Join the Internal IT team, based in Finland, and become a Senior IT Infrastructure Specialist; cooperate closely with the global IT team and other internal stakeholders to ensure the proper level of internal IT services; manage the Microsoft 365 environment, implement security measures, administer Azure/Entra ID, support internal users, manage corporate infrastructure, and drive IT change initiatives.
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We seek a Manager for our growing Expert Services organization in UKI, focused on all aspects of leading an expert team of resources (Business and Technical Consultants) in timely, high quality delivery work for ServiceNow customers. This work can consist of consultation, advisory guidance, and implementation work relating to the ServiceNow Technology Workflows products and processes.
The Technical Account Manager(TAM) takes ownership of and is responsible for the implementation of the Zeotap customer data platform (CDP). The candidate will ensure quick, high-quality, and comprehensive execution of CDP delivery, from initial setup and onboarding to ongoing adoption of new product capabilities. The role requires close collaboration with Solution Engineers, Account Executives and Customer Success Managers.
$17,390–$34,720
USD/year
The Infrastructure department is responsible for influencing and tracking change, providing frontline support, and delivering software-defined solutions. This role will help support and improve the company's global server environment with a network of ~8,000 on-premises servers worldwide, contributing to the stability, performance, and security of the infrastructure.
The ideal candidate will possess a strong blend of business acumen, technical expertise, and leadership skills to design and implement innovative IT solutions that align with our business objectives. You will play a crucial role in consulting with both internal and external stakeholders to analyze business processes and recommend effective solutions.
The Customer Outcomes Senior Platform Architect is an advisory role, responsible for helping our customers establish a technical foundation in the ServiceNow Platform and design solutions that deliver outcomes. The Senior Platform Architect ensures customers use leading practices around instance strategy, technical governance, core data, integrations and the health of the platform. This is a consultative role focused on guiding ServiceNow, partner and customer employees on the engagement team to provide a solution on an architecture designed for long-term success.
As an IT Helpdesk Technical Specialist, you will be at the frontline of technical support, ensuring smooth operations for our customers. You’ll work closely with customer IT teams, internal stakeholders, and fellow analysts to diagnose issues, implement solutions, and optimize processes. More than just troubleshooting, this role is about enhancing IT support through automation, problem-solving, and proactive improvements.
Act as the primary IT contact for the London office, communicating with management. Provide 2nd Tier support to resolve technical problems onsite and remotely. Conduct training, new starter onboarding, and maintain the request queue. You will also deploy and troubleshoot end-user computing devices and maintain system security.
Consult and Advise senior VP+ stakeholders to understand their short term and long-term goals and challenges, providing expert advice both in pre-sales and delivery capability on how ServiceNow can optimize their operations. Design and architect end-to-end solutions using ServiceNow Industry products that align with business requirements and Industry best practices with strong focus on service management, customer service, automation and user experience.