Create clear and helpful product documentation including how-to guides, FAQs, and release notes.
Translate technical information into accessible content for both technical and non-technical audiences.
Maintain content standards ensuring accuracy, clarity, and consistency aligned with our brand voice.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates and shares this shortlist directly with the hiring company.
Become an expert in RainFocus platform and train client admins on the RainFocus tools.
Work with clients to identify business requirements and facilitate system configuration.
Document requirements, solution designs and testing plans and provide regular updates.
RainFocus delivers in-person, virtual, and hybrid events for Fortune 500 companies. Their industry-disrupting software platform provides business intelligence to elevate the attendee experience, streamline event operations, and accelerate marketing results.
Investigate and resolve technical issues raised by the Customer Success team through support tickets and product bugs.
Take ownership of fixing bugs and issues from the root cause, not just applying temporary workarounds.
Actively manage and coordinate stakeholders across Product, Customer Customer Success, Fincore, and Infrastructure to drive issues to resolution, align priorities, and ensure follow-through.
Baubap's Customer Success team raises technical support tickets that surface real issues impacting both customers and the product. We are looking for someone autonomous and execution-driven, who can move quickly from diagnosis to solution, directly contributing to the long-term growth and reliability of the product.
Responding and resolving escalated technical questions from internal and external clients
Deliver an outstanding customer service experience
Tracking and documenting issues in the case management system
Broadsign is a growing software company with a mission to make buying, selling, and delivering out-of-home media easier than ever. Their software is operated by some of the most successful out-of-home businesses and powers impactful, compelling campaigns seen across the world.
Set the GTM Business Systems strategy and vision, aligning technology investments with company objectives.
Own and evolve the GTM systems roadmap, balancing near-term business needs with long-term architectural scalability.
Lead, coach, and develop a high-performing team of Business Systems Analysts, Developers, and PMs.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm is a remote-first company with competitive benefits that are anchored to its core value of people come first.
Instrumental in planning, coordinating, and supervising activities related to application and infrastructure systems.
Oversee the design, development, and deployment of critical information systems while maintaining relationships across teams.
Contribute to ensuring that solutions are stable and effective, driving innovation to enhance business services.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Strong proficiency in SQL with at least 2 years of experience.
Basic knowledge of Python and familiarity with CLI.
Experience with cloud platforms (basic level), preferably GCP and knowledge of agile methodologies.
Source Meridian is a development software company that works to solve the industry’s most challenging problems in healthcare practices. They are laser-focused on specific technologies in the healthcare and life science industries, including healthcare technology, artificial intelligence, and healthcare interoperability.
Deep-dive into complex code and client integrations to identify bugs, performance bottlenecks, and configuration issues.
Collaborate with Engineering to escalate and prioritize bugs, product gaps, and client feedback
Build internal tools, scripts, and dashboards to improve the efficiency of the support process and monitor API health.
Zerohash is the leading crypto and stablecoin infrastructure platform and the operating system for digital money, powering the next generation of financial services. Founded in 2017, zerohash enables banks, brokerages, fintechs, and payment companies to offer crypto trading, stablecoin payments, and tokenized assets. Zerohash has deep roots in digital assets and embraces principles of Independence/Ownership, Passion, Collaborative spirit, Initiative, Empathy, Adaptability, Transparency and Integrity.
Design and own the partner systems orchestration layer: Architect how partner-related systems work together across onboarding, enablement, deal collaboration, and incentives.
Translate partner program requirements into system logic: Convert complex partner rules and policies into deterministic, auditable workflows that govern partner eligibility, progression, and payout readiness.
Design automation with clear guardrails: Build workflows that balance rule-based logic, AI-assisted decisioning, and human-in-the-loop checkpoints.
Webflow is building the world’s leading AI-native Digital Experience Platform. They are a remote-first company built on trust, transparency, and a whole lot of creativity, empowering teams to design, launch, and optimize for the web without barriers.
Provide in-depth analysis and technical support of applications.
Maintain system integrity by researching and installing application patches.
Monitor system performance and recommend improvements.
Jobgether is a platform that connects job seekers with companies. They use AI-powered matching process to ensure applications are reviewed quickly and fairly. The company seems innovative, leveraging AI in its operations.