Remote Information technology Jobs

As an ERP specialist at Agicap, you will play a crucial role in building two-ways connectors between Agicap and Navision/Business Central on-premise. You will work closely with cross-functional teams : tech team, product management, customer success to ensure the successful design and implementation of ERP connectors that meet our clients' needs. You will also lead the testing and implementation processes of ERP integrations with clients, ensuring a seamless experience.

Works on a diverse scope of problems, where each issue requires individual analysis of information provided within the tickets. Devises solutions based on limited information and precedent and adapts existing approaches to resolve issues. Uses evaluation, judgement, and interpretation to select the right course of action and escalates to either Tier III or to the Product/Engineering team when necessary.

Provide professional IT support to our employees remotely across different locations and time zones. Monitor and respond quickly and effectively to requests received through the IT Helpdesk in line with agreed SLAs. Manage equipment inventory and the IT procurement process, as well as onboarding and offboarding processes including for remote workers.

Responsible for developing and executing the strategic roadmap for the organization’s global infrastructure, cloud platforms, and enterprise architecture, this role ensures scalable, secure, cost-efficient, and high-performing IT capabilities that enable business growth and innovation, bringing deep expertise in cloud, digital transformation, cybersecurity, financial governance, and enterprise architecture to align IT with the long-term goals of the organization.

The Manager of Technical Support Engineering will lead the global technical support team. This player-coach role requires a leader who can manage a high-performing team and step in to directly support customers during peak demand. You will be responsible for ensuring Dragos can consistently meet support SLAs, drive timely issue resolution, develop team talent and continuously improve support processes to ensure we deliver outstanding customer outcomes. The role involves leading and managing the global Technical Support Engineering team by providing guidance, mentorship and professional development. Ensure consistent adherence to SLAs, particularly first-response time and resolution metrics and resolving support tickets when the team is at capacity or during high-severity escalations. Partner with Engineering, Product, Customer Success and Field Operations to drive customer issue resolution and advocate for customer needs.

pureIntegration is seeking a dynamic and experienced Salesforce Architect to lead strategic initiatives with top-tier Media companies. The ideal candidate will be a proactive, detail-oriented problem-solver who can help manage user needs, data quality, system integrity, and integrations with downstream systems.

Lead the day-to-day planning, delivery and optimisation of our Oracle HCM platform. Align HR technology solutions with business objectives, ensuring the platform supports efficient HR operations and an excellent employee experience. Possess in-depth knowledge of Oracle HCM Cloud modules (particularly Core HR) and your experience with Redwood will be plus.

This position is needed to join our Enterprise Application Development and Operations team and will focus on the design, configuration, development, and testing of Oracle Fusion Cloud applications within the Invoice-to-Cash (I2C) and Revenue areas. You will partner closely with cross-functional teams including Global Accounting and Billing to drive automation, scalability, and innovation across Twilio’s I2C landscape.

This Informatics Analyst I role supports the growing adoption of Emory’s OpenSpecimen service for research labs. Responsibilities include requirements collection, system configuration and testing, user training and support, and database updates using SQL scripts and JSON files. The role involves working within a multi-disciplinary team to implement biospecimen sample management configurations.

Configure, deploy, improve, and administer AWS-based resources using both Microsoft Windows and Red Hat Enterprise Linux. This position involves building, installing, configuring, STIGing, testing, and deploying AWS infrastructure and DevSecOps platform components. Routine systems administration, monitoring, and maintenance are also key responsibilities.