Act as an escalation point for IT Support, resolving complex incidents and requests while ensuring SLOs and OLAs are met
Maintain and administer core SaaS platforms including Okta, Atlassian, Google Workspace, Jamf, and Intune
Execute and improve user lifecycle workflows (onboarding, offboarding, access management)
Typeform is a refreshingly different form builder, helping over 150,000 businesses collect data with engaging forms, surveys, and quizzes. They drive 500 million responses annually and integrate with tools like Slack and Hubspot, valuing individual perspectives within a unified team.
Own and resolve complex IT Infrastructure incidents, acting as an escalation point for IT Support.
Administer and improve core internal platforms including Okta, Atlassian, Google Workspace and others.
Design and implement automations for onboarding, offboarding, access and device management.
Typeform is a form builder that helps over 150,000 businesses collect data with forms, surveys, and quizzes. They foster strong bonds grounded in respect, transparency, and trust and move as one team, empowering our collective efforts by valuing each individual’s unique perspective.
Support staff via Slack and JIRA, troubleshooting complex issues.
Administer identity, access, and endpoint services such as Okta and Active Directory.
Contribute to IT projects including new tool implementations and platform migrations.
Grant Street Group provides SaaS in fields such as electronic payments, auctions, and tax collection and billing. They reward teamwork, professional excellence, and individual responsibility and offer a technology-rich work environment.
Administer and optimize Jira Cloud environments, including configurations and ongoing system enhancements
Design and implement Jira automations to streamline workflows and improve team efficiency
Create and customize Jira projects, including issue types, workflows, permission schemes, and screen configurations
Connection is a company that offers technical staffing solutions. We focus on optimizing Jira environments, supporting project management teams, and building scalable workflows and automations.
Own endpoint and device management across the environment; maintain MDM platforms, enforce security baselines, and ensure devices remain compliant, patched, and operational.
Manage SaaS and identity systems, including application lifecycle, access controls, and integrations; maintain least-privilege access and support audit and compliance requirements.
Act as the escalation point for complex technical issues; diagnose root causes across endpoints, systems, and integrations, and drive issues through resolution.
Onebrief provides collaboration and AI-powered workflow software designed specifically for military staffs. It operates as an all-remote company with a team of veterans from all forces and global organizations, and technologists from leading-edge software companies.
Act as the primary contact for IT requests via Jira and Slack.
Own identity and access management across core systems.
Own SOC 2 Type II IT controls: evidence collection, audits, and working with external auditors.
PolicyMe is a Canadian digital insurance solution, offering straightforward and affordable financial protection. They operate with a remote-first culture and have sold over $10 billion in insurance coverage since 2018.
Implement Automations via Okta, Slack, and or Workato.
Respond to employee helpdesk requests, troubleshooting and/or suggesting workarounds or alternatives.
Work on various projects - for example: software & hardware audits, new software testing & deployment, aligning employee groups across different software packages.
Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. They have more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers. They are also guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all.
Scale our tools (endpoint, identity, and infrastructure).
Improve our users' experience by applying your deep understanding of cloud-first IT.
Deliver solutions & suggest tools that integrate with our existing tech stack to help us meet the demands of the business.
Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It is trusted by 84 of the Fortune 100 and supported by the world’s largest graph community.
Resolve hardware, software, access issues across all time zones.
Own and manage Google Workspace, Microsoft 365, and the Atlassian suite.
Responsible for IT onboarding and offboarding, provisioning, SSO, and access control.
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, their platform runs on-premises and in private clouds. They deliver secure messaging, file sharing, workflow automation, and project management. They are a remote-first, open-source company.
Work with IT team to expand efficiency through improving, streamlining, and documenting IT processes
Provide system access using role-based access permissions
Deel provides an all-in-one payroll and HR platform for global teams, combining HRIS, payroll, compliance, benefits, performance, and equipment management. With a team of 7,000 spanning 100+ countries, they foster a connected culture that drives continuous learning and innovation.
Own day-to-day IT support for employees across time zones.
