Lead, coach, and manage the Client Support team to meet KPIs and service levels.
Own day-to-day team operations including queues, scheduling, and CRM data.
Act as escalation point for client issues and drive process improvements.
Campminder builds software that supports summer camps in their digital transformation, creating value for an industry that enables meaningful experiences for kids. With over 100 employees, the company is stable, profitable, and known for a values-led culture emphasizing work/life balance, flexibility, and emerging technology.
Directly manage, mentor, and develop teams in Training, Content, and Quality, creating clear career development paths and fostering a high-performing learning organization.
Develop and execute a multi-year strategic vision for support enablement that adapts to evolving business and scaling demands.
Overhaul and own the first-year onboarding journey, creating an engaging learning experience that minimizes frontline ramp time and reduces early-stage turnover.
Grow Therapy is a mental health care platform that connects patients with providers, insurers, and employers. The company has raised over $328M in funding and is valued at $3B, with a culture of ownership and impact.
Lead and develop a high-performing team of product managers and designers, building shared standards and rituals.
Partner with engineering, data science, and state engagement to drive cross-functional trust and adoption.
Set strategic direction and modernize workflows with AI-assisted practices to deliver impact at scale.
Recidiviz builds technology to help government leaders safely reduce incarceration and improve outcomes for people in the criminal justice system. The fast-moving nonprofit works with over 20 state partners, touches nearly half the country's incarcerated population, and values kindness, humility, and mission-driven collaboration.
Lead a high-performing team to design and deliver innovative, scalable learning experiences for Zscaler's GTM organization.
Define and evolve the learning and experience design strategy and operating model to drive measurable impact on business OKRs.
Oversee the entire learning lifecycle, from intake and prioritization to measurement and continuous improvement.
Zscaler accelerates digital transformation with cloud security, protecting thousands of customers from cyberattacks. With a global presence and a culture of ownership and innovation, the company is committed to an AI-native future.
Lead enterprise training and operational excellence across Patient Experience, aligning learning strategy with business outcomes.
Own training strategy, curriculum design, team leadership, BPO oversight, and process standardization.
Use data analytics and KPIs to measure training ROI, drive continuous improvement, and report to executive leadership.
Natera is a global leader in cell-free DNA testing, dedicated to oncology, women's health, and organ health. The team includes statisticians, geneticists, doctors, and engineers from world-class institutions, with a culture that values hard work, growth, and collaboration.
Empower clients to master the platform and methodology, driving long-term engagement.
Own the One-to-Many offer (Engagement Academy & Stadium webinars) and develop a scalable learning ecosystem.
Collaborate with Customer Success and Product teams to address client friction points and needs.
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With 400+ team members across North America and EMEA, the company fosters a diverse and inclusive culture.
Lead the global Revenue Readiness vision, strategy, and multi-year roadmap to align with growth priorities and prepare revenue teams for execution.
Build foundational readiness infrastructure including program intake, learning governance, content lifecycle management, and measurement systems.
Partner with senior GTM leaders to make investment and sequencing decisions, and develop the Revenue Readiness team for a scaling global organization.
Huntress is a fully remote, global team of cybersecurity experts founded in 2015 by former NSA operators, providing enterprise-grade cybersecurity products as an affordable SaaS for all businesses. They protect over 3M endpoints and 1M identities worldwide, with a culture of passion, ethical badassery, and community impact.
Manage virtual programs by coordinating instruction, student services, enrollment operations, and data.
Lead onboarding, training, and setup for district partners and site coordinators.
Strengthen partnerships and identify opportunities for program expansion and deeper engagement.
Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. As a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction, we partner with educators to ignite student potential.
Define and deliver the product vision, strategy, and multi-year roadmap for a global portfolio of learning products.
Drive investment decisions, identify innovation opportunities, and improve customer and commercial outcomes.
Coach product managers, influence senior stakeholders, and explore emerging technologies like AI to enhance experiences.
Insights provides learning solutions that help organizations build stronger relationships, develop leaders, and create positive change globally. It is a values-led company committed to growth, curiosity, and continuous learning, with a diverse global community.
Lead a portfolio of early childhood schools, providing coaching and strategic direction to School Leaders.
Drive enrollment growth and financial performance while managing regional P&L responsibilities.
Partner with academics and corporate teams to ensure operational excellence and compliance across all schools.
Endeavor Schools operates a network of early childhood education centers focused on providing exceptional educational experiences. As a nationally recognized organization, they emphasize investing in people and developing great leaders to drive school performance and culture.
