Source Job

United States Unlimited PTO 18w maternity 12w paternity

  • Success Planning & Value: Drive business success planning by partnering with customers, pre-sales, and post-sales teams to align on requirements, goals, and challenges.
  • Customer Advocacy: Act as the voice of the customer within the organization, advocating for customer needs and requirements to internal teams.
  • Issue Management: Collaborate with Technical Support and Customer Engineering teams to ensure timely resolution to customer issues.

Customer Success DevSecOps Cloud Computing Software Development Lifecycle

18 jobs similar to Customer Success Manager, Enterprise

Jobs ranked by similarity.

US Unlimited PTO 16w maternity 16w paternity

  • Lead all post-sales activities for enterprise customers, guiding them through onboarding, implementation, and renewals.
  • Partner with Account Managers to drive renewal and expansion opportunities within your book of business.
  • Manage 40 enterprise customers and provide expert advice on security best practices and compliance standards.

Vanta helps businesses earn and prove trust through continuous security monitoring and compliance automation. The company has a kind and talented team, with many employees succeeding without prior security experience.

$108,000–$151,200/yr
Europe

  • Serve as a strategic advisor to a portfolio of EMEA customers, driving adoption and value realization of the NodeZero platform.
  • Deliver technical onboarding and enablement, proactively identify customer needs, and collaborate with Sales and Support to drive retention and growth.
  • Conduct regular check-ins and quarterly business reviews, maintaining detailed records of customer health using Salesforce, Gainsight, and JIRA.

Horizon3.ai is a fast-growing remote cybersecurity company that provides the NodeZero autonomous penetration testing platform to help organizations proactively find and fix exploitable attack vectors. The company is a small startup team of former U.S. Special Operations cyber operators and engineers, committed to a culture of respect, collaboration, and ownership.

US Unlimited PTO 18w maternity 12w paternity

  • Lead technical implementations and drive adoption of Chainguard images for secure software development.
  • Partner with account teams to understand customer vision and drive account-level strategies.
  • Collaborate with product and engineering to convey customer requirements and prioritize image builds.

Chainguard is the trusted source for open source, delivering hardened, secure, and production-ready builds of open source software. They are venture-backed by leading investors and serve Fortune 500 enterprises and global industry leaders.

US Unlimited PTO 16w maternity 16w paternity

  • Serve as primary trusted advisor for 5-10 strategic customers with 10,000+ employees
  • Lead enterprise-scale implementations and optimizations of Vanta's Trust Management Platform
  • Build deep executive relationships with CISOs, CIOs, and other C-level stakeholders

Vanta helps businesses earn and prove trust by automating security monitoring and compliance. The company has a kind and talented team with prior security experience, working to serve enterprises at scale.

$250,000–$275,000/yr
US Unlimited PTO 18w maternity 12w paternity

  • Partner with the Sales Team to help customers evaluate and prove the value of our solution.
  • Focus on acquiring new customer logos and growing the existing customer base.
  • Own all technical aspects of sales opportunities and assist customers in understanding Chainguard's value.

Chainguard provides hardened, secure, and production-ready builds of open source software. The company is venture-backed, serves Fortune 500 clients, and fosters a culture of customer obsession, intentional action, and trust.

Global Unlimited PTO

  • Partner with customers to align with their desired business outcomes and enable them on existing use cases.
  • Act as the GitLab liaison, collaborating with cross-functional teams to ensure customer success and satisfaction.
  • Own a book of assigned customers, focusing on increasing adoption, retention, and growth.

GitLab is an intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and accelerate digital transformation. With over 50 million registered users and trusted by more than 50% of the Fortune 100, GitLab has a high-performance, values-driven culture that embraces AI as a core productivity multiplier.

US Unlimited PTO 16w maternity 16w paternity

  • Work with Vanta customers across industries in a 1:1 manner, leveraging content in both Spanish and English.
  • Empower customers to become self-sufficient, focusing on long-term success and retention.
  • Monitor your book of business health via Catalyst, driving customers to specific business outcomes.

Vanta helps businesses earn and prove trust by automating security monitoring and compliance. Founded in 2018, the company has a kind, talented team and serves thousands of companies.

Unlimited PTO

  • Manage a portfolio of customers across MEA, acting as a trusted advisor to build, mature, and scale successful security programs.
  • Use data-driven decision making and AI-first thinking to analyze program performance and deliver actionable insights to customers.
  • Serve as primary liaison between customers and internal teams, handling escalations, executive reviews, and renewal processes.

HackerOne is a global leader in Continuous Threat Exposure Management (CTEM), uniting agentic AI solutions with the world's largest community of security researchers. The company has been named a Most Loved Workplace for Young Professionals (2024) and fosters an inclusive culture focused on customer obsession, transparency, and collaboration.

$113,000–$191,000/yr
US Unlimited PTO

  • Engage with customers via Zoom and email as a technical consultant, providing product and best-practice guidance during the post-sales journey.
  • Deliver customer-specific enablement through webinars, hands-on labs, office hours, and on-demand engagements in a pooled support model.
  • Build and maintain specialty competency in DevSecOps tools and GitLab use cases through training, certification, and creating reusable examples.