Administer and improve identity and access workflows in Okta.
Partner with Security, Engineering, and Operations.
LiveKit is revolutionizing the AI landscape by providing the network infrastructure that powers multimodal AI interfaces, enabling seamless audio and visual interactions. Founded in 2021, LiveKit has rapidly grown to support over 3 billion calls annually, 200,000+ developers globally, and industry leaders like OpenAI, Salesforce, Spotify, and Meta.
Administer and manage our IT applications to ensure secure configurations and efficient user access.
Design and implement integrations, workflows, and automations to streamline processes and improve efficiency.
Lead and coordinate IT projects, leveraging project management methodologies and tools.
Openly is rebuilding insurance from the ground up, re-envisioning and enhancing every aspect of the customer experience. They are a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing, sales, service, claims handling, and finance.
Own end-to-end service delivery for Treeline customers.
Lead complex customer onboarding and environment migrations.
Drive automation adoption in customer environments.
Treeline is building a software stack to transform traditional Managed Service Providers into a software-defined model powered by automation and AI. They are a small, highly effective team that values impactful execution, modern tooling, and minimal bureaucracy.
Provide end-user support across macOS, Windows, and SaaS platforms, specifically Slack and Google Workspace.
Manage onboarding and offboarding, including device provisioning, shipping logistics, and access lifecycle management.
Design and implement automation to eliminate repetitive IT tasks and improve operational efficiency.
Honor Technology's mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides technology, tools, and services that empower older adults to live life on their own terms. With a global franchise network and more than 100,000 Care Pros.
Enforce strict data completeness requirements and reject Implementation Units (IUs) lacking mandatory information.
Package validated engineering outputs into structured release waves aligned with migration schedules and CAB processes.
Ensure end-to-end traceability by linking technical changes to decommissioned assets for financial ROI validation.
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation. They support digital transformation for some of the world's largest enterprises and retain nearly 1000 full-time professionals, and their annual growth rate exceeds 25%.
Own and resolve customer issues end-to-end, from initial report to final fix, whether a quick solution or a major technical project.
Advocate for and implement IT best practices to establish a secure and highly productive workforce worldwide.
Manage projects across device management, identity management, hardware logistics, and user lifecycle to automate processes and minimize manual touchpoints.
Ashby helps companies streamline their hiring process with modern software. They have grown from 250 to 320 employees and cultivate a culture of world-class support and automated technology solutions.
Drive configuration, optimization, and security hardening of enterprise systems including Google Workspace, Kandji MDM, and critical SaaS integrations
Lead technical design and implementation of enterprise system integrations, ensuring scalability, security, and compliance with organizational standards
Deliver reliable systems administration and provide escalated technical support during high-volume periods or when IT Support coverage is needed
Anchorage Digital is building the world’s most advanced digital asset platform for institutions to participate in crypto. As a diverse team of more than 600 members, they are united in one common goal: building the future of finance by providing the foundation upon which value moves safely in the new global economy.
Own and deliver a seamless global IT onboarding experience including leading IT orientation and ensuring timely equipment provisioning for all new hires
Manage global equipment logistics end-to-end, including vendor coordination (e.g., Firstbase), asset tracking, shipping, and recovery across regions
Administer and support core IT systems including Google Workspace, Okta, Slack, MDM tools (Intune/Iru), and ITSM platforms (Jira Service Management)
Brightwheel is the largest, fastest-growing, and most loved platform in early education. They are trusted by millions of educators and families every day and backed by top investors.
Assess the current Jira Data Center setup, including projects, workflows, custom fields, and user permissions.
Define the migration scope and identify critical tasks (e.g., data cleanup, user management).
Develop migration strategy and detailed timeline.
DMI is a leading provider of digital services and technology solutions that supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results.
Provision & deploy new employee endpoints, assist with new hire onboarding
Prove provides phone-centric identity tokenization and passive cryptographic authentication solutions to modernize how businesses acquire, engage with, and enable consumers in a mobile-first economy. They have over 1,000 enterprise customers and process 20 billion customer requests annually.