Remote Information technology Jobs · SQL

This role involves application monitoring and performance troubleshooting using tools like APPD and LM to identify and resolve issues, providing technical guidance and support to the project team, designing solutions, creating documentation, and participating in on-call 24X7 support. Coaching junior team members, performing root cause analysis, and taking ownership of assigned tasks are also key responsibilities.

We are seeking a Business Systems Analyst to join our Support team, serving as the frontline for troubleshooting, data analysis, and customer support. This role combines technical expertise with customer service, focusing on maintaining data quality and ensuring timely resolution of issues impacting monthly production cycles. You will work closely with cross-functional teams to identify root causes, document findings, and support continuous improvement efforts.

Handle customer and internal user requests via chat, email, and occasionally phone calls in English. Provide consultations regarding our products and services in Edge Network. Conduct technical diagnostics to resolve issues, gather information about customer and user incidents, and escalate to higher levels of technical support if needed. Address complex technical issues and provide timely, effective solutions while considering the impact on customers' business operations, based on internal documentation.

Regional Technology Coordinators (RTCs) help teams develop and deploy data tools, transition from paper to electronic data collection, and improve our data flows. This role leads Monitoring, Evaluation, Accountability and Learning technology for the Asia team. The Regional Technology Coordinator will lead MEAL technology planning and implementation for all countries and projects in Asia region.

Rewst is seeking a highly motivated and customer-focused Automation Strategist to join their rapidly growing team. You will work with clients to help them reach their automation goals, including strategizing and advising on what to automate and how to implement it. This role requires a deep understanding of MSP’s processes and environments, excellent communication and technical skills.

Support IT infrastructure, engineering systems, and operational applications ensuring reliable performance of enterprise systems including PTC Windchill (PLM), MES, iWarranty, and legacy business applications. Collaborate with engineering, IT, and production teams to maintain connectivity between PLM, ERP, MES, and warranty systems, ensuring seamless data flow, security, and uptime.

The Application Engineer is responsible for the configuration, customization, and technical support of IWMS (Integrated Workplace Management System) solutions for AbsoluteFS customers, focusing on hands-on technical development, data work, integrations, and issue resolution throughout the implementation and post-deployment lifecycle. The ideal candidate brings strong technical skills in SQL, JavaScript, XML, and Java, along with experience working in or supporting IWMS platforms.

As an Implementation Specialist you will report to the Implementation Team Manager, working with project managers and business analysts to deliver CPQ implementation projects and facilitate mentoring sessions for customers. Daily activities include analyzing, designing, and delivering solutions specific to customers’ products, services, pricing, business rules, and selling process objectives. The position demands initiative and adaptability to transform CPQ operations through innovative automation.

In this role, you will serve as a cross-functional liaison and hands-on builder, partnering with Sales, Client Experience, Marketing, Product, and Finance to design and implement AI-powered workflows that make our teams more effective. You will focus on using tools like N8N, Glean, Fin, ChatGPT-5, and Gemini to automate, integrate, and scale how we work without needing to reinvent the wheel.

As a team member of the RainFocus Client Success organization, the Associate Solution Consultant is critical to driving post-sale client implementations at RainFocus. As a member of a team, the Associate Solution Consultant is responsible for working alongside Solution Consultants and Solution Architects to consult on platform configuration best practices, drive requirements, design and configure solutions and educate our clients on the implemented RainFocus toolset.