Assist with daily operations and project management activities related to regulatory compliance and product initiatives.
Track project timelines, milestones, dependencies, and deliverables across multiple jurisdictions.
Coordinate with cross-functional teams including Legal, Product, Engineering, compliance teams, and regional stakeholders.
Binance is a global cryptocurrency exchange and blockchain ecosystem. The company operates a large, fast-paced team with a focus on innovation and regulatory compliance.
Own the full client lifecycle for protocols using Anchorage Digital's token vesting product, from demo through support and relationship management.
Drive operational and data execution by managing client spreadsheets, configuring APIs, and coordinating with engineering on bug fixes.
Manage a portfolio of protocol clients, handle ongoing operational needs, and identify upsell opportunities through client interactions.
Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, settlement, and security infrastructure. Founded in 2017 with over 600 employees, it is funded by leading investors and has offices in the US, Portugal, and Singapore, valuing the company at over $3 billion.
Coordinate cross-functional projects from kickoff through delivery.
Build and maintain operational systems, including task tracking, workflows, and documentation.
Support hiring, onboarding, and team operations as the company scales.
Oath is a company redefining the audit industry with AI-driven solutions. It is a fast-growing startup that values agility, direct access to founders, and a culture where every employee helps build the operational backbone.
Develop and execute a comprehensive operational strategy focused on scalability, efficiency, and regulatory compliance.
Lead core operational functions including payments, treasury, reconciliations, and back-office duties to ensure seamless client experience.
Drive process improvement and automation across the organization to reduce manual effort and increase operational leverage.
Xapo Bank is a financial institution dedicated to providing economic freedom and wealth protection with a fully distributed team of over 160 employees from 50+ countries. Their culture emphasizes remote work, diversity, and continuous learning.
Support operations leadership in day-to-day operations and project management.
Review and improve internal processes, communicate SOPs, and oversee carrier network performance.
Drive analytics and insights across operations, leveraging data to inform decision making.
Nutrafol is a pioneer in hair wellness, creating clinically tested products for hair growth using a patented blend of ingredients. They are a growing company that values individuality, innovation, and continuous improvement, with over 7,500 physicians recommending their products.
Manage the end-to-end customer onboarding process, including KYC/KYB reviews and document verification.
Act as the main customer contact, balancing regulatory requirements with a seamless experience.
Analyze and improve onboarding workflows by identifying bottlenecks and recommending automation opportunities.
The company is a fast-growing digital platform that specializes in onboarding businesses through a remote-first environment. They emphasize ownership, autonomy, and continuous improvement within a collaborative culture.
Deliver operational excellence through product thinking, working with product managers, engineers and designers.
Share customer feedback and pain points with the Product Team to help shape what we build next.
Own key performance and risk indicators to improve customer experience and operational performance.
Monzo is a digital bank on a mission to make money work for everyone, offering personal and business accounts, savings, investments, and more. They have a growing team and a culture focused on solving problems and changing lives through great customer service.
Drive operational execution by managing cross-functional projects and improving business processes.
Translate founder priorities into actionable plans and build scalable systems.
Serve as the central point of coordination across departments to ensure accountability and progress.
They are a fast-growing eCommerce business operating multiple consumer brands, including an Amazon-first home décor brand and a medical products brand. With ambitious growth plans, they offer a fast-paced, execution-focused culture.
Manage day-to-day operational execution for a portfolio of partner relationships, including configurations, integrations, billing, and reporting.
Lead implementations and operational initiatives for new and existing partners, coordinating internal resources to meet timelines.
Analyze operational data, synthesize findings, and communicate recommendations to internal and external stakeholders.
Our partner is a fast-growing healthcare technology company. They offer a remote-first work environment and are committed to making a meaningful impact on healthcare.
Lead, coach, and develop a team of Partner Operations Specialists through thoughtful feedback and career development.
Build durable operational frameworks to improve product partnership management across Banking and Expansion.