Lead the implementation team, overseeing all software-based product implementations and service integrations for new and existing clients.
Manage executive relationships, ensure client satisfaction, and drive process improvements to accelerate revenue and reduce costs.
Collaborate with Sales and Marketing for business development and research new revenue streams.
EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM intelligent automation platform. The company has been recognized as a multi-year Top Workplaces award recipient and was named Black Book's #1 Specialty Revenue Cycle Management Solution provider in 2024, with a culture focused on professional growth and employee development.
Partner with Zip's US CEO to shape strategic priorities and drive execution for the US business.
Apply top-tier consulting and operational expertise to solve complex, enterprise-level challenges.
Lead cross-functional initiatives, align senior leaders, and build metrics that matter.
Zip is a digital financial services company offering point-of-sale credit and digital payment services. With operations in Australia, New Zealand, and the US, Zip fosters a values-led culture focused on customer first, ownership, collaboration, and innovation.
Partner with the Chief of Staff to translate the Vice Chair's priorities into a clear portfolio of programs across policy, public affairs, publishing, and external partnerships.
Design and run the team's operating rhythm, including planning, review, and decision forums, while owning programs end-to-end.
Build operational foundations and measurement approaches, spotting risks and dependencies across the portfolio to drive them to resolution.
Stripe is a financial infrastructure platform for businesses, enabling millions of companies to accept payments and grow revenue. It is a large-scale company with a mission to increase the GDP of the internet, valuing passion, grit, and integrity.
Lead multiple high-complexity, cross-functional GTM initiatives for Education and Curriculum products.
Own GTM motions end-to-end from opportunity identification through launch and performance measurement.
Partner with Sales, Marketing, Finance, and Analytics to drive acquisition, adoption, expansion, and retention.
Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. It is a three-time Cloud 100 company backed by top investors, with a distributed team across US time zones and select offices internationally.
Define and lead multi-year product strategy for Sophia's online learning platform.
Guide AI product vision, embedding machine learning and generative AI into core applications.
Mentor Product Managers to elevate product strategy and customer-centric thinking.
SEI is an education company focused on making learning work for everyone. They provide workforce solutions and are committed to fostering an inclusive culture with a comprehensive benefits package.
Lead a team of 7 Engagement Strategy Managers to drive high-impact member communication programs.
Develop scalable marketing frameworks and playbooks to reverse utilization declines and improve performance.
Translate data and funnel metrics into customer-facing stories and strategic insights for large accounts.
Lyra Health is a leading provider of evidence-based mental health care, serving over 20 million people globally. They have delivered over 15 million sessions of care, published 35+ peer-reviewed studies, and foster a culture of well-being and innovation.
Own implementations end-to-end, managing clients from Sales handoff through go-live, including project plans and launch readiness.
Manage technical setup including SFTP access, claims file validation, and partner with Engineering on advanced troubleshooting.
Lead client communications and coordinate internal partners to drive successful, on-time implementations.
Pivotal Health is a technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape. We are a collaborative, low-ego startup building AI-driven solutions to simplify reimbursement workflows.
Partner with customers to understand business objectives and define success metrics, translating insights into actionable learning strategies.
Provide data-driven reporting and recommendations to demonstrate the value of learning initiatives and maintain accountability.
Develop content strategies, enable customers, and execute campaigns to drive platform adoption and engagement.
They are a learning technology company whose platform is used by millions globally. The culture values authenticity, diversity, respect, curiosity, and continuous improvement.
Develop strong relationships with regional WPP Media teams and enforce best practices for platform expertise and quality of work.
Serve as escalation point and line manage 2-5 direct reports, providing timely feedback for team development.
Requires 3+ years implementing programmatic campaigns in DV360 and Meta, plus at least 1 year of leadership experience.
WPP Media is WPP's AI-driven media operating unit that brings together media, data, and partnerships to deliver creative personalization at scale. As part of the Global Operations Centre, it collaborates across the US, Europe, and Asia with a multicultural team of professionals.
Lead Vanta's brand refresh and bring it to life across global campaigns, web, advertising, events, video, and product launches.
Manage and develop a nine-person creative team, setting the creative bar and operating model for brand expression.
Partner with brand strategy, product marketing, web, events, and other teams to translate complex narratives into compelling creative.
Vanta provides a Trust Management Platform that helps companies automate security monitoring and compliance for standards like SOC 2, HIPAA, and ISO 27001. Founded in 2018, the company has a kind and talented team trusted by thousands of companies to build and prove trust in real time.