Serve as the primary engineering owner for external partnership integrations, from discovery through GA launch.
Act as the technical counterpart in partnership discussions, validating feasibility, scope, and tradeoffs.
Establish and own an external integrations program that tracks work reliably across the full partnership lifecycle.
1Password is building the foundation for a safe, productive digital future. They innovate the market-leading enterprise password manager and pioneered Extended Access Management. Over 180,000 businesses trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
Own technical coordination for chain integrations, upgrades, and migrations across partner chains.
Serve as the primary technical point of contact for OP Stack partners post-launch.
Act as connective tissue between engineering, product, governance, partnerships, and growth teams.
OP Labs is the team building the technology behind Optimism, the leading blockchain infrastructure provider powering 65% of all Layer 2 transactions. Backed by a16z, Paradigm, and others, OP Labs has raised over $175M to drive the next generation of onchain innovation. They are a fully remote, deeply engaged, highly skilled, and fun team who takes pride in teammates' accomplishments.
Deep-dive into complex code and client integrations to identify bugs, performance bottlenecks, and configuration issues.
Collaborate with Engineering to escalate and prioritize bugs, product gaps, and client feedback
Build internal tools, scripts, and dashboards to improve the efficiency of the support process and monitor API health.
Zerohash is the leading crypto and stablecoin infrastructure platform and the operating system for digital money, powering the next generation of financial services. Founded in 2017, zerohash enables banks, brokerages, fintechs, and payment companies to offer crypto trading, stablecoin payments, and tokenized assets. Zerohash has deep roots in digital assets and embraces principles of Independence/Ownership, Passion, Collaborative spirit, Initiative, Empathy, Adaptability, Transparency and Integrity.
Own lab integrations end-to-end across the full lifecycle, including onboarding, maintenance, relationship management, and offboarding.
Coordinate timelines, requirements, and dependencies across engineering, ops, and customer success.
Troubleshoot using logs and evidence to identify what’s broken before involving engineers.
Junction is building the infrastructure layer for diagnostic healthcare, making patient data accessible, actionable, and automated across labs and devices. They aim to unlock unprecedented insight into human health and disease and connect millions of people.
Own and resolve complex Tier 3 escalations across hardware, software, APIs, integrations, and platform behavior.
Act as the main point of contact for technical guidance on Strategic Accounts and serve as a domain owner for technical areas.
Independently identify, scope, and execute technical process improvement projects to enhance customer experience and reduce repeat incidents.
Boulevard provides a client experience platform for appointment-based, self-care businesses, empowering customers to give their clients more magical moments. They value diversity and inclusivity and offer equal opportunities for all, fostering a culture where employees can do their best work.
Drive outbound technical engagement with partner field teams to educate, evangelize, and accelerate joint opportunities
Act as the technical counterpart for partner AEs and solution architects in enterprise opportunities, supporting discovery, architecture, and solution design
Build and deliver scalable enablement materials, hands-on labs, demos, and GTM resources for partner teams
Hightouch is the modern AI platform for marketing and growth teams. Their AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance. They focus on making a meaningful impact for their customers and look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving their goals.
Design and own the partner systems orchestration layer: Architect how partner-related systems work together across onboarding, enablement, deal collaboration, and incentives.
Translate partner program requirements into system logic: Convert complex partner rules and policies into deterministic, auditable workflows that govern partner eligibility, progression, and payout readiness.
Design automation with clear guardrails: Build workflows that balance rule-based logic, AI-assisted decisioning, and human-in-the-loop checkpoints.
Webflow is building the world’s leading AI-native Digital Experience Platform. They are a remote-first company built on trust, transparency, and a whole lot of creativity, empowering teams to design, launch, and optimize for the web without barriers.
Investigate and resolve technical issues raised by the Customer Success team through support tickets and product bugs.
Take ownership of fixing bugs and issues from the root cause, not just applying temporary workarounds.
Actively manage and coordinate stakeholders across Product, Customer Customer Success, Fincore, and Infrastructure to drive issues to resolution, align priorities, and ensure follow-through.
Baubap's Customer Success team raises technical support tickets that surface real issues impacting both customers and the product. We are looking for someone autonomous and execution-driven, who can move quickly from diagnosis to solution, directly contributing to the long-term growth and reliability of the product.
Own the support experience for complex integration tickets, coaching the team on troubleshooting best practices.
Serve as a primary escalation point for the integrations support squad, acting as incident commander and driving issues to resolution.
Lead root cause analysis and technical debugging for production issues across our integrations platform.
