In this role, you will lead complex customer implementations, drive operational excellence, and develop scalable processes that enable billions in transactions for the most innovative fintechs and digital banks. You will coordinate a wide range of activities from gathering customer requirements and configuring the software to conducting technical setup and delivering training. You will operate at the intersection of our customers, internal teams, and third-party partners, executing progress across multiple project streams simultaneously.
Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide. The IT team at Headway is an essential function at Headway that builds operational efficiency into everything we do. In this role, you will execute projects to tackle challenges as the company continues to rapidly scale.
Supercharge Moxie’s efficiency by building practical, reliable automations and AI agents that help teams move faster and smarter. This is a hands-on, high-impact role where you’ll blend technical execution, systems thinking, and collaboration to turn repetitive workflows into seamless, scalable solutions. You’ll work with teams across Moxie to identify bottlenecks and launch automations and Glean Agents that reduce manual work.
As the Manager of Solutions Architecture, you will drive the adoption of frontier AI by enabling the deployment of Grammarly’s products across Enterprise Tech companies and digital-first organizations. You'll leverage your technical skills and consultative experiences to drive positive AI transformation that addresses our customers' business needs, meets their technical requirements, and provides a high degree of reliability and consistency.
As Supermove's AI Implementation Lead, you will scale our product to thousands of companies by owning the delivery and optimization of Supermove’s AI products from initial configuration through deployment, iteration, and customer enablement. You will act as the bridge between our customers, Product, and Engineering, ensuring every AI solution is implemented with precision and measurable value.
Drive end-to-end delivery of EDI projects, including migration, upgrades, onboarding of trading partners, and new integrations. Act as the primary liaison between business teams, IT, vendors, and trading partners to capture requirements and manage expectations. Oversee EDI mapping, translation, and transaction flows and collaborate with EDI developers and integration specialists to ensure accuracy and compliance.
As an Intern Solution Architect, you’ll work closely with senior architects and cross-functional teams to design, evaluate, and prototype scalable technology solutions. This internship offers hands-on experience in architecture design, cloud platforms, and enterprise systems integration—ideal for students passionate about solving complex business challenges through technology.
As a ServiceNow Developer, you will support solutioning and development of locally developed applications (LDAs), provide guidance to citizen developers, and lead integrations with external sources. This mid-level role is responsible for managing the movement of ServiceNow components in the CI/CD pipeline, performing custom application development, and supporting ITSM processes.
Own the strategy, deployment, administration, and continuous improvement of our Zendesk ecosystem and related integrations that power our Customer Experience operations. You’ll be the technical and operational backbone for how our support teams work—designing scalable workflows, implementing automations, building reliable data flows, and integrating Zendesk with our broader GTM and product stack.
Provide technical support to users via tickets, chat, and community forums. Diagnose and troubleshoot issues related to n8n, including workflow execution, integrations, and performance. Collaborate with the engineering team to escalate and resolve complex technical challenges. Create and maintain documentation, FAQs, and knowledge base articles.