Champion scalable tooling and workflows, ensuring partnership context is accurate and actionable.
Mercury is building a complete finance stack for startups, helping founders spend less time on financial infrastructure and more time building their businesses. The company operates with a focus on thoughtful operational systems, trusted relationships, and seamless execution across multiple teams.
Lead the strategy and evolution of Whisk's Customer Operations function, including tiered support, incident management, and automation.
Ensure operational readiness for new products and build trusted partnerships with Samsung and external platform partners.
Drive Voice of Customer insights and data governance to influence product and engineering decisions.
Whisk pioneers the future of everyday care and health by connecting food, health, and home across the Samsung ecosystem. They are a remote-first team of more than 100 people in over 30 countries, united by a commitment to innovation and impact.
Serve as a product expert to resolve customer concerns and provide tailored recommendations.
Own daily operational tasks including account configuration and program policy updates.
Identify and implement process improvements for maximum efficiency and quality.
Forma provides flexible benefits software that allows employees to choose how to spend their benefit allowances. The company has helped hundreds of notable companies and is recognized as a Great Place to Work.
Lead operational initiatives to enhance accessibility and efficiency for accommodated testing experiences.
Partner with product teams and stakeholders to operationalize new capabilities and workflows.
Analyze data and improve processes to ensure reliable delivery of digital assessments.
The company is focused on expanding access and improving educational outcomes through digital assessment experiences. It is a mission-driven organization with a supportive team environment and investment in professional development.
Build and run customer support for enterprise partnerships, handling compliance-driven flows with precision and fast resolution.
Be hands-on from day one: resolve tickets, refine knowledge base, and scale through internal hires or BPO partners.
Report to Head of Product, ensuring customer voice shapes product improvements and operational processes.
Bastion builds regulated financial infrastructure for modern businesses, offering stablecoin issuance, custodial wallet infrastructure, and global asset conversion rails. The company is a fast-paced startup with a compliance-first culture, seeking a hands-on leader to build and run customer support operations.
Analyze complex Web3 security cases to extract recurring attack patterns and build comprehensive SOPs.
Proactively identify operational gaps and propose systematic improvements to enhance team efficiency.
Partner with AI agents to crystallize security insights into a high-quality knowledge base for faster response.
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. Trusted by over 300 million people across 100+ countries, we are a fast-paced, user-centric organization with a flat structure and a focus on innovation.
Build and improve operational infrastructure for Convergent's research programs.
Own applicant and selection operations across multiple residency and founder programs.
Manage cross-functional projects, define metrics, and create dashboards.
Convergent Research is a nonprofit science studio that removes bottlenecks to breakthrough scientific research by pioneering Focused Research Organizations. They are a growing, agile team that operates remotely and values risk-taking.
Lead operational strategy for a growing creator network, developing scalable processes and managing partnerships.
Manage contract workflows and support end-to-end operations for podcast acquisitions and creator-led expansions.
Act as a bridge between strategic objectives and day-to-day execution, aligning teams across functions.
The partner company builds a creator ecosystem that connects creative vision with execution. It is a fast-growing organization with a collaborative and inclusive culture.
Own customer support cases from investigation through resolution, ensuring timely communication and thorough documentation.
Diagnose and resolve issues related to blockchain nodes, RPC endpoints, WebSocket connections, and network performance.
Collaborate with engineering, DevOps, product, and customer success teams to improve service quality and operational processes.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It operates with a flat organizational structure and a collaborative international team, offering flexible remote work and growth opportunities in a rapidly expanding global industry.
Manage day-to-day operational execution for an assigned portfolio of external partners, including implementations, billing, and integrations.
Act as the primary operational contact for partner stakeholders, resolving escalations and collaborating with cross-functional teams.
Monitor operational performance, identify risks, and contribute to scalable processes that enhance partner satisfaction.
Our partner is a fast-growing organization that manages strategic partnerships across various industries. They foster a remote-first culture that values ownership, analytical thinking, and continuous improvement.