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$115,000–$120,000/yr

  • Lead and develop a team of NOC engineers through coaching, one-on-ones, and performance discussions.
  • Drive operational excellence by overseeing daily operations, ensuring SLAs, and managing workload distribution.
  • Act as primary escalation point for critical incidents, coordinating technical resources and communication.

DYOPATH is a managed services provider that operates a Network Operations Center serving multiple clients. The company fosters a collaborative culture focused on accountability, growth, and continuous improvement.

$55,300–$78,000/yr
US Unlimited PTO

  • Support cross-functional teams during implementations to build and manage pharmacy benefit plans on various platforms.
  • Work with clients to identify and understand benefit plan requirements, and maintain accurate benefit configuration.
  • Provide troubleshooting support for claims adjudication and collaborate with teams to improve member experience.

SmithRx is a rapidly growing health-tech company disrupting the pharmacy benefit management sector with a next-generation drug acquisition platform. With hundreds of thousands of members onboarded since 2016, they have a mission-driven and collaborative culture inspiring employees to do their best work.

  • Translate complex cybersecurity and technical concepts into clear policies, standards, and procedures.
  • Create cybersecurity policies, standards, procedures, and guidelines for audit readiness.
  • Document operational runbooks, engineering processes, and technical architecture.

EVOCS is an IT consulting firm that helps businesses operate effectively through practical expertise and technology solutions. The company has grown into a trusted partner to a growing number of organizations, with a team committed to quality, consistency, and client success.

  • Provide expert-level support across multiple Epic modules, supporting complex development and cross-functional projects.
  • Assist with project management tasks, including planning, scheduling, and resource allocation for Epic implementations.
  • Mentor team members, ensure quality standards, and help shape the long-term vision for Epic system enhancements.

Interwell Health is a kidney care management company that partners with physicians to reimagine healthcare. The company is mission-driven and committed to diversity, equity, and inclusion.

  • Provide first-level technical support by responding to calls, emails, and alerts, and accurately documenting incidents.
  • Monitor critical infrastructure alerts, escalate issues, and ensure timely resolution meeting SLA requirements.
  • Participate in process improvement initiatives and maintain knowledge of ITIL best practices.

Netrix Global provides the people, processes, and technology to run and scale modern businesses. We are a top system integrator (CRN VAR500) serving healthcare, manufacturing, government, and more, with a culture of ownership and teamwork.

  • Provides remote technical support for Synapse products and troubleshoots complex issues across multiple software and hardware systems.
  • Collaborates with peers and Lead Team members to develop innovative solutions and documents cases for knowledge base articles.
  • Maintains expert knowledge of medical imaging products, monitors TAC phone system, and ensures positive customer surveys and accurate documentation.

FUJIFILM Healthcare Americas Corporation develops cutting-edge healthcare solutions across diagnostic and enterprise imaging. With over 70,000 employees globally, we are driven by our Group Purpose of 'giving our world more smiles' and offer a dynamic, flexible work environment.

  • Supports daily operations of the ERP system with user account management, password resets, and basic system configuration.
  • Assists with data entry, validation, and integrity checks across ERP modules, and generates standard and ad-hoc reports.
  • Provides first-level technical support to end-users, troubleshoots issues, and assists with end-user training and documentation.

SSOE is an engineering and architecture firm that reinvents itself for new markets and stays ahead in technology. With a strong employee-centric culture, the company rewards talent and effort, and has a high employee retention rate.

$65,000–$123,000/yr
United States Unlimited PTO

  • Provide premium software support and services for CICS TS and related OEM products on mainframe z/OS systems.
  • Fulfill customer service orders and resolve reported problems involving CICS TS on a 24x7 basis.
  • Assist with customer migrations, disaster recovery, and annual OS upgrades through proactive planning and execution.

Ensono is a hybrid IT services company that helps clients optimize, evolve, and innovate their IT operations through mainframe, cloud, and data services. With a large, global workforce, they foster a culture of making better happen through collaboration, diversity, and employee well-being.

$77,112–$110,160/yr
UK 16w maternity 16w paternity

  • Guide new customers through their initial journey, delivering personalized and customer-centric solutions while maintaining efficient and scalable processes.
  • Own day-to-day onboarding and provisioning activities, ensuring rapid execution and minimal friction.
  • Develop and improve workflows, automation, tools, and operational strategies to make customer onboarding more efficient and scalable.

This company provides a leading SaaS and container technology platform for customer onboarding. They operate as a remote-first organization with offices in Seattle and Paris, with a globally distributed team focused on customer success.

$50,000–$84,000/yr

  • Collaborate with audit team and IT to develop audit objectives and testing strategies.
  • Assist in planning, execution, and reporting of IT audit engagements including SOX ITGC testing.
  • Analyze data to identify control deficiencies and communicate findings to stakeholders.

Pathward is a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. They are a team of problem solvers and innovators who celebrate diversity and embrace a HUMBLE*HUNGRY*SMART culture.