Remote Information technology Jobs • APIs

We are looking for a Technical Product Specialist to join our dynamic EMEA Sales team. This role is critical in accelerating local implementation timelines and supporting technical aspects of the sales process across the region. You will act as a technical liaison between Sales, Product, and Customer Success, ensuring our prospective and new customers experience a smooth, fast onboarding.

You'll be providing support for internal teams, unblocking users, and keeping the Lawhive platform running smoothly. This role sits at the intersection of engineering, legal ops, customer support, and product. The job involves ensuring the Lawhive team has eyes on issues before they snowball and helping users – both lawyers and clients – in real time.

As a Senior Technical Account Manager at Ontic, you are the dedicated technical quarterback for a defined portfolio of enterprise clients. You take deep architectural ownership of each tenant, ensuring every environment is healthy, secure, and optimized so that technical friction never impedes business value. Partnering closely with Client Success Managers and Managed Services Specialists, you advise on best-practice configuration, rapidly diagnose issues, and guide long-term platform strategy to align with each customer’s security and risk-intelligence goals.

As a Technical Architect at Jasper, you'll be at the forefront of helping customers achieve their AI content creation goals by partnering with Customer Success to scope, build, and train customers on platform case-specific configurations. The role involves in-depth knowledge of AI content generation, a passion for helping others, and strong communication skills to effectively communicate complex information to technical and non-technical stakeholders.

Seeking a ServiceNow Solutions Architect for a part-time, remote contract. The role involves collaborating with clients to develop solutions within the ServiceNow framework and building integrations between ServiceNow and other enterprise systems. Responsibilities include providing technical guidance to project teams, creating technical documentation, and staying current with industry trends.

Provide high-quality Technical consultancy services to customers, implementing software, analyzing technical requirements, and delivering integrated solutions on time and within budget. This role also involves communicating with customers, supporting business change through technology, and collaborating with Project Managers to mitigate risks.

ServiceNow Developer needed for a part-time remote contract. Responsibilities include developing and customizing ServiceNow applications and modules, designing and implementing solutions using scripting languages, and building integrations between ServiceNow and external systems. You will also collaborate with business analysts, participate in system upgrades, provide technical support, and maintain technical documentation.

As a Senior Solutions Engineer, you'll lead complex enterprise AI implementations, architecting custom solutions for the world's largest companies, and designing systems that handle millions of customer conversations and integrate seamlessly with existing tech stacks. Every implementation is unique, every challenge is different, and the impact is massive as you build AI solutions that fundamentally change how organizations serve their customers.

This role is for someone with a strong technical aptitude and customer-facing experience who can oversee multiple engagements. You'll define project scope, deliver implementations of Monte Carlo, deliver training, create collateral, and advocate for customers with Product, Engineering, Support, and Sales.

This role is critical in driving resolution of our most complex customer issues, scaling operational excellence, and ensuring high-quality service delivery across POS integrations, APIs, and loyalty solutions. You’ll manage a high-performing team of L3 engineers, act as a liaison with Engineering and Product for defect resolution, and guide support processes to improve customer satisfaction and platform reliability.