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US Unlimited PTO

  • Accountable for sustainably growing services attach, adoption, and recurring revenue across every offering.
  • Owns the standardization, documentation, packaging, and pricing that turns services into a consistent, scalable discipline.
  • Serves as the central point of alignment across Offerings, Pre-Sales, Service Delivery, Customer Success, Finance, Sales, and Partners.

ITIL Cloud SaaS FinOps PMP

20 jobs similar to Director, Offerings - Managed & Lifecycle Services

Jobs ranked by similarity.

$115,000–$176,000/yr
US UK Global

  • Support the lifecycle management of cybersecurity offerings, including ideation, design, and launch.
  • Partner with leadership to standardize services and create go-to-market sales collateral.
  • Perform competitive analysis and pricing to inform packaging and growth strategies.

Coalfire is on a mission to make the world a safer place by solving clients' hardest cybersecurity challenges. They are a team of thought leaders and consultants headquartered in Chicago with offices across the U.S. and U.K., supporting clients worldwide.

US Unlimited PTO

  • Lead the AI Services practice, owning vision, strategy, and P&L for revenue-generating AI-powered ITSM solutions.
  • Serve as executive-level AI advisor to clients, engaging C-suite to assess maturity and co-create AI-driven ITSM roadmaps.
  • Oversee architecture and delivery of ServiceNow AI solutions, including Now Assist, Virtual Agent, and Predictive Intelligence, ensuring best-practice implementation.

Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams on-demand. With over $200 million in annual revenue and team members globally, Toptal is the world's largest fully remote workforce, fostering innovation, social interaction, and fun.

US

  • Define and lead the company's IT strategy, creating a 12–24 month roadmap aligned with business priorities and growth plans.
  • Establish accountability and process discipline across the organization, driving adoption of standards and controls.
  • Partner with leadership to identify risks and opportunities, and drive a company-wide tooling strategy that is scalable and cost-effective.

Tekmetric is the all-in-one cloud platform for auto repair shops, simplifying operations so shop owners can focus on service and growth. Founded in 2017 in Houston, the company has grown from a single shop's vision to an industry leader with a community-driven, values-first culture.

$200,000–$250,000/yr
US

  • Lead day-to-day operations and scale service delivery for field services engagements.
  • Standardize processes, develop talent, and drive performance through metrics.
  • Serve as a key escalation point for clients and internal stakeholders.

Myriad360 is a technology services company that provides IT infrastructure and field services solutions to clients. It is a growing organization that values operational excellence, accountability, and client satisfaction.

US

  • You will own the end-to-end Professional Services organization, shaping customer onboarding and implementation.
  • You will design and implement a scalable delivery operating model to improve speed, quality, and predictability.
  • You will collaborate with Product and Engineering to align delivery processes with product architecture.

The partner company specializes in enterprise software delivery and implementation, focusing on turning operational execution into a strategic growth driver. They are a remote-first organization with an inclusive, mission-driven culture focused on customer impact and continuous improvement.

Global

  • Define and execute the long-term growth strategy for Managed Services, driving revenue, profitability, and customer success.
  • Build, lead, and scale Managed Services as a dedicated business area with operational excellence and commercial frameworks.
  • Own end-to-end customer lifecycle from conversion to renewal, aligning with enterprise sales and stakeholder engagement.

Miratech helps visionaries change the world through global IT services and consulting, driving digital transformation for large enterprises. With nearly 1000 professionals across 25+ countries and a 99% project success rate, we foster a culture of relentless performance and over 25% annual growth.

$900,000–$900,000/yr
Global

  • Define and deliver a multi-year technology strategy aligned to growth, customer outcomes, and operational excellence.
  • Own and evolve the service catalog, pricing, and packaging, partnering with Sales and Marketing to bring solutions to market.
  • Provide executive oversight for cybersecurity and lead cross-functional teams across technology, operations, and security.

DYOPATH provides managed technology services and solutions that help clients turn technology into a competitive advantage. The company serves a growing portfolio of U.S.-based and international clients with a focus on scaling services, revenue growth, and measurable outcomes.

$80,197–$84,000/yr
US

  • Lead the refresh and revision of a five-year Directional Plan and Roadmap for a legislative customer's OCIO.
  • Design and facilitate strategic planning sessions with senior management and cross-functional working groups.
  • Produce actionable reports and communications materials including SWOT analysis and graphical roadmaps.

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA, supporting public sector agencies and commercial enterprises globally. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient solutions with a focus on managed IT services including cloud, cybersecurity, and application development.

US

  • Own the full sales cycle for IT and service team buyers within mid-market accounts, from prospecting through close.
  • Build and maintain a healthy pipeline through outbound prospecting and inbound lead qualification, partnering with existing AEs and CSMs.
  • Become a trusted advisor to IT leaders by understanding their operational challenges and translating pain points into compelling value narratives.

Asana is a leading work management platform for human + AI collaboration, helping teams achieve their goals faster. With over 170,000 customers and 13+ offices worldwide, Asana has been recognized as a top workplace with a strong culture of innovation and belonging.

