The Account Manager is an operations leader who communicates a vision for how Williams Lea best serves clients across national or multiple service offerings, and empowers their team to bring that vision to life. The role focuses on executing service delivery, delivering operational excellence, implementing optimized cost to serve models, applying continuous improvement initiatives, and team growth and development.
Job listings
This role is part of the ARI (Availability, Rates, Inventory) team within Supply, responsible for maintaining inventory and ensuring customers have access to the best rates. You'll own intake on the ARI support board, triage tasks accurately, and complete them within SLA, maintaining clear communication with stakeholders and delivering a best in class service to internal and external customers.
The Operations Manager, Scholars Network plays a critical role in aligning student recruitment efforts with Scholars Networkβs mission and the evolving needs of our health system and higher education partners. This role will lead the design and execution of internal systems and workflows, ensuring our team can scale efficiently while delivering exceptional service to students, universities, and healthcare employers. As an Operations Manager, you will support the Senior Director of Partnerships & Operations and lead the development of scalable systems and processes.
We are looking for a highly skilled and experienced Manager of Customer Support and Services to lead our newly consolidated Datacor Engineering Software Group (DESG). This person will be responsible for overseeing the strategy, execution and management of all support and services for these product lines, ensuring customers derive maximum value from the products and services offered.
The Project Manager will provide strategic support to the office of the Chief Operating and Financial Officer with particular emphasis on scheduling, management of administrative tasks, planning, and project coordination on special projects and/or initiatives. This position will also provide backup support to the broader Executive Office, and play a key role in promoting a sustainable, professional, organized, and collaborative atmosphere.
Lead safety strategy and execution across our in-home care workforce. Develop and oversee programs that improve the safety of our Care Professionals (CPs) and clients in the home environment. Reduce workplace injuries, improve reporting and prevention systems, and managing the full lifecycle of workersβ compensation cases, working with operations, clinical, people, legal, and product teams.
The Card Operations Manager will provide strategic leadership and oversight for the companyβs card programs, including BIN Sponsorship initiatives. This role is responsible for managing Card Program Managers and ensuring the successful development, implementation, and continuous improvement of credit, debit, and prepaid card programs. The ideal candidate will possess deep expertise in card payment networks, strong leadership skills, and a track record in driving program growth, compliance, and operational excellence.
The Claims Manager will lead the day-to-day operations of the claims department, ensuring high-quality service delivery and compliance with regulatory requirements. This role will drive operational excellence, support staff development, and implement strategies that enhance efficiency, accuracy, and customer satisfaction across all claim functions.
The Vendor Manager at Hazel Valley Homes oversees the vendor management process, ensuring vendors meet company standards and compliance. This role provides leadership to the Vendor Specialist and Vendor Coordinator, ensuring effective vendor onboarding, relationship management, performance monitoring, and contract negotiation. The Vendor Manager plays a crucial role in maintaining high-quality vendor partnerships that align with Hazel Valley Homesβ operational and financial goals.
As an Operations Manager, you will have a significant, lasting impact on Wheel's Operations by optimizing clinician scheduling and supporting clinicians here at Wheel. You'll work closely with a cross-functional team including product managers, engineers, clinician advocates, and clients to build creative solutions to tough problems and quickly validate them.