Remote Customer service Jobs

As a Customer Success Specialist, you’ll be the expert who ensures that both guests and landlords experience the magic of a seamless rental journey. This is a hands-on, people-centric role for someone empathetic, tech-savvy, and energized by delivering world-class service.

Sword Health is looking for an entrepreneurial, growth-driven individual to join their fast-paced and dynamic Customer Success team. In this role, you will work closely with partners, customers and internal teams to onboard, manage, and expand Sword’s portfolio of employer customers, playing a critical role in driving customer satisfaction, retention, and revenue growth. They are seeking Customer Success experts who excel at managing and growing diverse accounts, building strategic relationships, and delivering impactful, measurable results. The ideal candidate is organized, detail-oriented, and resourceful, with a natural talent for collaboration and a strong passion for expanding access to quality healthcare for those who need it most.

Assist existing and prospective clients within our organization. Work with multiple clients throughout the day, providing outstanding service and product knowledge. Seeking enthusiastic, self-driven individuals.

Support customers in unlocking the full value of Tango, building strong relationships, driving engagement, and supporting retention and growth. The Customer Success Associate will lead customers through implementation, provide support and education, and identify opportunities and risks within the customer base. This role involves collaborating with Product, Marketing, and Operations to share feedback and insights that positively impact the customer journey.

As a VSOC Analyst, you will join an embedded role for a virtual 24/7 security operations center (VSOC). Using the latest industry technologies and practices, you will identify, analyze, and advise on adverse conditions and threats that could affect the safety, security, and operational continuity of the client and its users. You will engage directly with the client to provide immediate support, consulting, and assistance with trust and safety issues.

We are seeking a friendly and enthusiastic Product Support Specialist to join our Product Support Team who will be on the front lines supporting, triaging, and resolving customer inquiries and completing various tasks assisting the broader Customer Success team. The ideal candidate must be able to communicate effectively and efficiently with customers, possess problem-solving skills, and above all, have a passion for helping others.

In the APAC Commercial team, be the driving force behind an exceptional customer experience, fostering trust, integrity, and long-term success through proactive engagement and data-driven insights. Build and expand customer relationships, ensure adoption and retention, and identify growth opportunities while collaborating with cross-functional teams globally.

Part-time Member Outreach Coordinator needed to make outbound calls to members regarding cases referred by health plans. You will verify member information, document interactions, and collaborate with the Client Services team. Must have strong communication skills and be detail-oriented.

Be the bridge between technology and the factory floor. This role offers a chance to make a tangible impact on manufacturing, digital transformation, and helping teams succeed. You’ll work with top manufacturers, ensuring they achieve measurable value through Poka’s platform, driving engagement, adoption, and operational excellence at scale.

As the leader and a key member of our Customer Success team, the Director of Customer Success will help craft the company's customer success strategies to build relationships with customers and collaborate with cross-functional teams internally to deliver consistently excellent customer experiences by scaling & hyper growth.