The Senior Client Support Analyst serves as a trusted advisor to clients, managing high-value accounts and driving strategic projects. Expertise in compliance, regulatory aspects, and client lifecycle management is needed. You will report to the Director of Customer Success.

As a Solution Engineer, you’ll be the technical bridge between our products and our customers, ensuring they get the most value from our AI-driven analytics. This role will be dynamic, challenging, and full of opportunities to grow. Key responsibilities include customer onboarding and support, technical consultation, documentation and enablement, customer advocacy, hands-on testing and improvement, and customer engagement.

Perform account management functions for assigned service accounts collaborating with underwriting, claims, policy holders and brokers, focusing on reducing loss potential while developing healthy account relationships to drive account retention and partnership. Complete on-site and remote surveys to assess an accounts operations, exposures, and hazard mitigation strategies to help Arch underwriting best identify and retain profitable business. Generate and review required reports and recommendations, meeting reporting deadlines in accordance with departmental performance objectives.

Join the Customer Support team at Apree Health as a Customer Support Specialist. You will respond to inquiries via email, phone, live chat, and asynchronous messaging, providing support for appointment scheduling, account access, benefits, programs, incentives, finding care, health screenings, and more. You will take ownership of resolving customer service and healthcare navigation issues, maintaining customer confidentiality in compliance with HIPAA regulations.

The Seasonal Customer Service Representative works from home interfacing with customers via calls and/or the Internet, providing support and resolution of routine problems regarding client's products/services. You will provide inbound customer support, help customers complete purchases, and persuade customers to purchase additional products and/or services while maintaining knowledge of client products.

As a Partner Support Specialist, you will work with Real Estate Professionals nationally to ensure our customers receive high-quality Real Estate valuation services and products in a timely manner. You will work closely with our real estate partners, keep records updated and progress reports by removing obstacles that delay deliveries.

The Manager of Customer Support is responsible for the supervision and operational management of a customer-centric workforce focused on solving issues for our customers. The manager will also work closely with other functional units to meet defined service level agreements and achieve high levels of customer satisfaction. You embody and promote HighLevel's core values, fostering a culture of collaboration, accountability, and innovation across the team.

As a Customer Success Manager, you will build strong relationships, leverage product knowledge, and apply project management skills to ensure customer satisfaction with ProcessUnity’s service. You will understand solutions, present relevant features, and drive adoption/ROI, exceeding net revenue retention goals by working with various teams to close the feedback loop on customer and market needs.

Seeking enthusiastic, hard-working, friendly individuals to support a huge network of veterans. This 100% remote position allows you to earn an incredible living while letting you choose the working hours that are convenient for YOU and your family. This position relies on outstanding people skills and the desire to uphold our mission “to protect every child and serve all working people and leave no veteran behind.”

Break free from the conventional 9-to-5 and design a life that truly reflects your ambitions. Be your own boss, create your schedule, and live the life you’ve always imagined. Join us and unlock a world of possibilities where health insurance reimbursements and all-expenses-paid trips to destinations like Ireland, Dubai, Amsterdam, and Iceland are just the beginning.