiences that educate consumers on life insurance and Ladder.
Provide omnichannel service via email and phone, responding to inquiries accurately and timely.
Collaborate with internal stakeholders and Underwriting to improve the customer journey and fulfill application requirements.
Ladder is a life insurance company that uses AI-powered real-time underwriting to reduce the application process from months to minutes. The company is highly collaborative and mission-driven, having provided $74 billion+ in coverage.
Deliver high-impact presentations and technical workshops for professional soccer clubs and industry events.
Onboard and train clubs on Catapult's integrated video, GPS, and Hub ecosystem.
Act as a strategic consultant to drive retention, expansion, and product alignment.
We are a sports technology company empowering professional teams with health, performance, video, and AI insights. With over 5,000+ teams worldwide and a workforce spanning 32 countries, we foster a high-performance, growth-minded culture.
Coordinate travel reservations for individuals, families, and groups
Research destinations and prepare customized itineraries
Deliver exceptional customer service throughout the travel process
We help individuals, families, and groups plan memorable vacations. Our team works fully remotely with a flexible schedule and provides comprehensive training and ongoing support.
Serve as the first point of contact for members across phone and messaging, helping them navigate the app and connect to the right services.
Resolve routine virtual-care member issues within Tier 1 scope, documenting interactions clearly and escalating when necessary.
Manage multiple workflows and systems to deliver a seamless, member-first experience.
Included Health is a new kind of healthcare company delivering integrated virtual care and navigation. We're on a mission to raise the standard of healthcare for everyone, offering care guidance, advocacy, and access to personalized virtual and in-person care.
Own the systems behind customer support: knowledge base, training, QA, and data.
Partner with BPO leadership and AI Lead to improve agent performance and customer satisfaction.
Analyze CSAT, NPS, QA, FCR, and AHT data to drive workflow and knowledge fixes.
Grüns makes comprehensive nutrition gummies formulated from 60 nutrient-dense whole-food ingredients. The company is a fast-scaling, fully remote team that values high standards, ownership, and work-life balance.
Lead end-to-end Tier 1 and Tier 2 contact center operations across Member, Broker, and Provider channels.
Manage a geographically distributed leadership team and build an inclusive, high-accountability remote culture.
Drive performance frameworks, workforce management, and technology strategy to scale service operations.
Oscar is a health insurance company built around a full stack technology platform and a relentless focus on serving members. Oscar fosters an inclusive, high-accountability remote culture and is an equal opportunity employer.
Manage day-to-day client operations and requests, serving as a responsive point of contact for routine questions.
Help execute Bridg's client engagement model, including onboarding tasks, status updates, and recurring client touchpoints.
Monitor client usage, prepare reporting and materials, and collaborate cross-functionally to resolve client issues.
PAR Technology is a leader in restaurant technology, providing software and hardware solutions for over 100,000 restaurants in more than 110 countries. Its Bridg division offers an enterprise identity resolution and data platform, with a collaborative 'Better Together' culture.