Remote Information technology Jobs · Networking

The role is fully remote, but the candidate must be based in Ireland or the UK. Occasional after hours, weekends and holidays support for urgent customer issues. Must have excellent customer focus and communication, friendly interaction and passion to help customers with their software issues. Ability to troubleshoot customer issues in an environment where online and remotely connected to the customer’s systems.

As a Remote Support Engineer II, you will manage and resolve complex technical issues within multi-tenant environments, ensuring uptime, stability, and security across client systems. You'll lead advanced troubleshooting across networking, servers, and endpoint infrastructure, acting as a trusted technical resource for our clients in a dynamic environment.

Occasional after hours, weekends and holidays support for urgent customer issues, troubleshooting customer issues remotely, and driving customer satisfaction by tracking issues from start to closure are all aspects of this job. Provide root cause analysis for technical issues! Assist with creating and maintaining relevant knowledge articles. Work with other internal stakeholders as needed to enhance the overall customer experience. Strong analytical and problem-solving skills promote best practise and new methodologies.

Looking for an experienced Senior Technical Consultant to join our team, supporting a Fortune client in a large-scale Data Center Migration project. The ideal candidate will have strong technical expertise in Palo Alto firewalls, network routing (BGP), and data center migration, along with the ability to work independently in a fast-paced, client-facing environment.

Provide exceptional service and remote technical support for Teleflora Point-of-Sale florists. Work from home (voluntary) with one day per month working in the Paragould, Arkansas office. Duties include providing remote networking support, PC hardware and operating system support, vendor escalations, and accurately logging calls into the call/problem tracking system.

We’re looking for an IT Administrator to manage and support internal IT environment and infrastructure. In this role, you’ll be responsible for maintaining system availability, ensuring compliance with security and ISO 27001 controls, and providing day-to-day technical support across the business. You’ll work closely with the Engineering and Product teams to troubleshoot environment issues, manage access controls, and maintain reliable network and endpoint performance. This is a long-term, hands-on position.

This person will play a key role in establishing integrations to customers existing products to integrate with the FlockOS platform. Your primary customer base is composed of Law Enforcement agencies. This position is based out of your home office with up to 50% travel required. East Coast candidates preferred.

The Technical Support Specialist is responsible for analyzing, installing, configuring, and maintaining network infrastructure while supporting field technicians, guiding setup, documentation, and ensuring devices meet business needs. The role includes configuring multi-site switching, routing, and wireless environments, assisting with the setup of firewalls and VPNs, and troubleshooting network, software, telephone, and security system issues.

As a Tier Two Support Analyst Intern, you’ll play a key role in helping our customers navigate their administrative and technical needs by troubleshooting issues, providing expert guidance, and ensuring seamless support experiences. Beyond day-to-day assistance, you’ll also have the opportunity to contribute to exciting special projects, making a real impact on the team and the customers we serve.

The NOC Support Administrator will work as part of a NOC team that supplies complete support for all aspects of managed database and application infrastructure operations to a variety of Pythian’s customers. You will monitor application performance and system alerts, respond to incidents, and escalate issues according to established protocols, actively participating in customer incidents.