GitLab provides an intelligent DevSecOps platform that helps organizations increase developer productivity, improve operational efficiency, and accelerate digital transformation. With over 50 million registered users and trust from more than 50% of the Fortune 100, GitLab fosters a high-performance culture driven by values, AI adoption, and continuous knowledge exchange.

US

  • Partner with U.S. government and public sector customers to translate pre-sales command plans into actionable objectives and guide DevSecOps adoption.
  • Own a portfolio of accounts, driving adoption, retention, expansion, and satisfaction while coordinating with Support, Product Management, Sales, and Engineering.
  • Stay current on GitLab product releases and apply project management skills to deliver customer success initiatives across multiple stakeholders.

GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. With more than 50 million registered users and over 50% of the Fortune 100 as customers, GitLab fosters a high-performance culture driven by values, continuous knowledge exchange, and AI integration.

US

  • Manage a portfolio of SMB customers, driving product adoption, customer satisfaction, and revenue retention.
  • Act as a trusted partner to customer stakeholders, proactively supporting activation, mitigating risk, and identifying growth opportunities.
  • Operate with discipline, maintaining accurate customer records and forecasting inputs in Salesforce and Gainsight.

1Password offers enterprise password management and Unified Access Management solutions to ensure secure digital identities and productivity. With over $400M ARR and recognition on the Forbes Cloud 100, they foster a human-centric, collaborative culture.

$127,000–$325,000/yr
US

  • Lead end-to-end customer technical success for enterprise data security and AI governance solutions.
  • Drive technical account strategy and conduct deep assessments across DSPM, privacy, and data security.
  • Engage executive stakeholders to communicate risk posture, progress, and expansion opportunities.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. As a growing company, they emphasize a fast, objective hiring process and maintain a culture focused on efficiency and innovation.

$151,000–$178,000/yr
US Unlimited PTO 18w maternity 12w paternity

  • Manage ongoing launches of new capabilities and features for Chainguard Repository, ensuring cross-functional GTM success.
  • Develop product positioning, messaging, and content that articulate Chainguard Repository's unique value.
  • Drive growth initiatives and collaborate with product security, sales, and marketing teams to translate technical insights into compelling narratives.

Chainguard delivers hardened, secure builds of open source software for engineers and AI agents. It is venture-backed, serves Fortune 500 enterprises including OpenAI and Snap, and fosters a remote-first culture with values like customer obsession and intentional action.

India

  • Provide on-demand technical consultancy and solution guidance through Zoom and written channels to help customers solve issues and implement GitLab solutions.
  • Drive product adoption and measurable customer value across APJ accounts to support renewals and expansion.
  • Partner with Account Executives and Renewals Managers to align technical recommendations to customer goals and account plans.

GitLab is the intelligent orchestration platform for DevSecOps, helping organizations increase developer productivity and accelerate digital transformation. With over 50 million registered users and trust from more than 50% of the Fortune 100, GitLab fosters a high-performance culture driven by AI and continuous knowledge exchange.

4w PTO

  • Own a portfolio of enterprise customers, acting as the primary post-sales partner across onboarding, adoption, and renewal.
  • Lead customer kickoffs and success planning, aligning stakeholders on goals, timelines, and measurable outcomes.
  • Monitor customer health and product usage signals to proactively identify risks and drive expansion opportunities.

n8n is an open workflow orchestration platform for AI automation, giving technical teams the freedom of code with the speed of no-code. Since 2019, we've grown to over 260 team members across Europe and the US, backed by a supportive community and top investors.

Global Unlimited PTO

  • Partner with customers to translate desired business outcomes into actionable objectives and guide adoption of the GitLab platform.
  • Act as the GitLab liaison for customer questions, escalations, and ensure retention and growth across a book of assigned customers.
  • Build Customer Success Plans, program manage account escalations, and identify training opportunities to maximize customer satisfaction.

GitLab provides an intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and improve operational efficiency. With over 50 million registered users and more than 50% of the Fortune 100 as customers, GitLab fosters a high-performance culture driven by values and continuous knowledge exchange.

US Unlimited PTO 16w maternity 16w paternity

  • Manage high-touch SLED accounts as primary client advocate and success owner.
  • Drive cross-functional coordination across Product, Engineering, Security, and Legal teams.
  • Partner with Public Sector Account Managers to execute multi-year account plans.

Vanta helps businesses earn and prove trust through an AI-powered platform that automates security monitoring and compliance. The company has a kind, talented team and thousands of customers, fostering a culture of curiosity and collaboration.

UK

  • Own the full customer lifecycle for mid-market and enterprise accounts, from onboarding to long-term retention.
  • Build strong relationships with stakeholders, acting as a trusted advisor and driving value.
  • Collaborate with internal teams and leverage AI tools to improve efficiency and customer outcomes.

The company helps organizations build and manage international teams with confidence. It is a global, remote-first environment with a focus on innovation and collaboration.