Lead a team of strategic account managers overseeing portfolios of influential customers, while managing a small portfolio. Drive customer success, revenue expansion, and operational excellence to foster strong partner relationships. Require strategic thinking, enterprise account management, team leadership, and cross-functional collaboration.
Build and strengthen relationships with both new and existing customers across the full lifecycle.
Help define and evolve customer success playbooks for customers in our Pro Sports + Entertainment vertical.
Approach customer interactions with a consultative mindset, providing strategic guidance during communications, questions, and meetings.
Attentive is an AI marketing platform for 1:1 personalization redefining the way brands and people connect. They combine technology with human expertise to build authentic customer relationships. Attentive has a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, and has been consistently recognized for its performance and culture.
Oversee a portfolio of key accounts and will be responsible for developing and driving strategic initiatives.
Develop and execute sophisticated account plans that include financing optimizations, executive relationship engagement, and marketing strategies.
Analyze partner performance and recommend programs to increase product adoption, grow up-funnel awareness and visibility, and sell into expansion opportunities.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. They're committed to building lasting partnerships with merchants for long term growth and ongoing revenue generation.
Maintains relationship with client to strategic support and direction. Mentors, manages, and leads client services direct reports to ensure client deliverables are strategically on target and implemented on time and within budget. Primary contact between the client and internal agency team, working to ensure brand/medical education strategy is effectively communicated and understood by team members.
At Avalere Health, we ensure every patient is identified, treated, supported, and cared for.
Lead and scale strategic relationships with key partners while driving operational excellence. Build executive-level relationships and represent partner needs internally. Design, implement, and improve processes, influencing senior stakeholders to drive outcomes.
Rula is a remote-first company that believes that mental health is just as important as physical health and aims to create a world where mental health is embraced.
Build strong, trusted relationships with customers. Guide customers through every stage of their Webflow journey. Lead account strategy and drive adoption and impact.
At Webflow, we’re building the world’s leading AI-native Digital Experience Platform, and we’re doing it as a remote-first company built on trust, transparency, and creativity.
Act as the primary owner for national-scale residential solar financiers and O&M providers.
Lead, mentor, and scale the Residential Client Success Management (CSM) team.
Collaborate with internal technical and financial teams to ensure client portfolios meet performance guarantees.
Omnidian, Inc. is a fast-growing tech-enabled service company revolutionizing performance assurance for the distributed solar and energy storage industries. With passionate teams and innovative technology, they are building a more sustainable future and creating an amazing customer experience.
Own strategic, lasting relationships with external partners at leading health plans across the country. Partner cross-functionally with internal teams including sales and product to unblock growth at a state level. Coach a team of talented Associate Principals and Leads, helping develop their skills and accelerating their growth.
Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.
Lead and manage a team of Account Managers, and Assistant Account Managers. Build and maintain strong client relationships, acting as a trusted advisor on insurance matters. Stay abreast of industry trends, regulatory changes, and emerging risks to ensure our services remain cutting-edge.
Signers National is a leading insurance platform that provides a range of brokerage and underwriting services to organizations of all sizes.
Be a key contributor in architecting and executing joint go-to-market plans with high-level, business-impacting focus partnerships.
Lead day-to-day engagement and relationship-building with executives at our high-impact partners.
Consistently communicate strategy and progress against KPIs to internal and external stakeholders.
GuidePoint Security delivers cybersecurity expertise, solutions, and services, helping organizations make informed decisions and minimize risk. They've grown to over 1000 employees since 2011, partnering with leading security vendors and advising over 4,200 customers, fostering a collaborative and enjoyable workplace.
The Strategic Account Sales Leader manages the Strategic Account team's sales process to end customers. The Sales Leader develops and maintains specific programs and processes, while providing team leadership. This role requires managing strategic accounts, establishing target lists of new accounts, and building relationships.
Hitachi Global Air Power is a leading global industrial compressed air manufacturer driving the innovations that keep the world moving.
Own the end-to-end sales process for target Strategic National Accounts in healthcare.
Build a pipeline of high-value prospects, leveraging your network within the healthcare C-Suite.
Drive the "Powered by League" strategy, positioning our platform as the underlying infrastructure for digital member experiences.
League, founded in 2014, is the leading healthcare consumer experience (CX) platform, powered by artificial intelligence (AI), reaching more than 63 million people around the world.
Hold accountability for Unit Renewal and Net Revenue Retention across a portfolio of high-value members.
Develop tailored servicing strategies that align offerings to members' evolving business and impact priorities.
Establish high standards for account planning, renewal strategies, and member communications.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
The Senior Vice President, Client Success ensures clients receive best in class service through exceptional delivery of Ventra Health’s service line. This position will have a dual reporting structure. They will deliver leadership, vision, and strategy to the client success team. They will also establish, engage, and manages key client relationships.
Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology.
Own executive-level relationships with assigned carrier partners and serve as the multi-threaded relationship lead
Drive net-positive revenue growth through contract negotiation, pricing strategy, product, and broker expansion opportunities
Develop and manage account growth plans, ensuring performance against revenue targets and partner commitments
ThreeFlow is a Benefits Placement System, a new category of enterprise software that allows benefits brokers and insurance carriers to manage the entire placement process in one shared system. ThreeFlow is committed to building an inclusive working environment regardless of gender, sexual orientation, religion, ethnicity, race, education, age, or other personal characteristics.
As a key member of the Customer Success team, you will be a trusted advisor and single point of contact for your portfolio of customers, guiding them on their post-sale journey to maximize the value of their ServiceNow investment. This role combines strategic thinking, customer relationship management, and operational excellence to ensure customers receive the most value from their ServiceNow products. Partner closely with Sales, Account Management, and other internal stakeholders to align on strategy and ensure a cohesive experience for customers.
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Lead initiative, in collaboration with the Account Management team to ensure that SmithRx performance analysis is completed and value is communicated to clients.
Build a 'performance assessment playbook' to ensure SmithRx is ahead of all contract performance accountability processes.
Actively participate in deal assessment for ongoing retention activity.
SmithRx is a rapidly growing, venture-backed Health-Tech company disrupting the Pharmacy Benefit Management (PBM) sector with a next-generation drug acquisition platform. The company has a mission-driven and collaborative culture that inspires employees to do their best work.