Collaborate with audit team members and IT to develop audit objectives, engagement scopes, and testing strategies aligned with departmental standards and risk priorities.
Assist in the planning, execution, and reporting of IT audit engagements, including SOX ITGC testing, risk-based technology reviews, and issue validation procedures.
Analyze and summarize data to identify control deficiencies, process inefficiencies, or noncompliance with policies, procedures, or regulations.
Pathward is a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. They are a team of problem solvers and innovators who celebrate differences and embrace the voices of employees, customers, partners, and communities.
Provides remote first-tier helpdesk support via phone, chat, and self-service.
Troubleshoots technical issues and guides customers to resolution.
Documents interactions in CRM and follows up to ensure satisfaction.
Mercury Insurance helps people reduce risk and overcome unexpected events through insurance products. With over 60 years of experience, the company fosters a culture of inclusion, growth, and teamwork, and was recently recognized as one of America's Best Midsize Employers for 2026.
Conduct remote training and implementation of CRM software for healthcare clients.
Investigate and resolve client issues during implementation and go-live.
Collaborate with internal teams to ensure successful implementation and alignment.
Nextech is a leader in specialty healthcare technology solutions. The company is committed to hiring and retaining talent with competitive pay and benefits.
Support sales engineering teams by configuring system demonstrations tailored to customer requirements.
Manage prospect demo accounts and ensure configurations align with business objectives.
Analyze large volumes of data to identify intellectual property threats and support effective customer presentations.
Jobgether is an AI-powered recruitment platform that matches candidates with opportunities by ensuring fair application review. The company offers an inclusive entrepreneurial environment focused on personal growth and exposure to innovative technology solutions.
Own the onboarding and ongoing support of API integrations with restaurant brands and third-party vendors.
Diagnose and resolve API issues by reading logs, tracing requests, and debugging JSON, XML, and GraphQL payloads.
Provide technical training to internal teams and external partners, translating technical details for non-technical stakeholders.
ezCater is the #1 food tech platform for workplaces in the US, making it easy for organizations to manage food needs from over 125,000 restaurants nationwide. The company values engaged, passionate colleagues and offers a culture of growth, work/life harmony, and collaboration.
Own the end-to-end major incident lifecycle, acting as Incident Commander for critical events.
Drive reliability metrics and improve MTTR for Yuno's 99.99% uptime target.
Run blameless postmortems and translate findings into actionable reliability improvements.
Yuno builds payment infrastructure for global market participation, enabling companies to integrate over 1,000 payment methods via a single API. They empower high-performing teams and use advanced AI for smart routing and fraud prevention across 80+ countries.
Serve as first point of contact for customer inquiries via phone, email, chat, and support portal, providing prompt and professional service.
Troubleshoot routine software, configuration, account access, and usability issues using established procedures and knowledge base articles.
Document and manage support tickets, escalate unresolved issues to senior team members with thorough detail.
Mitratech builds world-class software that simplifies operations in Legal, Risk, Compliance, and HR functions. With a globally dispersed team of innovators, they serve 20,000 clients including 30% of the Fortune 500, fostering a diverse and inclusive culture.
Troubleshoot and resolve customer issues using documentation, tools, and escalation resources to deliver great experiences.
Become Smartsheet Product Certified and support customers via email, phone, and chat while meeting performance goals.
Contribute to team projects, give feedback, and manage other responsibilities as assigned.
Smartsheet empowers teams to manage work seamlessly and scale solutions smarter, uniting human teams with AI agents to automate tasks and uncover insights. With over 20 years in business, Smartsheet fosters an inclusive environment where ideas are heard and contributions have real impact.
Provide exceptional customer service by building rapport and relationships with our customer base, always being professional, courteous, and respectful.
Troubleshoot and solve issues using all available tools and resources, including taking calls, emails, and chat sessions, while documenting customer issues in Salesforce.
Contribute to creating training documentation and document enhancement requests and software defects for the development team.
LINQ is a high-growth software company empowering K-12 district teams with cloud-based solutions for finance, HR, nutrition management, and payments. The team is talented, committed, and fiercely loyal problem-solvers, trusted by 30% of U.S. school districts to serve over 1 billion meals and process payroll for 364,000 educators annually.
Provide high-quality Workday HCM solutions to clients across multiple industries to meet and optimize business needs.
Solve Workday HCM issues as they arise, collaborating directly with clients.
Participate in internal training and assist with initiatives to improve the team and company.
TopBloc is a Workday boutique partner firm that provides fixed-time, fixed-price Workday deployment services and on-demand Workday support. The company is committed to continuous learning, career development, and a sense of belonging for its employees.