Be a pivotal part of our wider Customer Operations Team, driving excellence in every customer touchpoint. You will guide a team of Operations Managers, ensuring excellence in frontline customer service. Your leadership will empower your teams to excel in delivering a consistently superior customer experience. You’ll own and deliver world-class customer service through multi-channel management to deliver against all key goals and performance indicators.
SSS Manager LATAM position hires, develops, enables, and engages their team in Site Support Solutions to ensure an elevated level of performance and exceptional customer experience. The manager will provide daily support to all SSS team members to drive study results and help in the complexities of study operations.
Support and execute change management activities, ensuring successful adoption of new initiatives, and minimizing resistance across the organization. Assess change impacts, develop communication and training plans, and foster collaboration among stakeholders to drive effective transitions. This position requires a balance of strategic understanding and hands-on execution, with a strong focus on enabling smooth transitions, ensuring stakeholder engagement, and embedding change management into everyday processes.
The Senior Project Manager serves as a communication liaison between M3, clients, and project teams, managing all aspects of projects to ensure client satisfaction, on-time delivery, and adherence to budget. This role is ideal for someone experienced in international market research, particularly in healthcare, fieldwork, and team collaboration. Responsibilities include managing project lifecycles, setting up projects, planning resources, coordinating meetings, and ensuring quality standards.
Lead the strategy, planning, and execution of CSWE’s Annual Conference (CAC) and other CSWE hosted meetings and events. Oversee operational workflows to support effective internal systems, administrative processes, and cross-department collaboration. Contribute to the organization’s strategic planning efforts by aligning meeting and operations strategies with CSWE’s long-term goals.
The Senior Project Manager (SPM) will manage assigned accounts, including project planning, execution, tracking, and delivery, using Welocalize standard processes and tools. They will also support the Operations Squad Lead in large enterprise accounts, own relationships with the customer at the project level, and work closely with Welocalize account directors and production teams to optimize delivery, client satisfaction, quality, and profitability.
Plan and develop live streaming content based on market demands and industry trends. Stay updated with the latest industry innovations and market dynamics to optimize live streaming content strategies. Identify, expand, and recruit high-quality creators to enhance platform content. Demonstrate excellent time management skills to ensure efficient task execution. Collaborate effectively with internal teams to drive project success. Utilize strong English communication skills to support international business needs.
We are seeking an experienced and dynamic Resort Operation Manager to join our team in Bangkok, Thailand. As the Resort Operation Manager, you will be responsible for overseeing all aspects of our resort's daily operations, ensuring exceptional guest experiences, and driving operational excellence.
The Execution & Enablement (E&E) Associate plays a key role in bridging strategy and execution for dLocal’s Payins business across the APAC region, ensuring smooth delivery of operational initiatives, supporting market expansions, and driving consistency between global mandates and regional execution while assisting in establishing and managing relationships with payment partners in APAC.
Detail-oriented and proactive Referral Operations Associate needed to help manage our patient referral process. Working with the U.S.-based team, you'll ensure every patient referral is handled quickly, accurately, and professionally. Responsibilities include reviewing medical documentation, contacting medical suppliers, and following up on referrals.