Own the full collections cycle including high-volume invoice follow-up via phone and email.\n- Lead negotiations for payment plans and resolve billing disputes cross-functionally.\n- Maintain meticulous records and provide regular reports on collection status and aging trends.
Monitor shared collections inbox, categorize inquiries, and respond to routine customer questions using established processes.
Support collection efforts on past-due accounts, including outreach, documentation, and identifying reasons for delinquency.
Route complex or sensitive matters to appropriate team members and maintain accurate notes in internal systems.
Raptor Technologies is a school safety partner providing SaaS and mobile technology, training, and consultation across the school safety life cycle. Founded in 2002, the company serves 60,000 schools in 55 countries with a mission to protect every child, every school, every day.
Apply incoming customer payments including ACH/EFT, wires, and checks, matching them to invoices and investigating discrepancies.
Monitor AR aging, follow up on past-due balances, and conduct collections calls while coordinating with Sales and Finance.
Support month-end close with AR reports, reconciliations, and process improvements for cash application.
Our client is a well-established North American food and beverage brand known for its premium sparkling water products, emphasizing simple, natural ingredients and recyclable packaging. The company has strong brand recognition and retail presence across North America, supporting community initiatives through give-back programs.
Manage customer collections, contact customers for past due balances, and drive timely payment resolution.
Process payments, refunds, reconcile account discrepancies, and maintain accurate records across multiple entities.
Support billing, portal submissions, and cross-functional teams to resolve issues impacting collections.
Follett Software empowers educators with technology to streamline processes and improve student success. They are a company dedicated to education technology, offering a remote-first culture and a comprehensive benefits package.
Invoice customers and process payments across multiple platforms.
Monitor accounts and follow up on overdue balances with professionalism.
Manage chargebacks, reconcile Amazon transactions, and support month-end close.
Frontier is a subsidiary of Fresh Prints that helps companies grow full-time, cross-functional teams abroad. It is a fully remote, 150-person company based in New York with most of its team in India and the Philippines.
Prepare, review, and issue complex customer invoices, ensuring accuracy and alignment with contractual terms.
Monitor customer accounts, manage collections, and resolve billing discrepancies with minimal supervision.
Support month-end close activities and maintain accurate records of accounts receivable.
Dragos is a global leader in OT cybersecurity, protecting critical infrastructure systems. We are a remote-first mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust.
Manage the day-to-day collections process and ensure timely payment of outstanding customer invoices.
Communicate clearly and professionally with clients to maintain positive relationships while driving payment recovery.
Maintain detailed records of collection efforts and provide regular updates to internal stakeholders.
The Sociable Society connects social media personalities with world-renowned brands to create direct consumer marketing campaigns that target niche audiences. We are a forward-thinking, digitally-minded company with a global team and a creative, entrepreneurial culture.
Manage high volume inbound and outbound calls to address customers with delinquent loan payments.
Negotiate and execute effective payment arrangements to bring overdue accounts current.
Resolve customer concerns and complex issues related to late payments with professionalism and empathy.
Enova International is a leading financial technology company that provides online financial services through its AI and machine learning-powered platform. The company serves non-prime consumers and businesses and is committed to an inclusive culture where employees can thrive.
Manage a portfolio of high-risk escalated accounts, performing in-depth analysis and dispute resolution.
Serve as a subject matter expert, coaching junior team members and resolving systemic billing issues.
Collaborate with cross-functional teams to improve collection processes and portfolio performance.
Avesis provides supplemental ancillary benefit solutions, including vision and dental coverage. They cover over 8.5 million members nationwide and focus on member satisfaction and client retention.
Review and process credit-held orders to ensure timely resolution.
Respond to customer inquiries and resolve account issues.
Investigate claims and process appropriate adjustments.
Bertelsmann is a global media corporation that includes Penguin Random House, a leading book publisher. The company operates in 50 countries and offers a collaborative and supportive team environment.