US

  • Lead business unit operations support across programs, projects, and internal initiatives, aligning operational execution with senior leadership priorities.
  • Serve as an operational escalation point for issues raised by employees, program leaders, customers, or internal support organizations.
  • Support workforce planning, employee engagement, retention, performance management, and leadership development across assigned areas.

TekSynap is a fast-growing high-tech company focused on information management technology for Federal Government customers. The company offers a competitive benefits package and emphasizes employee safety and compliance.

North America

  • Provide strategic leadership to clients and manage executive relationships.
  • Develop a clear roadmap and build capabilities for outstanding customer experience.
  • Achieve financial targets including licenses, renewals, and professional services.

ServiceNow's technology makes the world work for everyone. With over 7,700 customers and serving 85% of the Fortune 500, we are one of FORTUNE's Best Companies to Work For.

US 16w maternity 16w paternity

  • Establish and build Vanta's Professional Services function from scratch, defining delivery methodology and service offerings.
  • Lead, hire, and develop a high-performing team, serving as executive escalation for complex engagements.
  • Own revenue, delivery, and P&L for Professional Services, partnering cross-functionally with Sales, CS, and Channel teams.

Vanta helps businesses automate compliance, security, and risk management to earn and prove trust. The company has a kind and talented team, with offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney, and is committed to diversity and inclusion.

US Unlimited PTO

  • Own delivery of platform solutions across teams, aligning technical direction with business goals and customer impact.
  • Lead standardization of cloud platform patterns and Infrastructure as Code, enforcing reviews, reusable modules, and testing.
  • Design scalable multi-region architectures and resilient networking, embedding security and observability for customer reliability.

We are a leader in specialty healthcare technology solutions. We invest in our employees through competitive pay, generous bonus, great healthcare, and a comprehensive wellness program.

North America Unlimited PTO

  • Lead a globally distributed End User Services team to deliver exceptional support across all time zones.
  • Drive operational excellence through automation, AI, and self-service to scale support efficiently.
  • Partner with People Operations and Security to ensure seamless onboarding and tooling lifecycle management.

GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and improve security. With over 50 million registered users and trust from more than 50% of the Fortune 100, GitLab fosters a high-performance, all-remote culture where AI is a core productivity multiplier and every voice is valued.

US Canada Unlimited PTO

  • Oversee the AMER Technical Architecture team, managing complex implementations and strategic engagements across platform, AI, and security.
  • Coach senior technical talent to act as credible advisors focused on customer outcomes and consultative communication.
  • Develop repeatable delivery methods, templates, and standards while representing the practice in management discussions.

GitLab is the intelligent orchestration platform for DevSecOps, trusted by over 50 million users and more than 50% of the Fortune 100. With an all-remote, asynchronous culture, GitLab empowers high-performance teams through transparency, iteration, and collaboration.

US Unlimited PTO

  • Lead, coach, and develop a team of Professional Services Engineers and Technical Project Leads, driving accountability for delivery quality and customer satisfaction.
  • Oversee delivery execution across networking and security engagements, ensuring scope adherence, technical quality, and proactive risk management.
  • Partner with Sales, Presales, PMO, and Practice Leadership to improve project handoffs, staffing alignment, and delivery readiness.

Myriad360 is a technology services company specializing in enterprise networking, cybersecurity, and infrastructure solutions. Consistently listed among Inc & Crain's 'Best Places to Work', they foster an inclusive culture with accessible leadership and a focus on employee development.

Global

  • Serve as Subject Matter Expert in ITSM and ESM, supporting core selling teams, prospects, and customers.
  • Own the sales cycle for Service Collection and JSM, focusing on high-value opportunities and generating pipeline.
  • Collaborate with Account Executives, Solution Engineers, and go-to-market teams to drive awareness, pipeline, and customer success.

Atlassian's software products help teams all over the planet collaborate and solve problems together. The company focuses on unleashing the potential of every team and has a culture that values diversity and inclusion.

$95,000–$125,000/yr
US

  • Act as a strategic partner to large field service businesses, aligning the platform to business outcomes.
  • Lead visionary conversations with executive stakeholders and navigate complex enterprise sales cycles.
  • Champion strategic prospecting to convert top enterprise targets into long-term customers.

WorkWave builds innovative software and fintech solutions for field service professionals. With over 8,000 customers globally, the company fosters a remote-first, collaborative culture with a startup feel.

$254,500–$445,400/yr
North America

  • Lead a team of Product Managers to define and develop the next generation of cloud infrastructure platform and automations.
  • Drive product roadmap and deliver innovation by collaborating closely with various product lines and teams.
  • Interface with internal departments to deliver highly reliable and easy-to-use solutions that enhance business efficiency.

ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter with its AI platform. It is a large company with an AI-native culture where technology and talent are unstoppable together.

$170,000–$190,000/yr
United States

  • Lead enterprise IT strategy and ERP governance for core business functions including Finance, Supply Chain, and Legal.
  • Drive ERP modernization and transformation initiatives, including planning and phased implementation of next-generation solutions.
  • Oversee vendor, SI, and managed service provider relationships to ensure performance and alignment with enterprise objectives.

This position is listed on behalf of a partner company, which uses AI-powered matching for job applications. The company focuses on connecting candidates with roles through technology, reviewing applications objectively against core requirements.