As a Customer Support Specialist, you will be the first point of contact for the Roadie community, providing excellent communication and problem-solving skills with a customer-first mentality. You'll act as an expert user of our mobile and web-based tools, ensuring the success of our logistics services and a great experience for our users. Customer Support Specialists work full time on a 4-day workweek schedule.
Job listings
Partner with the C-suite and finance leaders, building trusted relationships that drive business and financial outcomes. Owning an end-to-end book of 40+ customers, leading onboarding, enablement, frontline support, and account management to ensure smooth adoption and measurable impact. Partner with product and sales to refine our pre- and post-sales experience and deliver a cohesive customer journey.
This position involves handling inbound customer inquiries, reaching out to providers and members, and offering program support for contract members. It also includes providing technical and administrative support for various contracts, including internal applications and tools. The role requires ensuring high customer satisfaction through effective communication and problem-solving.
Seeking enthusiastic, hard-working, friendly individuals to support a huge network of veterans. This position relies on outstanding people skills and the desire to uphold the mission βto protect every child and serve all working people and leave no veteran behind.β This 100% remote position allows you to earn an incredible living while letting you choose the working hours that are convenient.
Responsible for conducting outbound calls to patients to facilitate CPAP supply reorders. Actively promote and sell CPAP equipment while ensuring compliance, satisfaction, and retention through effective outreach and relationship building. Customer-focused, multi-tasking individuals with exceptional time management and phone skills are encouraged to apply.
The Client Success Manager focuses on fostering long-term relationships with clients, ensuring their satisfaction, maximizing the value they receive from the firm's services, and ultimately driving client retention and loyalty. In essence, shift the focus from simply providing transactional services to building strong, strategic partnerships and becoming a key driver of client satisfaction.
We are looking for a detail-oriented and customer-focused Vacation Planner to join our team. In this fully remote role, you will assist clients with their travel plans, provide outstanding customer service, and coordinate all aspects of their vacation experiences. If you enjoy helping others and have a passion for travel, this role offers a chance to combine both.
This role advances Nest Health's mission through proactive, relationship-based outreach and community engagement. As the first point of contact, you'll introduce eligible member families to Nest Health's in-home care model, ensuring the market meets targets to sign up families for primary care services. You will also build relationships with community partners.
This role at Rad AI bridges the gap between the clinical team and customers, ensuring radiologists get maximum value from AI-powered reporting solutions. As a Radiology Clinical Support Specialist, you'll provide Tier 2 & 3 clinical support for radiologists and translate radiologist workflow needs into actionable product feedback.
Deliver superior customer support for antivirus software, managing inquiries about accounts, subscriptions, and technical issues through phone and remote sessions. Efficiently resolve customer issues related to software purchases, renewals, account management, and refunds, ensuring a smooth experience. Guide customers through the installation, reinstallation, and troubleshooting of antivirus programs.