Own and contribute to the development, configuration, and optimisation of the ServiceNow platform
Design and implement ServiceNow solutions that support ITSM and wider enterprise workflows
Collaborate with stakeholders to gather requirements and translate them into scalable ServiceNow configurations
Smart Working connects skilled professionals with global teams for full-time, long-term roles, breaking down geographic barriers. They focus on providing meaningful work with teams that invest in employee success, fostering personal and professional growth in a remote-first environment.
Manage the delivery of Major Incident Management functions, hands on as needed.
Ensure the restoration of normal service operations as quickly as possible.
Identify and implement continual service improvement opportunities across functions.
NBCUniversal is a leading media and entertainment company creating world-class content across film, television, and streaming. They own brands like NBC, Telemundo, and Peacock and operate theme parks, employing a talented workforce committed to community improvement and an inclusive culture.
Designs, configures, and customizes solutions on the ServiceNow platform.
Maintains system performance.
Provides technical support.
Deutsche Telekom IT Solutions, a subsidiary of the Deutsche Telekom Group, is ranked as Hungary’s most attractive employer in 2025. The company provides a wide portfolio of IT and telecommunications services with more than 5300 employees and is continuously developing its four sites in Budapest, Debrecen, Pécs and Szeged.
Support Cloud Platform leadership by maintaining documentation of roadmap priorities and project status.
Coordinate inputs from subject matter experts across Cloud, Product, Security, and Infrastructure to ensure information accuracy.
Coordinate change-management activities, informing all affected teams of timelines, decisions, and impacts.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company, they have a team of 22,500 people across 32 countries, and their corporate headquarters are in Dublin, Ireland.
Manage daily operations, including monitoring, scheduled jobs, and MID Server maintenance.
Build and deploy small enhancements via Update Sets and scripting (JavaScript).
Provide N2/N3 support for critical incidents and platform glitches.
Devoteam is a global leading player in Digital Transformation for leading organisations across EMEA. With a revenue of €1B, they transform technology to create value for their clients, partners and employees. They have a multidisciplinary team of experts spread across more than 20 EMEA countries, consisting of +10.000 tech and business leaders.
Responsible for positioning, architecting, and evangelizing cloud-first and hybrid multi‑offering solutions that deliver measurable business outcomes for customers.
Lead clients through cloud transformation strategies aligned to business objectives, operational maturity, and long-term modernization roadmaps.
Foster effective relationships throughout the client environment, from Executive teams through IT and independent Business Units
NWN is an AI-powered technology solutions provider for North America's most innovative public and private organizations. They have over 1,000 experts and are committed to a customer-obsessed culture, earning a 75 Customer Net Promoter Score.
Drive operational excellence and continuous improvement.
Define and manage ITIL process areas based on industry best practices.
Ensure all changes are safe to proceed, including support for Epic Data Courier.
Cleveland Clinic Health System is committed to excellence, pushing boundaries, and transforming the patient experience. The health system has 70,800 employees worldwide and integrates clinical and hospital care with research and education.
Lead the Process Improvement & Integration team to drive operational excellence across Hotel Care services globally.
Ensure standardized Service Management processes and efficient service delivery to hotels worldwide.
Define overall ITSM/ESM strategy and framework for Hotel Care, overseeing process standardization and integration.
Accor Tech & Digital drives Accor's technology, digital business, and transformation, with 5,000 talents delivering tech and digital experiences to guests, hotels, and staff across 110 countries. They shape the future of hospitality with intelligence and innovation.
Serve as the Request Management Subject Matter Expert for the efficient operation of Request Management within the ServiceNow platform.
Support demand management activities, including intake, assessment, prioritization, and routing of requests.
Develop, maintain, and analyze KPIs, metrics, dashboards, and reports using ServiceNow Performance Analytics; Power BI experience is a strong plus.
Emory Healthcare fuels professional journeys with better benefits, valuable resources, ongoing mentorship and leadership programs. They foster a supportive environment that enables employees to reach new heights in their careers and be what they want to be.