Remote Information technology Jobs

This role involves owning day-to-day support for a key customer, handling approximately 50 tickets daily through various channels, meeting strict SLAs, and troubleshooting in Google Cloud and Firebase, operating during US East Coast hours with on-call responsiveness and upholding HIPAA-aligned practices.

Our Revenue Operations team is seeking a Business Systems Analyst who will support all sales tools and systems that are used throughout the business. This role will function as an administrator of Salesforce and Certinia and other integrated business applications and tools.

pureIntegration is seeking a dynamic and experienced Salesforce Admin with a strong background in user support and system maintenance to join our team. This role will be responsible for ensuring the stability, efficiency, and scalability of the Salesforce platform while serving as a key point of contact for users across the client organization.

Our primary focus is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. You will work closely with the Product Owner and Business Analyst in understanding the business goals and objectives and the requirements of the proposed solution.

As part of the Customer Excellence Group, you will work with our customers to drive consumption, adoption, and customer satisfaction. You will configure ServiceNow Integrations based on configuration best practices – all with the goal of accelerating and driving customer business outcomes. Integrations consultants design and implement integrations between ServiceNow and third-party software platforms, programs, and applications. They will play a crucial role in delivering transformative integration architectures that support AI solutions on the platform.

Application systems expert in multiple or highly specialized phases of application systems analysis, design, implementation, and support. Formulates, defines, and performs complex analysis, design, and implementation of enterprise-wide information systems (IS) functionality. Responsible for Epic application modules and third party applications. Designs and implements highly complex solutions using a variety of technologies in a supportable and scalable manner.

As a Delivery Manager, you’ll be dedicated to one of our key clients, a major provider of Private Cloud services being responsible for leading delivery teams and ensuring the successful execution of both projects and managed services. You’ll play a crucial role in developing the business relationship with clients by identifying growth opportunities and expanding our service scope.

Provide architectural leadership for innovative digital products developed in NATO or National defense institutions, ensuring solutions support mission requirements. Oversee the design and integration of modern software and hardware architectures, ensuring scalability, resilience, and long-term sustainability. Provide architectural mentorship to development teams, ensuring consistent application of design principles and practices across projects.

This role is for an IT Engineer 1 to join the global IT team, ensuring employees have the technical support and resources they need. Responsibilities include providing Tier 1 and 2 helpdesk support, managing IT operations, and contributing to enterprise system improvements. The role involves managing IT tickets, onboarding/offboarding employees, hardware management, and collaboration with finance and the global IT team.

Provide technical support to users via tickets, chat, and community forums. Diagnose and troubleshoot issues related to n8n, including workflow execution, integrations, and performance. Collaborate with the engineering team to escalate and resolve complex technical challenges. Create and maintain documentation, FAQs, and knowledge base articles.