We need an English-fluent Microsoft Dynamics 365 Business Central Consultant, based in Latin America, available to work remotely. The ideal candidate will have exceptional communication and relationship-building skills, embraces changes while maintaining strong attention to detail, and is constantly learning and improving their skills.
As a Support and Services Engineer at Verifiable, you will serve as the technical point of contact for post-go-live customers. You will handle managed services work, customer escalations, feature rollouts, and Salesforce admin support. Your work bridges the gap between customer success, support, product, and engineering.
As a Senior Infrastructure Engineer, you will build, automate, and maintain robust IT infrastructure, ensuring high availability, security, and performance through modern automation practices. You will play a key role in maintaining system uptime, implementing security best practices, optimizing performance, and supporting a dynamic team of software and systems engineers.
The IS Analyst II serves as liaison between Information Systems and user departments to determine how best to support them through the effective use of technology. They design, implement, upgrade and maintain software systems with a high degree of complexity, facilitate process improvements, and coordinate custom programming, change management, and system optimization. This role provides guidance and training to less experienced analysts.
As a Solutions Architect, you will be the primary technical resource for sales and onboarding, bridging the gap between customer needs and Open LMS product capabilities. Responsibilities include gathering requirements, translating them into actionable solutions, conducting technical demonstrations, and supporting onboarding and migration processes. You'll collaborate with internal teams to deliver the best solutions and influence product roadmaps.
Drive the evolution of Alpaca’s customer facing technical support, ensuring scalability and efficiency to deliver exceptional client service. Solve Complex L2 Escalations by providing hands-on troubleshooting and resolution for critical technical issues, dedicating 50% of your time to direct customer problem-solving. Improve Support Process Efficiency by auditing escalation workflows and improve via code, tooling, and training to minimize L3 escalations.
You will process IT requests in line with our IT demand process, evaluating and prioritising requests with relevant requesters. Develop technical solution concepts with colleagues, bringing topics to project maturity. Analyse the needs of business and central divisions, advising on IT services, project plans, and technical innovations. Act as a ‘translator’ between business and IT, identifying future regulatory challenges in the banking environment, including occasionally managing smaller IT projects.
The Principal Platform Architect (ServiceNow) is a technical advisory role, responsible for helping customers establish a strong technical foundation in the ServiceNow Platform and design solutions that drive business outcomes. This role entails establishing and supporting best practices around instance strategy, technical governance, core data, integrations and the overall technical health of the platform.
Corporate datacenters and regional offices LAN/WAN network services development and support. Corporate wireless network (Wi-Fi) services development and support. Network equipment and services troubleshooting/monitoring. NetOps documentation/processes/procedures/knowledge base management.
Responsible for the conceptual design in Veeam technology, architecture and the technical solution using multiple technologies and corresponding vendors (Veeam and IBM TSM). Guarantees realization, implementation and functionality of the developed solution. Consultancy for potential customer in presales period, analysis of customer demands, conversion of the requirements into a technical specification, evaluation of production costs.