Own end-to-end billing operations for deals, renewals, and amendments ensuring accurate and timely invoicing.
Serve as primary point of contact for billing inquiries from customers and internal stakeholders, resolving issues with urgency.
Collaborate cross-functionally to improve processes and support global billing operations across multiple regions.
Raptor is a school safety partner providing SaaS and mobile technology to protect students and schools. The company serves 60,000 schools across 55 countries and fosters a culture of ownership, accuracy, and continuous improvement.
Process and record customer payments and account transactions with accuracy.
Maintain organized accounts receivable records and reconcile customer accounts.
Follow up on outstanding balances and support routine billing tasks.
Bilgewater Group is a Chicago-based diversified services company operating across food service and care divisions. The company manages a network of quick-service and counter-service locations serving thousands of customers daily, and fosters a diverse, inclusive workplace.
Demonstrate self-motivation and use advanced probing and negotiation skills to resolve customer delinquency.
Treat customers with respect and sensitivity in difficult situations while ensuring compliance with applicable laws.
Focus on key performance indicators to drive collection efficiency and achieve monthly targets.
Kafene is a fintech company revolutionizing the lease-to-own space with AI and machine learning, helping retailers approve more customers for flexible payment options. The 175-person team spans NYC, Wilmington, and remote talent globally, fostering a culture of collaboration, innovation, and support, recognized by Built In and Forbes.
Clearing scheduled actions queues for your accounts on the Invoice Butler platform
Responding to Slack requests and internal messages
Invoice Butler is a startup providing accounts receivable operations services. It is a small, growing company with a fast-paced environment and a culture of ownership, autonomy, and clear communication.
Help members resolve early-stage loan delinquencies with empathy and professionalism.
Use negotiation and account analysis to bring loans back to current status.
Communicate via phone, email, and mail while maintaining accurate records.
This company is a financial services organization specializing in loan management and collections. It operates with a remote-first culture and focuses on collaboration, performance, and professional development.
Review and analyze delinquent accounts to determine the best course of action for resolution.
Contact clients via phone and email to discuss accounts and negotiate repayment plans.
Document all interactions and agreements and ensure compliance with company policies.
Above Lending is a next-generation financial services company helping everyday Americans break the cycle of high-cost debt and move toward a stronger financial future. They are a rapidly growing company with a culture grounded in compliance and ethics.
Own the end-to-end billing cycle in Xero, ensuring accurate and timely invoicing for new and existing customers.
Investigate and explain ARR movements (new business, expansion, contraction, churn) with clear commentary.
Set up new customers with correct pricing, terms, and resolve billing queries as the single point of contact.
Traild is a high-growth SaaS company redefining how finance teams operate, combining AI, automation, and payments infrastructure to power the future of B2B finance. We are a global team growing rapidly across APAC, NA, and EMEA, with a world-class eNPS score of 78.
Research unapplied payments, overpayments and credits
Post remits electronically and manually for daily deposits
Reconcile daily and monthly reports to avoid variance
LEARN Behavioral provides behavioral health services. The company is an equal opportunity employer with a focus on revenue cycle management and billing operations.
Own end-to-end collections for complex cases and high-priority client relationships.
Analyze aging reports and payment patterns to drive DSO reduction and shape strategies.
Act as the go-to person for cross-functional disputes and ensure clean records.
Sport Alliance provides technology platforms for fitness and wellness businesses, including management, payment, and member-facing solutions. The company is a global, fast-growing firm with an international team and a diverse, inclusive culture.
Manages high volume of outbound and incoming member calls regarding delinquent accounts.
Makes payment arrangements and contacts members to discuss outstanding balances.
Utilizes knowledge of bankruptcy, repossession, and other processes to resolve accounts.
Peak Credit Union is a financial cooperative that provides banking services to its members. The company emphasizes strong connections with members and local communities, and promotes a collaborative and supportive work environment.