Own the strategy, deployment, administration, and continuous improvement of our Zendesk ecosystem and related integrations that power our Customer Experience operations. You’ll be the technical and operational backbone for how our support teams work—designing scalable workflows, implementing automations, building reliable data flows, and integrating Zendesk with our broader GTM and product stack.
xAI is seeking an AI Tutor - Electrical/Computer Engineering specialist to enhance the capabilities of our cutting-edge technologies by providing high-quality input and labels using specialized software. This role involves collaborating closely with our technical team to support the training of new AI tasks, ensuring the implementation of innovative initiatives and refining annotation tools.
The Field Autoverification Consultant position optimizes a customer’s clinical laboratory goals, with a specialization in autoverification. This positions primary responsibilities are to provide consulting services to customers and facilitate the implementation, training, and use of autoverification. While a majority of the work can be performed remotely, this position requires approximately 33% travel to customers located across the US.
This remote role is ideal for a senior-level professional with experience managing ServiceNow projects, including implementations across modules such as SCM, ITSM, ITOM, HR, and GRC. The successful candidate will lead Agile and Hybrid Agile projects using the NowCreate methodology, ensuring successful delivery and stakeholder engagement.
The Business Analyst will work with the Analytics team at Cornerstone to develop functional technical requirements, solid business requirements documents, and project deliverables. The candidate will identify and document requested system changes, analytics needs, and issues that impact other functional teams. They will serve as a liaison between end users' workflow needs and ACE implementation staff, ensuring the analytics application meets the organization's business needs.
This role involves owning day-to-day support for a key customer, handling approximately 50 tickets daily through various channels, meeting strict SLAs, and troubleshooting in Google Cloud and Firebase, operating during US East Coast hours with on-call responsiveness and upholding HIPAA-aligned practices.
Our Revenue Operations team is seeking a Business Systems Analyst who will support all sales tools and systems that are used throughout the business. This role will function as an administrator of Salesforce and Certinia and other integrated business applications and tools.
pureIntegration is seeking a dynamic and experienced Salesforce Admin with a strong background in user support and system maintenance to join our team. This role will be responsible for ensuring the stability, efficiency, and scalability of the Salesforce platform while serving as a key point of contact for users across the client organization.
Our primary focus is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. You will work closely with the Product Owner and Business Analyst in understanding the business goals and objectives and the requirements of the proposed solution.
As part of the Customer Excellence Group, you will work with our customers to drive consumption, adoption, and customer satisfaction. You will configure ServiceNow Integrations based on configuration best practices – all with the goal of accelerating and driving customer business outcomes. Integrations consultants design and implement integrations between ServiceNow and third-party software platforms, programs, and applications. They will play a crucial role in delivering transformative integration architectures that support AI solutions on the platform.