Vanta's mission is to help businesses earn and prove trust by making security monitored and verified continuously. They have a kind and talented team of various backgrounds, and they empower companies to practice better security and prove it with ease.
Solve technical problems daily, focusing on API questions and integrations.
Build tools that improve support efficiency and are reusable by customers.
Assist customers with API usage and support sales teams to improve customer retention.
Close provides a CRM that helps teams sell more, faster, without manual data entry. They are a bootstrapped and profitable company with a 100 person, 100% remote team.
Partner with Product Managers, Engineering, QA, and business teams to ensure internally developed tools function correctly.
Investigate product issues and ensure clarity on system behaviors to facilitate faster resolutions and informed decision-making.
Provide support to translate user feedback into actionable insights, improving workflows in a remote environment.
Jobgether is a platform that uses AI-powered matching to connect candidates with roles. They ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements.
Translate business requirements into unique technical solutions
Track and Report on Projects Logs, Key Performance Indicators, and drive constant improvement.
Be a “glue” role that connects the Operations, Success, Risk, Product and Engineering teams.
Payabli is a next-generation Payments Infrastructure and Monetization Platform built for vertical software companies. They empower software companies to manage and move money through a single infrastructure stack for total control over the payments experience.
Lead and scale integration support, owning reliability and performance across interfaces.
Serve as escalation point for high severity production incidents, driving triage and analysis.
Design and operationalize a support model including SLAs, escalation pathways, and reviews.
SmarterDx is focused on improving healthcare outcomes through better clinical documentation. They appear to be a private company experiencing high growth, and they value innovation and customer trust.
Own and maintain strong relationships with our top API partners, serving as their primary technical point of contact.
Own full post-sale success: onboarding, adoption, renewal, and expansion for key accounts.
Conduct technical discovery sessions to bridge Runway's API capabilities with our partners' most complex challenges.
Runway is building AI to simulate the world through merging art and science. They are a creative, open minded, caring and ambitious team determined to change the world.
Own all technical relationships and integrations with affiliate partners.
Ensure real-time bidding infrastructure connects seamlessly with affiliate platforms.
Maintain a high degree of integration reliability, visibility, and performance across all affiliate channels.
Trellis is rewriting the insurance experience from the inside out, bringing clarity and ease to insurance shopping with powerful tools and a customer-first mindset. As a remote-first team, they move quickly and experiment boldly, building with intention and backed by General Catalyst, QED, NYCA, and Amex Ventures.
Lead efforts within the Interoperability Engineering team to design high-quality, resilient code that scales with our rapidly growing user base.
Build and optimize complex integrations with various dental practice management systems and external vendor APIs.
Work within an Agile environment to deliver well-engineered, scalable solutions that meet the evolving needs of our healthcare partners.
Clerri is a Care Membership Platform for dental practices, helping them grow by filling schedules with loyal, cash-paying patients. Trusted by 20,000+ dentists nationwide, Clerri brings patients closer and helps practices thrive and is a forward-thinking, passionate, and values-driven team that leads with empathy.
Lead and resolve technically deep Level 2 support cases from initial triage to full root cause analysis and final fix.
Diagnose issues across distributed, cloud-native systems with emphasis on application and API behaviour.
Perform code-level debugging (Python, Go, or Java) to pinpoint application defects or misconfigurations.
Mambu is a SaaS cloud banking platform that aims to make banking better for a billion people. They offer exciting career opportunities and help shape the future of financial services.
Responding and resolving escalated technical questions from internal and external clients
Deliver an outstanding customer service experience
Tracking and documenting issues in the case management system
Broadsign is a growing software company with a mission to make buying, selling, and delivering out-of-home media easier than ever. Their software is operated by some of the most successful out-of-home businesses and powers impactful, compelling campaigns seen across the world.
Partner with PAMs to assess partner technical maturity and service offerings.
Design and deliver structured, scalable enablement pathways.
Validate partner-led enterprise opportunities for feasibility and alignment with Webflow’s platform.
Webflow is building the world’s leading AI-native Digital Experience Platform as a remote-first company. The company is built on trust, transparency, and a whole lot of creativity and empower teams to design, launch, and optimize for the web without barriers.
Serve as a deep technical subject matter expert on the Moveworks platform for partners.
Activate partners to independently sell Moveworks by teaching them how to technically qualify, scope, position, and design solutions.
Build and maintain repeatable partner-facing assets, including technical playbooks, reference architectures, and solution patterns.
ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.